Chibuta “Lesedi” Bulaya
Vereeniging
Summary
Results-oriented Sales Professional with a strong foundation in Physics, Mathematics, and Computing. Demonstrates exceptional technical analysis and customer relations skills, leading to a proven track record of exceeding sales targets. Committed to leveraging analytical expertise to drive revenue growth and enhance client satisfaction.
Overview
13
13
years of professional experience
Work History
Startup Founder
Infominds Technologies
Vanderbijlpark
01.2019 - Current
- Developed business plan to launch startup venture.
- Oversaw the development and maintenance of the company website and e-commerce platforms.
- Created a website and social media presence to promote the startup.
Sales Assistant & Technology Analyst
Eden Health
Gaborone
11.2011 - 01.2014
- Ticketed, arranged and displayed merchandise to promote sales.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Fostered relationships with customers to expand customer base and retain business.
- Answered customer inquiries regarding product features, pricing, and availability.
- Recommended, selected and located merchandise based on customer desires.
- Handled returns and exchanges according to company policies.
- Described merchandise and explained use, operation and care.
- Performed regular price checks to ensure competitive pricing.
- Organized store by returning merchandise to proper areas and restocked displays.
- Prepared merchandise for purchase or rental.
- Assisted in creating displays to promote products.
- Placed special orders or called other stores to find desired items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Greeted customers and provided assistance with product selection.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Answered incoming telephone calls to provide store, products and services information.
- Analyzed customer feedback data to identify areas of improvement within store's services.
Education
High School Diploma -
Naledi Senior Secondary School
Gaborone11-2011
Bachelor of Science - Chemical Engineering
Vaal University of Technology
Vanderbijlpark Bachelor of Science - Physics
University Of South Africa
PretoriaBachelor of Science - Computer Science
University Of The People
Carlifornia(Online Degree)Some College (No Degree) - Cloud Computing
Huawei Cloud Computing Certification
Online07-2024
Some College (No Degree) - Technical Support
Google Online Certification
Google OnlineSkills
- Customer acquisition
- Entrepreneurial leadership
- Growth hacking
- Industry expertise
- Strategic thinking
- Marketing expertise
- Adaptability and resilience
- Data-driven decision making
- Client engagement
- Cloud automation
- Technology support
- Cloud computing
- Physics principles
- Physics concepts
- Physics and mathematics
- Web development
- Cybersecurity
- Deep learning
- Service support
- Desktop support
- Software diagnosis
- Hardware diagnostics
- Technical support
- Data entry
- Product knowledge
- Operating systems
- Hardware and peripherals
- Microsoft office specialist (MOS) expert
- MS office proficiency
- LAN/WAN
- Technical troubleshooting
Affiliations
- Traveler
- Experienced Mountain hiker
- Long distance runner
- Inquisitive
- Social
- Bass Vocalist
- Compassionate
- Listener
- Emotionally Intelligent
- Laughter addict
Languages
Setswana
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
Accomplishments
- Swimming
- Hiking
- Reading
- Photography
- Learning New Languages
- Learning
References
References available upon request.
Timeline
Startup Founder
Infominds Technologies
01.2019 - Current
Sales Assistant & Technology Analyst
Eden Health
11.2011 - 01.2014
High School Diploma -
Naledi Senior Secondary School
Bachelor of Science - Chemical Engineering
Vaal University of Technology
Bachelor of Science - Physics
University Of South Africa
Bachelor of Science - Computer Science
University Of The People
Some College (No Degree) - Cloud Computing
Huawei Cloud Computing Certification
Some College (No Degree) - Technical Support
Google Online Certification
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