Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Personable Recruitment Specialist with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Hi, I’m
CATHERINE MWANZA
LUSAKA ,09
Summary
Overview
22
years of professional experience
1
Certification
Work History
JSI SAFE Project
Recruitment Specialist
05.2019 - Current
Job overview
- Hired employees and initiated new hire paperwork process once the selection process was completed. Can manage over 10 recruitments at a time.
- Able to maintain a Recruitment tracker and produce a bi weeekly recruitment report.
- Promptly corresponded with applicants and coordinated and conducted interviews using virtual platform through the use of zoom, google meets and teams.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments working hand in hand with the hiring unit.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations through monthly recruitment meetings to proactively engage the required staff promptly.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Administered employee benefits programs such as bonus medical insurance and explained our benefits structure to new staff
- Assisted with writing job postings and job descriptions for hiring unit for utilisation when engaging new staff.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated with managers to identify and address employee relations issues.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Senior HR & Administration Specialist
04.2014 - 11.2018
Job overview
- Millennium Challenge Account Zambia
- Human Resources
- Custodian of employee handbook and provide overall HR guidance to staff and unit heads
- Implementing annual HR strategic plan in terms of organization set up and alignment of objectives to meet Project Objectives.
- In Charge of Recruitments and Retention of staff including Contract employees, short term consultants, interns according to approved manpower levels and budgets
- Conduct Performance Management System PMS for all staff and prepare final reports to Management proving recommendation
- Consolidate and reconcile leave for all employees with regards to the various types of leave employees are entitled to and produce monthly reports
- Preparation of payroll starting from timesheet to payment of separation benefits and all entitlements for employees
- Preparation of training plans for various department and prepare annual training budgets for approval
- Ensuring that employees in their various field possess valid practicing certificates
- Handle Disciplinary and Grievance processes
- I am able to conduct and implement mentorship program for all employees in line with the succession plan.
- I am able to plan social gatherings with no minimal cost to the organization to promote employee engagement and morale within the setup
- Preparation of Monthly reports and weekly reports to Management
- Preparation of HR Board Presentations during Board meetings
- Contract Management for the various outsourced services such as Pension Funds, Health Insurance, and Payroll Systems in line with employee entitlements
- Liaison officer for NAPSA, ZRA and workman Compensations in ensuring that all employees are registered
- Maintaining a Registry for all correspondence related to employees Executive Assistant to DCEO-Administration Millennium Challenge Account Zambia
- In charge of Training in terms of identification of training needs design and implementation
- In charge of HR compliance and Ethics trainings
- Oversaw training needs
- Administration
- Managed the administration of the project and efficiently run the office for the LWSSP Project, a $365million portfolio project
- I had under my supervision a total of 13 administrative staff comprising of Drivers, office assistants, Receptionists and administrative assistants under my direct supervision to ensure that the project was running smoothly and meeting objectives
- I managed a fleets of over 25 vehicles in terms of scheduling, log books management, fuel management and vehicle tracking of the fleet with an appointed vendor
- Tom cards was key in managing fuel consumption and reports produced weekly for comparison
- I ensured that the offices interior and exterior was in tip top condition before staff resumed for work
- I supervised a cleaning company contracted to assist with cleanliness
- I ensured that the office was kept secure and kept a log of staff keys also ensured that the contract for security services was adhered to
- Any security breaches were followed up and logged to ensure that the premises was secure
- Visitors were also screened for compliance before entering the building
- Garbage was collected on time to avoid disease lurking within the premises
- All utilities such as electricity water was paid on time to avoid disruption of services
- Our administrative team organized all events for staff as well us with other stakeholders in terms of fundraising and event implementation
- I ensured that all correspondence received through the receptions was logged in and out and taken to the corrects offices for action and entered into the document management system
- I supervised petty cash management and ensured that we constantly had float and obtained the relevant documents for disbursements
- We also ensure that the team was spot check ready at all times with no deviation whatsoever
- We maintained the trackers for office equipment servicing such as aircons, printers, computers and any other maintenance trackers
- Contract management of the vendors and monitoring of contract periods
- Making of Procurement requests and updating them on the procurement tracker
- Managing of all HR and admin related procurements and adding them on the procurement plan
- Engagement of vendors for good and services and sitting on the procurement committees
- Making evaluation reports for various procurements according to the procurement guidelines
Millennium Challenge Account Zambia
Executive Assistant
01.2014 - 03.2014
Job overview
- Lusaka
- Main Responsibilities
- Handling the DCEO Office in respect to emails, persons and documentation on behalf of the DCEO
- Making follow ups on behalf of the DCEO Office and ensuring that decisions are communicated to the Directors and the organization for action
- Coordination of Boards meeting and ensuring that all the Preparatory works are finalized including the DCEO report
- ALL pertinent issues to be handled by the DCEO
- Maintaining a filing system on behalf of the DCEO Office
- Review and Preparation of Documentation on behalf of DCEO
- Calendar and Meeting Management Relationship Management Managing strategic stakeholder relationships from within and outside of all focal persons by ensuring that they are integrated in the overall objective in support of the DCEO by engaging them and keeping them constantly informed about decisions and action points
- Event management Manage all events such as conferences, workshops, and other functions that fall under the office of the DCEO Board Meetings I have been part of a team that has been instrumental in ensuring that the preparatory works both from the operations and administrative aspect of Board meeting are ready for presentation and dissemination to the board members working closely with the Company Secretary
- Protocol and Confidentiality My role involved a high level of confidentiality and a strict adherence to protocol both internally and externally to advance the strong business ethics
ZESCO LIMITED
HUMAN RESOURCE OFFICER
08.2006 - 01.2013
Job overview
- Dealing with the overall lifespan of an employee from engagement to separation
- Duties:
- Dealing with engagement of Temporal, Contract and casual Labour in line with the recruitment policy and the relevant Labour laws
- Human resources planning and coordination
- Assisting in shortlisting of suitable candidates from advertised positions
- Preparation of offer letters for successful candidates and entering them in PHRIS
- Dealing and advising on disciplinary and grievance procedures
- Effecting promotions, transfers, pay rises in the system and the relevant correspondence
- Setting and maintenance of employee databases
- Conducting inductions for new employees in the organization
- Organizing and conducting interviews for candidates
- Providing references for employees to banks and potential employers
- Writing employment letters and drawing contracts for new employees
- Nominating employees for training and onward submission to the training department
- Liaising with NAPSA and Workers Compensation board
- Conducting luncheons, dinners and in house workshops
- Making visitation schedule at the clinics and various hospitals for our employees
- Ensure that records are updated for separated employees
ZESCO LIMITED
CUSTOMER SERVICES OFFICER
01.2001 - 01.2005
Job overview
- Worked in the Customer Services front liner in ensuring that the customers where attended to and the image of the ZESCO was promoted
- I worked in various portfolios from revenue collection to a meter reader and maintained a customer centric position in promoting the objectives of ZESCO
Education
Reader
Masters from Human Resource Management
University Overview
University of ZambiaLusaka Zambia
Bachelors Degree from Public Administration
08.2011
University Overview
Master’s Degree from Human Resources
University Overview
Bachelor of Public Administration from Public Administration
08.2011
University Overview
Njase Girls Secondary School
High School Diploma
10.1997
University Overview
Skills
- Database management
- Performance Management
- Report writing and analysis
- Relationship Management
- Strategic HR Management
- Compensation and Benefits administration
- Recruitment Strategies
- Talent Management
- File and Records Management
- Recruitment and Hiring
- Health and Safety Programs
- Mentoring
- Employee Morale Management
- Performance Review Management
- Labor Relations Coordination
- Exit Interviews and Processes
- Compensation and Benefits
- Payroll Coordination
- Human Resource Information System (HRIS)
- New Employee Orientation
- Training Needs Analysis
- Drafting and Administering Contracts
- Wages and Salary
- Hiring Trends and Analysis
Accomplishments
Accomplishments
- 2.Mr Davies Chinkusu
- Former Senior Manager
- ZESCO Limited
- Cell ; 0975636791
- Email; dchinkusu@yahoo.co.uk3.Mrs Theresa Nkolola
- Administrative and Procurement Manager
- Millennium Challenge Account Zambia
- Cell; 0977822440
- Email; theresa.nguni1@gmail.com
Certification
2015: Executive Assistant and Protocol 2014: Certificate in Document Handling and Record Management 2012: Certificate in Computers 2008: Certificate in computer basic skills. Digitech in training Centre.
Additional Information
Additional Information
Team building Facilitator,
Child safeguarding Trainer
Prevention of Sexual Exploitation Facilitator
Ethics and Intergrity Training Facilitator
New Staff Orienter
Timeline
Recruitment Specialist
JSI SAFE Project
05.2019 - Current
Senior HR & Administration Specialist
04.2014 - 11.2018
Executive Assistant
Millennium Challenge Account Zambia
01.2014 - 03.2014
HUMAN RESOURCE OFFICER
ZESCO LIMITED
08.2006 - 01.2013
CUSTOMER SERVICES OFFICER
ZESCO LIMITED
01.2001 - 01.2005
Reader
Masters from Human Resource Management
University of Zambia
Bachelors Degree from Public Administration
Master’s Degree from Human Resources
Bachelor of Public Administration from Public Administration
Njase Girls Secondary School
High School Diploma
2015: Executive Assistant and Protocol 2014: Certificate in Document Handling and Record Management 2012: Certificate in Computers 2008: Certificate in computer basic skills. Digitech in training Centre.
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