CHANDA BWEMBYA
Administrative Manager/Executive Assistant
Lusaka,09
Summary
Results-oriented Administrative & Marketing Professional with over 5 years' experience supporting organizational operations, brand communication, and stakeholder engagement within corporate and non-governmental institutions. Adept at managing administrative systems, coordinating marketing campaigns, promoting brand visibility, and enhancing communication flow across departments. Skilled in digital media support, event marketing, internal communication strategy, procurement, vendor relations, and records management. Recognized for strengthening brand presence, improving customer engagement systems, and streamlining processes that boost both operational and marketing efficiency. Currently pursuing an MBA to advance strategic, leadership, and marketing capabilities.
Overview
6
6
years of professional experience
Work History
Administrative Supervisor
Sunda International
Lusaka
10.2024 - 07.2025
- Led the administrative and marketing coordination team, supporting the rollout of internal marketing communication materials across departments.
- Supported the development of supplier relationship strategies and assisted in vendor engagement campaigns.
- Collaborated with HR and marketing teams to reinforce internal brand visibility and staff engagement.
- Oversaw inventory, filing systems, and ensured regulatory compliance while facilitating company communication strategies.
- Digitized over 90% of the company's administrative files, enabling faster access for marketing and communication content retrieval.
- Played a support role in the execution of internal marketing campaigns and compliance messaging across the organization.
- Streamlined front-office operations to improve customer-facing brand experience.
- Introduced a systematic grievance tracking system that improved communication for both HR and internal marketing.
Administrative Manager/ Social Media Manager
BetKwacha
Lusaka
03.2023 - 10.2024
- Oversaw daily administrative and marketing support functions including brand visibility initiatives, communication flow, and customer engagement reporting.
- Collaborated with the executive team to design internal and external communication that aligned with brand identity.
- Managed procurement, vendor engagements, and supported marketing outreach during product promotions.
- Facilitated interdepartmental communication, assisting the marketing team with logistical support for campaigns.
- Designed administrative systems that improved information flow to the marketing team by 40%.
- Reduced vendor turnaround time by 3 working days, improving promotion and campaign readiness.
- Introduced structured reporting dashboards that enhanced marketing performance tracking.
- Strengthened customer service and brand perception through improved internal communication protocols.
Administrative Assistant (Promoted to Administrative Officer)
KUPES Young Women's Network
Lusaka
02.2021 - 02.2023
- Supported marketing and events communication by coordinating visuals, participant outreach, and logistical messaging for conferences.
- Assisted in social media management during major events, ensuring consistent branding and engagement.
- Handled document control, internal correspondence, and promotional content coordination.
- Played a key role in brand representation during workshops and stakeholder events.
- Coordinated over 12 large events, contributing to marketing, publicity, and audience engagement strategies.
- Strengthened the organization's communication image by ensuring brand consistency across all gatherings.
- Revamped the filing system to streamline storage of marketing and media-related materials.
- Supported onboarding of volunteers for marketing and event coordination roles.
Administrative & Media Coordinator
Capital FM
Lusaka
06.2019 - 01.2021
- Supported station promotions, advertising campaigns, and on-air marketing activities.
- Coordinated media schedules, interviews, and marketing events to increase listener engagement.
- Managed public engagement platforms and facilitated communication between presenters and marketing partners.
- Strengthened external relationships with advertisers and promotional partners.
- Spearheaded coordination of stakeholder interviews and media events, boosting brand engagement by 20%.
- Implemented a listener-feedback log that improved program design and marketing strategy.
- Managed logistics and promotion for multiple radio marketing campaigns, ensuring 100% deadline compliance.
- Maintained a media calendar that strengthened the alignment between content creation and marketing activities.
Education
Master of Business Administration - undefined
Heriot-Watt University
01.2026
Bachelor of Laws - LLB
University of Lusaka
01.2021
Certificate in Microsoft Office Suite - undefined
Unicaf University
01.2022
Skills
- Administrative Leadership & Strategy
- Records & Document Management
- Asset & Facilities Management
- Procurement & Contract Oversight
- Marketing Coordination & Campaign Support
- Brand Management & Communication Strategy
- Digital & Social Media Management
Timeline
Administrative Supervisor
Sunda International
10.2024 - 07.2025
Administrative Manager/ Social Media Manager
BetKwacha
03.2023 - 10.2024
Administrative Assistant (Promoted to Administrative Officer)
KUPES Young Women's Network
02.2021 - 02.2023
Administrative & Media Coordinator
Capital FM
06.2019 - 01.2021
Master of Business Administration - undefined
Heriot-Watt University
Bachelor of Laws - LLB
University of Lusaka
Certificate in Microsoft Office Suite - undefined
Unicaf University