Open To Work
Chama C.L Kunda
Summary
Results-driven professional with expertise in critical thinking, problem-solving, and leadership. Demonstrated success in fostering teamwork and collaboration while upholding high standards of professionalism. Strong oral and written communication skills enhance organizational effectiveness. Focused on delivering innovative solutions that boost productivity and team performance.
Overview
18
18
years of professional experience
Work History
Security Operations Officer - Attachment
Bank of Zambia
09.2025 - Current
- Conducted regular patrols to identify and address potential security risks, enhancing overall safety.
- Maintained high alertness throughout shifts, actively deterring security breaches and ensuring safety.
- Enforced bank policies to ensure a safe environment for personnel and visitors.
- Screened visitors and employees for weapons using provided screening devices.
- Verified visitor identification prior to granting access to building.
- Collaborated with team members to develop and implement improved security measures and protocols.
- Assessed safety conditions and implemented corrective actions.
- Managed day-to-day operations ensuring compliance with banking regulations.
- Welcomed over 100 staff, guests, vendors, and contractors upon arrival at the facility entrance daily.
Police Sergeant – Technical Support Officer
Zambia Police Service
04.2024 - Current
- All police constable - technical duties
- Managed technical support operations, ensuring uninterrupted service delivery.
- Supervised and trained junior officers, improving overall team effectiveness.
- Maintained composure in stressful situations, achieving effective resolutions.
- Demonstrated integrity while executing duties, inspiring respect from colleagues and the public.
- Executed responsibilities for the Zambia Police Service efficiently.
Police Constable – Technical Support Officer
Zambia Police Service
12.2019 - 04.2024
- Improved user proficiency by delivering tailored IT support and training.
- Provided technical assistance for fellow police officers such as official police email retrieval, payslip access and other technical duties
- Supported daily IT operations for Zambia police service, ensuring smooth functionality.
- Troubleshot operating systems, hardware and software problems to identify root causes.
- Assisted in network configuration for seamless connectivity.
- Delivered computer training sessions for police officers.
- Collaborated with departments within police service to maintain system functionality and address technical needs.
- Applied policies and procedures to maintain high standards of security and safety in the Service
Police Beat Constable
Zambia Police Service
08.2019 - 12.2019
- Enhanced community safety through proactive foot patrols.
- Attended emergencies quickly, remaining calm and professional under pressure.
- Maintained public peace during protests and high-profile events through active engagement and monitoring.
- Performed routine patrols and guard duties to deter crime and ensure public safety.
- Assisted in Maintaining public order by patrolling designated areas at supervised times.
- Used problem-solving skills to resolve disputes amicably among the complainants who reported problems to the police station and within the community.
- Worked with other law enforcement departments when time for joint operations in order to promote interdepartmental cooperation.
- Welcomed community members at the enquiries office.
- Supported investigations by ensuring accurate documentation during docket openings.
Police Recruit Constable
Zambia Police Service
09.2018 - 08.2019
- Completed training in police duties, law, martial arts, and crime scene investigations to ensure readiness for active duty
- Managed crowd control during special events to maintain public safety and order
- Successfully attended all training sessions required
- Completed first aid training to provide emergency assistance
Credit Officer
AB Bank
01.2015 - 01.2018
- Analyzed financial status, credit reports, and property evaluations to determine loan feasibility.
- Managed portfolio of over 50 clients, ensuring timely repayments and high satisfaction.
- Reduced risk by evaluating prospective clients' creditworthiness and devising secure repayment plans.
- Educated clients on loan products and credit options, clarifying service terms to facilitate informed decisions.
- Met with applicants to gather information for loan applications and address inquiries promptly.
- Ensured collection of all relevant documents prior to making credit decisions.
- Followed banking requirements and government lending regulations to ensure compliance.
- Conducted audits to verify adherence to company policies and regulations, enhancing compliance.
Administrative Assistant
JM Academy
01.2008 - 01.2015
- Managed reception for 100+ clients daily, ensuring smooth communication with pupils and guardians.
- Acted as the first point of contact, addressing inquiries and resolving complaints.
- Oversaw daily office management to ensure operational efficiency.
- Supervised junior academic staff and general workers, fostering a productive work environment.
- Maintained financial records while processing payments from guardians and parents.
- Facilitated customer visits, strengthening client relationships and boosting satisfaction.
- Coordinated purchasing of supplies such as chalk, dust boards, and food items.
- Entered and submitted NAPSA and ZRA returns in compliance with regulations.
Education
Bachelor of Arts Degree - Economics
Zambia Catholic University
Zambia09-2014
Diploma - Information Technology
University of Zambia
06-2009
GCE 'O' Level School Certificate -
Arakan High School
11-2006
Skills
- Critical thinking and problem solving
- Teamwork and collaboration
- Professionalism and strong work ethic
- Effective communication skills
- Leadership and conflict resolution
- Crisis intervention techniques
- Knowledge of police procedures
- Technical support expertise
- Policy enforcement strategies
- Attention to detail and risk assessment
- Analytical skills
References
- Ms. Barbara Suntile, Credit Supervisor, AB Bank, +260977327733
- Ms Samaria Zulu, HR – Tech, Zambia Police, 0979759410
Work Preference
Job Search Status
Open to workLocation Preference
RemoteSalary Range
ZK45000/yr - ZK200000/yrTimeline
Security Operations Officer - Attachment
Bank of Zambia
09.2025 - Current
Police Sergeant – Technical Support Officer
Zambia Police Service
04.2024 - Current
Police Constable – Technical Support Officer
Zambia Police Service
12.2019 - 04.2024
Police Beat Constable
Zambia Police Service
08.2019 - 12.2019
Police Recruit Constable
Zambia Police Service
09.2018 - 08.2019
Credit Officer
AB Bank
01.2015 - 01.2018
Administrative Assistant
JM Academy
01.2008 - 01.2015
Bachelor of Arts Degree - Economics
Zambia Catholic University
Diploma - Information Technology
University of Zambia
GCE 'O' Level School Certificate -
Arakan High School