Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Interests
Timeline
Charles Chishimba

Charles Chishimba

Mazabuka

Summary

Energetically led a high-achieving sales team at Smollan Zambia, surpassing targets through strategic planning and exceptional team development. Expert in data accuracy and customer relationship management, I maintained confidentiality and leveraged database management skills to enhance operational efficiency. Recognized for outstanding performance and problem-solving abilities, I consistently expanded customer bases and improved satisfaction rates.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Data Entry Clerk

Choppies Superstores Limited
07.2018 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Followed established procedures to enter and process data correctly.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Created and maintained data entry logs to track data entry activities.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Sales Team Leader

Smollan Zambia
08.2016 - 05.2017
  • Built strong team by recruiting and developing top sales talent.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
  • Managed a high-performing sales team, consistently achieving and surpassing set targets.
  • Boosted sales performance by implementing effective team training and coaching strategies.
  • Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
  • Analyzed market trends and competitor activity to identify new business opportunities for the team.
  • Supported stores conducting sales promotions and special events.

Education

Diploma - Marketing

Evelyn Hone College , Lusaka, Zambia

Certificate - Data Analysis

Joint Minds Academy , Lusaka, Zambia
07.2017

Certificate - Autocad 2D

National Council For Construction , Lusaka, Zambia
09.2016

Skills

  • Data accuracy
  • Accuracy and Attention to Detail
  • Fast Typing Speed
  • Data Entry
  • File Management
  • Customer Service-Oriented
  • Independent worker
  • Filing and data archiving
  • Office Administration
  • Maintains confidentiality
  • Strong Problem Solver
  • Data Processing
  • Document Scanning
  • Document processing
  • Administrative Support
  • Document Preparation
  • Database Management
  • Work Prioritization
  • Quality Assurance
  • Mail handling
  • Order Processing
  • Resourceful
  • Customer Relationship Management

Languages

English
Beginner (A1)
Bemba
Beginner (A1)
Nyanja
Beginner (A1)
Swshili
Beginner (A1)

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemote

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time offTeam Building / Company RetreatsFlexible work hoursPersonal development programs

Interests

Reading

Writing

Art

History

Technology

Sports

Timeline

Data Entry Clerk - Choppies Superstores Limited
07.2018 - Current
Sales Team Leader - Smollan Zambia
08.2016 - 05.2017
Evelyn Hone College - Diploma, Marketing
Joint Minds Academy - Certificate , Data Analysis
National Council For Construction - Certificate , Autocad 2D

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Charles Chishimba