Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Kabwe

Lusaka

Summary

Multi-talented laboratory technologist with proven success in leadership,operational excellence and organizational development with keen understanding elements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision

Overview

10
10
years of professional experience

Work History

Medical Technologist

Med Land Hospital
Lusaka
08.2019 - Current
  • Record, report and post test results using HMIS,MED TECH
  • Utilize expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
  • Execute corrective actions when test controls are outside specified limits.
  • Process patient specimens according to priority and document results.
  • Maintain confidentiality of all patient information to conform to internal and other regulatory standards.
  • Handle specimen according to laboratory protocols to maximize accuracy and precision of results.
  • Keep laboratory equipment clean and in good working order for optimal functionality and longevity.
  • Assist with safe transfusions by conducting tests and completing blood counts.
  • Keep laboratory in compliance with all applicable guidelines and laws.

Procurement Officer/Administrative Assistant

Lancet Laboratories
lusaka
03.2016 - 07.2019
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Maintained staff directory and company policy handbook for human resources department.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Set up and negotiated contracts to obtain favorable pricing and delivery structures.
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Evaluated internal needs and developed plans for maintaining optimal supply levels.
  • Input, analyzed and reported on data covering all aspects of procurement operations.
  • Developed and strengthened supplier relationships.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
  • Enhanced organization and traceability through implementation of management systems for records.

Acting Laboratory Manager

Lancet Laboratories
Ndola
03.2017 - 06.2019
  • Overseeing day to day running of the lab
  • Marketing of laboratory services
  • Maintaining doctor relationship,client relationship and services as a whole
  • General staff management coupled with a few HR tasks ,being a bridge between the practice and staff members
  • Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
  • Kept laboratory in compliance with all applicable guidelines and laws.
  • Reduced turnaround time on lab results .

Technologist /Assistant Procurement Officer

Lancet Laboratories
Lusaka
10.2014 - 07.2016
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Evaluated internal needs and developed plans for maintaining optimal supply levels.
  • Developed and strengthened supplier relationships.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Maintaining of laboratory analyzers
  • Receiving of clinical specimen
  • Ensuring proper and professional handling of patients and non patient results to make sure all results are discreetly and confidentiality handled
  • Ensuring all quality control and calibration is done

Education

Bachelors Degree in Public Health -

Leeds Beckett University
Lusaka
09.2021

Certificate in Monitoring And Evaluation - Monitoring And Evaluation

University Of Zambia
Lusaka
09.2017

DIPLOMA iN BIOMEDICAL SCIENCES - Biomedical Sciences

EVELYN HONE COLLEGE
LUSAKA
11.2013

Skills

  • Customer service
  • Team building
  • Problem resolution
  • Travel Administration
  • MS Office
  • Communications
  • Office administration

Timeline

Medical Technologist

Med Land Hospital
08.2019 - Current

Acting Laboratory Manager

Lancet Laboratories
03.2017 - 06.2019

Procurement Officer/Administrative Assistant

Lancet Laboratories
03.2016 - 07.2019

Technologist /Assistant Procurement Officer

Lancet Laboratories
10.2014 - 07.2016

Bachelors Degree in Public Health -

Leeds Beckett University

Certificate in Monitoring And Evaluation - Monitoring And Evaluation

University Of Zambia

DIPLOMA iN BIOMEDICAL SCIENCES - Biomedical Sciences

EVELYN HONE COLLEGE

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