I am a dedicated professional with a track record of improving operational efficiency by combining a solid work ethic with reliable performance. I am proficient in Microsoft software and I have strong communication skills. With a background in inventory management and direct sales, I offer a well-rounded skill set that helps me multitask, solve problems effectively, and prioritize tasks with ease—ensuring consistent, quality results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Inventory Stock Maintenance
Care International
01.2022 - 01.2024
Updating of bin cards physically and electronically.
Recording of available stock.
Evaluating and sorting of functional versus non-functional inventory.
Receptionist
Trackit Fire International
01.2023 - 06.2023
Welcoming walk-in clients
Maintaining physical and digital office records.
Handling inbound and outbound phone calls
Compiling and preparing weekly and monthly operational reports for management review.
Voluntary Counselling
Our Lady's Hospice
08.2021 - 09.2021
Updating and maintaining data on smart care systems.
Testing for HIV and AIDS and providing counselling.
Sales Agent
Advantage Insurance
01.2021 - 06.2021
Making third party motor insurance sales.
Updating and maintaining sales records on Motor Ins system.
Education
Diploma - Social Work
University of Zambia
01-2021
Secondary School Certificate - undefined
Nyumba Yanga Secondary School
01-2016
Skills
Office Suite software
Data entry
Organizational and time management skills
Corporate communications
Problem solving
Customer service
Attention to details
Fluent in English
Certification
Etiquette and Customer Care, Chilenje Church Of Christ, 2015
Sunday School Teaching, Chilenje Church Of Christ, 2014