Dedicated to upholding ethical standards, I take pride in my honest and hardworking nature. Driven to seize every opportunity, I am eager to continue personal and professional growth. With effective delegation skills, I take full ownership and responsibility for tasks. Recognized as a valuable team player, I have commendable interpersonal skills and workplace adaptability.
Hi, I’m
Charles Chiwana
Kabangwe
Summary
Overview
9
years of professional experience
Work History
MTN Zambia
Events & Sponsorship analyst
10.2023 - Current
Job overview
- Developing and implementing annual MTN Zambia sponsorship plan aligned to the departmental business plan and MTN Group brand architecture and guidelines
- Managing the execution of the annual sponsorship plans, effectively liaising with other units within the department with a clear roadmap that enables them to integrate the strategy into sponsorship activities
- Analysing competitor actions and positioning regarding sponsorships and steer sponsorship programs to retain high ground
- Monitoring sponsorship expenditure to maintain budgetary control
- Staying abreast of developments in areas of expertise and performing to the highest ethical and professional standards
- Planning and execution of product activations
bolabet Zambia
Assistant Marketing Manager
03.2022 - 09.2023
Job overview
- Planning and implementing multiple marketing activities across various platforms
- Brand management of the retail shops, activations and out of home
- Conduct continuous analysis of competitive environment and consumer trends
- Managing stakeholders for the improvement of the company
- Assist in planning the annual marketing plan (Promotions, Activations, Sponsorships etc)
- Tracking the marketing budget to maintain budgetary control
Skybook 365
Recon Analyst & Customer Support
06.2020 - 02.2022
Job overview
- Maintained account books and accounting systems with accuracy by entering data precisely and proofreading
- Processed customer payments after reconciliation with back office requests
- Training of new clerks on how to approve transactions, checking and data entering
- Creating web banners to help customers play on the website
Mobile City
Retail Store Manager
06.2015 - 06.2019
Job overview
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Staff training on new products and services
- Plan and execute in store promotions and activations
- Generated repeated business by responding to customer concerns friendly and knowledgeable service
Education
Cavendish University Zambia
BBA from Business Administration
University Overview
Academy of Arts, UK
Certificate from Graphics Design
University Overview
NIPA
Diploma from Business Administration
12.2013
University Overview
Skills
- Campaign planning & execution
- Graphic designs
- Stakeholder management
- Brand Management
Accomplishments
Accomplishments
- MTN Zambia, Successfully planned an AFCON campaign, where 12 lucky customers won an all expense paid trip to ivory coast to watch the Chipolopolo play all group stage matches.
- Bolabet Zambia, Successfully planned and executed the bolabet 10 years campaign with activations and road shows in all 10 provinces of Zambia.
- Mobile City, Introduced an employee product training plan to help members of staff understand the products and services offered in the store and the initiative made the members of staff and store become the best performing store in the country.
Affiliations
Affiliations
Associate, Zambia Institute of MarketingReferences
References
- Sharon Mwamba, MTN Zambia, Brand & Comms Manager, +260966220387
- Ndekazi Zimba, Gal Sports Betting, Marketing Manager, +260976660780
- David Mwitumwenu, Power FM (Kabwe), Station Manager, +260976660780
- Fred Zulu, LnA Logistics, Human Resource Manager, +260965398380
Personal Information
Personal Information
- ID Number: 187281/10/1
- Nationality: Zambian
Timeline
Events & Sponsorship analyst
MTN Zambia
10.2023 - Current
Assistant Marketing Manager
bolabet Zambia
03.2022 - 09.2023
Recon Analyst & Customer Support
Skybook 365
06.2020 - 02.2022
Retail Store Manager
Mobile City
06.2015 - 06.2019
Cavendish University Zambia
BBA from Business Administration
Academy of Arts, UK
Certificate from Graphics Design
NIPA
Diploma from Business Administration
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