CHARLES CHIBEYO
Lusaka
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable Shift Leader with12 years in aviation industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
12
12
years of professional experience
Work History
SHIFT LEADER
PROFLIGHT- ZAMBIA
03.2018 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Aircraft Maintenance Engineer
PROFLIGHT COMMUTER SERVICES -ZAMBIA
05.2012 - Current
- Improved aircraft safety by conducting thorough maintenance inspections and identifying potential issues.
- Enhanced operational efficiency by developing and implementing streamlined maintenance procedures.
- Performed troubleshooting and diagnosis, identifying root cause of malfunctions.
- Inspected airframes to detect wear and other defects.
- Obtained fuel and oil samples to check for contamination.
- Kept aviation ground support equipment in working condition by completing preventive and corrective maintenance tasks.
- Removed components such as landing gear, engines, and flight control.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
- Reduced downtime for aircraft by effectively troubleshooting and resolving mechanical issues in a timely manner.
- Collaborated with team members to complete complex repairs, ensuring minimal disruption to flight schedules.
- Inspected aircraft for compliance with regulations, company standards and safety requirements.
Education
High School Diploma -
ZAMBIA AIR SERVICE TRAINING INSTITUTE
LUSAKA - ZAMBIA11.2011
High School Diploma -
ZAMBIA AIR SERVICES TRAINING INSTITUTE
LUSAKA ZAMBIA05.2011
Skills
- Equipment Troubleshooting
- Production Reporting
- Customer Service Management
- Shift Paperwork Completion
- Team Motivation
- Problem-Solving
- Team Supervision
- Shift Scheduling
Timeline
SHIFT LEADER
PROFLIGHT- ZAMBIA
03.2018 - Current
Aircraft Maintenance Engineer
PROFLIGHT COMMUTER SERVICES -ZAMBIA
05.2012 - Current
High School Diploma -
ZAMBIA AIR SERVICE TRAINING INSTITUTE
High School Diploma -
ZAMBIA AIR SERVICES TRAINING INSTITUTE
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