Chembe Katongo
Winnipeg
Summary
Well organized and Determined International Student , looking to achieve and Improve working culture , can easily adapt to typically any situation , very hard working , Good with time management and written and verbal communication skills , and i have the ability to work with any group of people and execute company goals ahead of time .
Overview
4
4
years of professional experience
Work History
Supervisor
Risun Limited
01.2024 - Current
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Sales Representative
Puulse Marketing // Bell MTS
01.2023 - 07.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Mpelembe Chambers
Storekeeper
01.2022 - 08.2022
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained excellent attendance record, consistently arriving to work on time.
- Effective listening and Great Communication skills.
Global Industry Limited
Intern
02.2021 - 12.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Education
High School Certificate -
Simba Internationa School
Ndola, Zambia06.2017
Skills
- Flexible and Adaptable
- Self-Motivated
- Decision-Making
- Organization and Time Management
- Written Communication
- Data Entry
- Dependable and Responsible
- Teamwork and Collaboration
Timeline
Supervisor
Risun Limited
01.2024 - Current
Sales Representative
Puulse Marketing // Bell MTS
01.2023 - 07.2023
Mpelembe Chambers
Storekeeper
01.2022 - 08.2022
Global Industry Limited
Intern
02.2021 - 12.2021
High School Certificate -
Simba Internationa School
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