Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Charity C. Chileshe

Lusaka

Summary

Accomplished IT Consultant and Founder at Feech Ultra, delivering tailored IT solutions and strategic advice. Expert in software engineering and database management, with proven leadership and adaptability. Enhanced system performance by 30% through innovative design and user training. Adept at fostering collaboration and driving organizational success with exceptional problem-solving and communication skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director and Founder / IT Consultant

Feech Ultra
01.2015 - Current
  • Understand customer requirements and business objectives to provide tailored IT solutions.
  • Offer strategic advice on using technology to achieve organizational goals.
  • Manage IT initiatives and collaborate with in-house technical staff for seamless project execution.
  • Design IT systems and networks, ensuring the right architecture and functionality.
  • Support the implementation of new technologies.
  • Train users in new and existing IT systems to enhance their proficiency.
  • Provide technical assistance and resolve issues promptly.
  • Review and improve existing systems, suggesting enhancements for better performance.
  • Generate detailed reports to document system performance and user feedback.
  • Manage procurement processes, including sourcing, negotiation, and supplier management.
  • Ensure timely and cost-effective acquisition of materials for clients.

Administrative Assistant

Pro-Fab Zambia Limited
12.2012 - 09.2014
  • Answered and directed phone calls, ensuring efficient communication.
  • Organized and scheduled appointments and meetings, including taking detailed minutes.
  • Composed and distributed emails, correspondence memos, letters, faxes, and forms.
  • Assisted in preparing regularly scheduled reports.
  • Developed and maintained a comprehensive filing system.
  • Updated and maintained office policies and procedures.
  • Ordered office supplies and researched new deals and suppliers for cost-effectiveness.
  • Maintained contact lists for streamlined communication.
  • Arranged travel bookings and managed expense reports.
  • Provided general support to visitors and acted as the primary contact for internal and external clients.
  • Coordinated with executive and senior administrative assistants to handle senior management requests and queries.

Education

Master of Business Administration -

ZCAS University
Lusaka,Zambia
11-2023

Bachelor's Degree - Computer Science

National Institute of Public Administration (NIPA)
01.2021

Diploma - Information Systems and Programming

National Institute of Public Administration (NIPA)
01.2012

GCSE Certificate -

Munali Girls’ High School
01.2006

Skills

  • Software engineering
  • Database management
  • Artificial intelligence
  • Linux operating system
  • Data analysis
  • Technical support and user training
  • Problem solving
  • Cost management
  • Reporting and documentation
  • Networking skills
  • Research capabilities
  • Interpersonal communication
  • Time management strategies
  • Confidentiality practices
  • Analytical thinking
  • Objectivity in decision-making
  • Motivation and dedication
  • Leadership abilities
  • Adaptability to change
  • Collaboration techniques
  • Organizational skills and attention to detail
  • Presentation delivery skills
  • Customer service excellence
  • Computer proficiency in MS Office

Certification

Certificate in Business Information Systems, 2011

References

  • Abigail Shansonga, Board Secretary/ Legal Counsel, Zambia Tourism Agency, Abacus House, Kabelenga Road, Lusaka, Lusaka, +260 974 574 330, ashansonga@gmail.com
  • Carol Matimba Nyambe, HR & Administrative Officer, ZamQlik Solutions Limited, 25 Milima Road, Woodlands, Lusaka, +260 978 874 746, matimbanyambe@gmail.com
  • Vimbai Mhende, Executive Assistant, Zambia Tourism Agency, Kabelenga Road (Abacus House), Lusaka, Lusaka, Zambia, +260 978 980 761, mhendev@gmail.com

Timeline

Director and Founder / IT Consultant

Feech Ultra
01.2015 - Current

Administrative Assistant

Pro-Fab Zambia Limited
12.2012 - 09.2014

Master of Business Administration -

ZCAS University

Bachelor's Degree - Computer Science

National Institute of Public Administration (NIPA)

Diploma - Information Systems and Programming

National Institute of Public Administration (NIPA)

GCSE Certificate -

Munali Girls’ High School
Charity C. Chileshe