CHIBEKA CHOLA
Lusaka,LSK
Summary
Highly skilled and experienced Customs Collector with a decade-long tenure at the Zambian Revenue Authority, specializing in leadership within port operations, meticulous auditing practices, and fostering collaborative teamwork. Proven track record of optimizing revenue collection processes while ensuring compliance with regulatory standards. Adept at managing complex customs procedures and adept in navigating diverse stakeholder relationships. Eager to leverage expertise and drive for excellence to take on greater responsibilities and contribute to the continued success of the organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chairperson – Zambia National Risk Management Work Group Sub-Committee
Zambia Revenue Authority
05.2021 - Current
- Responsible for coordinating, leading and overseeing strategic affairs of ZNRMWG Sub-Committee consisting of Partner Government Agencies in the facilitation and eventual implementation of the World Customs Organization Authorized Economic Operator
- Yielded signing of MOU with other Zambian government bodies ZCSA and ZMA
CACP/AEO LAUNCH TEAM
Zambia Revenue Authority
2021 - Current
- Spearheaded launch of AEO in Zambia, researched and bench marked experience of neighboring countries Uganda and Kenya.
- Participated in signing of MOUs with other government bodies to facilitate smooth operation of AEO program, Traveled to all borders to train staff on AEO protocols, acted as Senior collector on several occasions within division
Auditor – Customs Accredited Client Program (CACP)
Zambia Revenue Authority
09.2020 - 05.2021
- Role involves but is not limited to the following: Reviews risks and suggests possible treatments for CACP, Manages relationships with CACP clients, Monitors CACP clients’ activities on AW, Enforces debt for CACP clients, Plays major role in development of AEO program, Engages potential clients and undertakes preliminaries prior to audits, Conducts due diligence audits and provides accreditation recommendations, Generates monthly reports for CACP Manager’s review, Drafts letters for CACP Manager’s review, Makes presentations for Unit and WCO meetings, Attends to clients’ call in, email and physical queries, Provides input in development of customs management system
Station Manager – Chingola Port Office
Zambia Revenue Authority
02.2019 - 08.2020
- Managing customs business of Chingola Port Office and its satellite stations via exceptional implementation of customs procedures and regulations as per customs and excise act
- Enhancing revenue collection via various activities like enforcement, transit monitoring, debt collection, inspections and general sensitization.
Examining Officer – Central Processing Centre
Zambia Revenue Authority
03.2016 - 01.2019
- Effectively managing customs business through prompt examination of documents in order to ensure correct declarations are made and implement customs procedures and regulations as per Customs and Excise Act.
Management Trainee
Zambia Revenue Authority
02.2015 - 03.2016
- Understudied in various departments in organization to obtain greater understanding of how it operates
- These departments include: Credibility and Controls, International and Policy, Data Management and Intelligence, Investigations, Audit and Business Risk
Vocational Student (Intern)
Lusaka Stock Exchange
12.2010 - 01.2011
- During internship at Lusaka Stock Exchange (LuSE), tasks involved encompassed research on listed companies, analysis of market trends, and compilation of reports for stakeholders.
- Participation extended to organization and execution of trading activities, contributing to deeper understanding of market operations. Additionally, involvement in client services, including responding to inquiries and supporting investors seeking information about stock market, enhanced proficiency in communication and analytical skills. These experiences collectively strengthened the efficiency of the LuSE team.
Education
Master of Business Administration -
The University of Lusaka School of Post Graduate Studies
Bachelor of Arts (Hons) Business Studies -
University of Greenwich
ABE Advanced Diploma in Business Management - Business Aadinistration
Zambia Centre For Accountancy Studies
Lusaka10.2012
High School Diploma -
Munali Boys High School
Lusaka12.2008
Skills
- Effective Leadership
- Faculty Management
- Cross-cultural understanding
- Team player attitude
- Continuous learning mindset
- Project management experience
- Expertise in customs regulations
- Proficient in risk assessment
- Integrity and Honesty
- Audit reporting
- Compliance standards
- Taxation Knowledge
- Audit Planning
- Report creation
- External Auditing
- Audit Coordination
- Risk mitigation strategies
- Issue Resolution
- Interpersonal skills
- Excellent communication
Courses Completed
- ZRA, 2nd Feb - 20th Mar 2015, Customs Basic Course
- ZRA, 4th - 22nd May 2015, Value Added Tax (VAT) I
- ZRA, 4th - 22nd May 2015, Value Added Tax (VAT) II
- ZRA, 5th - 18th February 2016, Management Development Program
Nrc No
188018/10/1
Attributes
- Hardworking and proactive.
- Able to lead or support a group to achieve a certain goal or deadline
- Good presentation and report writing skills.
- Effective communication skills.
- Analytical and pays attention to detail.
- Computer literate
- Able to work under pressure with minimal supervision.
Personal Information
- Date of Birth: 07/14/93
- Gender: Male
- Nationality: Zambian
- Marital Status: Married
References
- Mr Edgar Kwalela, 0977-714934, Assistant Commissioner - SOUTH, Zambia Revenue Authority, P.O. Box 610077, Livingstone, Zambia, Kwalelae@zra.org.zm
- Ms Jubilee Hamwalaa, 0955-177525, Assistant Commissioner – C/Belt & N/Western, Zambia Revenue Authority, P.O. Box 70002, Ndola, Zambia, Hamwaalj@zra.org.zm
- Mr. Happy Lifweba, 09766760650, Manager – Customs Accredited Client Program, Zambia Revenue Authority, Head Office, Kabwe Roundabout, Lusaka, Zambia, 35710, LifwebaH@zra.org.zm
- Mr David Mungela, 0963-747449, Station Manager – Kenneth Kaunda International Airport, Zambia Revenue Authority, Kenneth Kaunda International Airport, Lusaka, Zambia, 31077, MungelaD@zra.org.zm
- Mr Davis Mwanza, 0978921125 ,Assistant Commissioner Audit and Businesss Risk- Zambia Revenue Authority, Head Office, Kabwe Roundabout, Lusaka, Zambia, 35710, MwanzaDS@zra.org.zm
Hobbies and Interests
- Reading: I enjoy reading as it always allows a chance to learn something new.
- Sports: I both watch and participate in football I believe apart from keeping healthy it enhances my team work skills.
Certification
- ZRA
2nd Feb - 20th Mar 2015
Customs Basic Course
- ZRA
4th - 22nd May 2015
Value Added Tax (VAT) I
- ZRA
4th - 22nd May 2015
Value Added Tax (VAT) II
- ZRA
5th - 18th February 2016
Management Development Program
- World Customs Organization
January 2022
WCO SAFE Framework of Standard
- UNZA
October 2022
Computer Aided Audit Techniques
- UNZA
November 2022
Business Intelligence and Analytics
- World Customs Organization
December 2022
Authorized Economic Operator Validation Certificate
- ATINGI
May 2023
Leadership for civil society Organizations
- Technical and Vocational Teachers College (TVTC)
May 2023
Instructional Pedagogy (teaching methodology)
- World Customs Organization
February 2024
Integrity
- IMF (VITARA)
March 2024
Audit.
- ATINGI
March 2024
Computer and Online Essentials
Timeline
Chairperson – Zambia National Risk Management Work Group Sub-Committee
Zambia Revenue Authority
05.2021 - Current
Auditor – Customs Accredited Client Program (CACP)
Zambia Revenue Authority
09.2020 - 05.2021
Station Manager – Chingola Port Office
Zambia Revenue Authority
02.2019 - 08.2020
Examining Officer – Central Processing Centre
Zambia Revenue Authority
03.2016 - 01.2019
Management Trainee
Zambia Revenue Authority
02.2015 - 03.2016
Vocational Student (Intern)
Lusaka Stock Exchange
12.2010 - 01.2011
CACP/AEO LAUNCH TEAM
Zambia Revenue Authority
2021 - Current
Master of Business Administration -
The University of Lusaka School of Post Graduate Studies
Bachelor of Arts (Hons) Business Studies -
University of Greenwich
ABE Advanced Diploma in Business Management - Business Aadinistration
Zambia Centre For Accountancy Studies
High School Diploma -
Munali Boys High School
Similar Profiles
Christopher MwilaChristopher Mwila
General Secretary at Zambia Revenue Authority Workers UnionGeneral Secretary at Zambia Revenue Authority Workers Union
Chabala ChipoyaChabala Chipoya
Intelligence and Information Officer at ZAMBIA REVENUE AUTHORITYIntelligence and Information Officer at ZAMBIA REVENUE AUTHORITY
Vincent Mumba ChimukaVincent Mumba Chimuka
Senior Debt Enforcement Officer at Zambia Revenue AuthoritySenior Debt Enforcement Officer at Zambia Revenue Authority