Chikonjiwe Tembo

• Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Provided internal communication support, facilitating information flow among employees and departments.

• Entering Data into SMART Cards

• Answering Customer Calls

• Managing Customer Complaints

• Supporter Special Projects

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.