Summary
Overview
Work History
Education
Skills
Forenames
Placeofbirth
Residentialaddress
Careerandexperience
Postaladdress
Personal Information
References
Hobbies and Interests
Timeline
Hi, I’m

Chembo Nkonde MELEKA

Lusaka
Chembo Nkonde MELEKA

Summary

Knowledgeable IT person that oversees technology deployment and maintenance. Work well with & together with IT staff in support of hardware, software and networking infrastructure. Actively work with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Strategic Information Technology personnel, skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high sense of accuracy.

Hardworking and passionate job seeker with strong skills eager to secure an entry-level IT related position ready to help team achieve company goals.

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach.

Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results (Vehicle Portal platform).

Self-disciplined with success in leading tactical operations.

Skilled in Solution management, personnel supervision, strong emotional intelligence and committed to successfully handling stress in high-pressure situations.

Eager to leverage knowledge in strategy planning.

Strategic manager with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing operations (fleet management) . Skilled in developing and implementing policies and procedures with focus on safety.

Forward-thinking team leader skilled at IT Support, data entry, databases management & operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational/ support/ technical improvement.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Insightful Information Technology Manager with over 4 years of IT leadership experience including oversight of infrastructure, application support and security services.

Dedicated to customer satisfaction with focused delivery of technical & support solutions.

Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for the organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Instrumental IT Manager bringing 4+ years of experience achieving ambitious goals in challenging IT environment.

Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines & projected goals.

Overview

1
year of professional experience

Work History

City Drive Rent-A-Car Limited

Assistant I.T Officer & Assistant Operations Officer
01.2017

Job overview

  • Monitoring company websites, maintaining I.T infrastructure, overseeing fleet of vehicles, arranging roadside assistance

City Drive Rent-A-Car Limited

Transport Officer
01.2016

Job overview

  • Ensuring clients collect/return vehicles on time, ensuring roadworthiness and cleanliness, managing paperwork

Trendy Component Innovations

Client Service Developer
01.2014

Job overview

  • Research work and Reports

Aslan 360 Car Hire Company

Manager
06.2021 - 02.2022

Job overview

  • Managing day-to-day programs/tasks, ensuring excellent service, handling reports and complaints

Education

University Overview

Diploma Stage of the National Computers Course at Zambia Centre for Accountancy Studies. (Level 4)

University Overview

Foundation of the National Computers Course (NCC) at Zambia Centre for Accountancy Studies (ZCAS)

University Overview

Foundation Program and First Year of Bachelor of Arts at Monash University, Johannesburg South Africa

University Overview

Partial A-Level education; David Kaunda Technical High School, Lusaka

University Overview

High School Education; Obtained a Full Certificate in the O-level International General Certificate for Secondary Education (IGCSE) Examinations; Chalo Trust School, Lusaka

University Overview

Junior secondary education; attained a Grade 9 School Certificate from Ibex Hill School, Lusaka

University Overview

Lower and upper primary education, Dora Tamane and Rhodes Park School, attained a Primary School Certificate from Rhodes Park School

03.2021

University Overview

  • Obtained Certifications From the Cisco Networking Academy in;
  • Certificate in Entrepreneurship
  • Certificate in Bridging
  • Certificate in Linux Essentials
  • Certificate in Linux NDG Unhatched and
  • Certificate in Internet of Things. (IoT)

12.2019

University Overview

Obtained a Certificate in Cybersecurity Operations from the University of Zambia.

Skills

  • Proficiency in Computer and Internet Literacy (Microsoft Word, Excel, PowerPoint, Publisher)
  • Software Installation and system maintenance (Hardware Maintenance inclusive)
  • Computer Networking
  • Interpersonal communication
  • Dependable and Responsible
  • Attention to detail
  • Organised and Goal getter
  • Team builder
  • Problem solving
  • Critical thinker
  • Easily adapt
  • Love to learn new things as well as ideas
  • Desktop support
  • Software Installation
  • Application support
  • Remote Support Capabilities
  • Printer Support
  • Hardware maintenance
  • Incident Management
  • Backup solutions
  • User Training
  • Database Administration
  • Customer Service
  • Remote Support
  • Product Troubleshooting
  • Technical issues analysis
  • Network configuration
  • Service support
  • Issue Troubleshooting
  • Technical Troubleshooting
  • Application installations
  • User Support
  • Hardware diagnostics
  • Hardware upgrades
  • Software diagnosis
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Microsoft Windows and Office
  • Organizational Skills
  • Active Listening
  • Remote Technical Support
  • Friendly and Patient
  • Troubleshooting Network Issues
  • Hardware and Software Repair
  • Interpersonal Skills
  • Highly Professional
  • Computer Diagnostics
  • Device Installation

Forenames

Forenames
Chembo Nkonde

Placeofbirth

Placeofbirth
Lusaka, Zambia

Residentialaddress

Residentialaddress
Plot No: F610/28c Foxdale, Zambezi Road, Lusaka

Careerandexperience

Careerandexperience
  • 2014, Worked for Trendy Component Innovations (part-time) doing Research work and Reports under the title, Client Service Developer (Computer Systems service curator)
  • 2016, Started working for City Drive Rent-A- Car limited as a Transport officer. As transport officer, I was on call, ensuring clients collect/ return vehicles on time, before and after hires, ensuring that they are road worthy, clean and all paper work is in order
  • 2017-05/31/18, Worked for City Drive Rent A car as Assistant I.T Officer and Assistant Operations Officer. I was in charge of the monitoring of the company websites as well as the Database and maintenance of the I.T infrastructure. (www.vehicleportal.co.zm & www.citydriverentacar.com) Under Operations Officer I was the overseer of the company fleet of vehicles as well as ensuring that the fleet is well maintained, planning of pick up & drop offs as well as ensuring the calendar timing is followed. (Inspecting and certifying that they are road worthy and serviced). I also arranged for the 24/7 roadside assistance in the event that the clients had a breakdown / accident
  • 06/2021-02/2022, Worked for Aslan 360 Car hire Company as the Manager. My responsibility was to manage the company day to day programs/tasks ensuring that they are coordinated well and that the clients are given the best service. This included ensuring that all reports are done on time, all vehicles are kept clean (roadworthiness is observed, all complaints from clients noted, and rectified)

Postaladdress

Postaladdress
P.O. Box NM85, LUSAKA, 10101, ZAMBIA

Personal Information

Personal Information
  • Date of Birth: 03/29/90
  • Gender: Male
  • Nationality: Zambian
  • Marital Status: Single

References

References
  • Mrs. Jane Chileshe, Director, Chalo Trust School, LUSAKA, 53297, Zambia, (+260 955) 751570
  • Mrs. Tamaranji Nkhoma, Director, Optimistic Agency, Lusaka, Zambia, (+260 966/0977) 767446, Tamaranji@gmail.com or Tamaranji@yahoo.com
  • Mr. Lulamuna Mwape, Director, Trendy Component Innovation, Plot number: 26-B3-B12 Burma RD, Kabwata, Lusaka, Zambia, +260 967 128759, lulamwape@gmail.com
  • Mr Siwila Minango, City Drive Rent- A- Car Limited, Plot Number 6075/1 Chisokone Road, Northmead, Lusaka, Zambia, +260 - 211- 295290, +260 - 979 - 713372, siwila@citydriverentacar.com

Hobbies and Interests

Hobbies and Interests
  • Reading (To keep up-to-date with the happenings in technology, current affairs)
  • Playing basketball
  • Volleyball
  • Listening to Music
  • Travelling
  • Dance
  • Art
  • Language
  • Photography

Timeline

Manager
Aslan 360 Car Hire Company
06.2021 - 02.2022
Assistant I.T Officer & Assistant Operations Officer
City Drive Rent-A-Car Limited
01.2017
Transport Officer
City Drive Rent-A-Car Limited
01.2016
Client Service Developer
Trendy Component Innovations
01.2014
Chembo Nkonde MELEKA