acclimated to managing resources and planning daily workflows for maximum productivity. Allocates labour hours and materials to fulfill corporate needs. Offering good organisational and communication skills, as well as experience in managing any organizing assignments. Experienced in customer service, problem resolution, and teamwork. Prepared to apply and improve critical thinking, time management, and leadership skills in any admissible capacity. Seeks for ways to enhance processes, procedures, and practices. Offering a solid foundation for administrative operations with an exceptional attention to detail. Ready to apply and improve analytical abilities, communication skills, and invoicing experience in a commercial capacity. Driven professional with a great eye for correctness and a proactive attitude to issue resolutions ideal for contributing to the organization's success.
Overview
Work History
BILLING OFFICER
KAFUBU WATER AND SANIATATION COMPANY LIMITED
NDOLA, ZAMBIA
08.2024 - Current
Improved invoice accuracy by meticulously reviewing and verifying billable details.
Enhanced customer satisfaction through prompt and efficient resolution of billing queries.
Streamlined billing procedures for greater organisational efficiency.
Reconciled monthly billing statements to maintain accurate financial records.
Ensured timely generation of invoices with keen attention to detail.
Verified generated invoices to check accuracy and address detected issues.
Resolved billing queries using stored customer records.
Verified figures with cross-checking of different accounts and documentation.
Education
Business Administration and Entrepreneurship - BUSINESS
Mulungushi University
KABWE
/2020 - /2024
Skills
Revenue tracking
Billing systems proficiency
Data entry speed
Ethical practice
Knowledge of billing regulations
Account reconciliation
Bookkeeping software mastery
Invoicing experience
Customer Service
Payment Processing
Billing statement review
Client engagement
Strategic thinking
Languages
English
Fluent
BEMBA
Fluent
NYANJA
Fluent
LUNDA
Fluent
Affiliations
Blogging
Singing
Networking
Mentoring
Cooking or baking
Photojournalism
Learning new skills
Tutoring
Timeline
BILLING OFFICER
KAFUBU WATER AND SANIATATION COMPANY LIMITED
08.2024 - Current
Business Administration and Entrepreneurship - BUSINESS
Mulungushi University
/2020 - /2024
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