CHILALA MWEENE

Work History

Human Resources Generalist Achievements

Allterrain Services Limited

03.2012 - 08.2023

New Projects Mobilization facilitated recruitment, staff budget proposals , final placement and orientation for new hires.
Demobilization of projects, managed staff transitions with clients, payment of benefits and compensation
Change management of staff monthly timesheet from manual copies to electronic People Resource Planing System (PRP), trained staff on how to use the system and adjust to the transition.
Have conducted recruitment for different positions and set up the succession plan to ensure that vacancies are replaced within the needed time and gaps are filled at any one time even after an employee resigns
Conducted confidential investigations of discrimination, harassment and workplace violence.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.

Human Resource Resources Manager

Allterrain Services Limited

07.2015 - 08.2023

successfully coordinated implementation of all Human Resource policies for all ATS Zambia Projects
Successfully implemented all Health and Safety, Human Resources training programs in coordination with Health and Safety and Training Manager in all Zambia Projects
Ensured collective agreement was implemented and that Company policies were aligned with signed documents
Coordinated performance appraisals, Performance Management at least twice annually with department heads
Ensured that foreign expat staff had all immigration documentation are in place to work in Zambia
Generated monthly Human Resource Reports
Worked hand in hand with Operations Manager to ensure that Operations were running smoothly in regards to human resources.
Have successfully conducted recruitment, Industrial Relations, Contract Administration.
Successfully managed all company human resources needs for over 400+ employees
Maintained company compliance with national employment laws, in addition to established organizational standards.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Facilitated on boarding sessions and on job training for new hires, bolstering employee job position knowledge and skill set.
Facilitated recruitment for international expatriate for several African Countries, including Mali, Ivory Coast,Democratic Republic of Congo, Liberia
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Distributed employee engagement surveys to identify areas of improvement.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Instructed senior leaders on appropriate employee corrective steps.
Coordinated technical training and personal development classes for staff members.
Fostered positive work environment through comprehensive employee relations program.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Recruited top talent to maximize profitability.
Discovered and resolved complex employee issues that affected management and business decisions.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Processed employee claims involving performance issues and harassment.
Used technologically relevant digital systems to manage payroll and benefits programs.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Motivated employees through special events and incentive programs.
Facilitated on boarding sessions and on job training for new hires bolstering position knowledge and skill set.
Implemented performance reviews and motivational strategies to elevate HR team results.
Monitored and handled employee claims involving performance-based and harassment incidents.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies,
Evaluated employee on boarding programs and presented strategic improvement recommendations to upper management.
Organized and led staff orientation programs and training to promote collaboration.

Senior Human Resource Officer

Allterrain Services Limited, Lumwana Copper Project

01.2014 - 06.2015

Successfully prepared documentation related to employee terminations, demotions, promotions resignations, and disciplinary actions
Facilitated staff salary payroll, gratuity and bonus payments with Finance department
Conducted on time exit interviews with staff and identify any negative trends and suggest appropriate corrective actions if necessary
Efficiently drafted responses to industrial relations issues such as employee complaints, harassment, allegations
Ensured that staff went for medical examination twice per year
Administered employee incentive, and welfare programs and engagement activities.
Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Coordinated new hire on boarding, completing background checks and reference checks to complete screenings.
Processed paperwork and hiring details for promotions and lateral position changes.
Coordinated employee placements and administrative details.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Promoted employee engagement with organizational objectives during new employee orientations.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Recruited top talent to maximize profitability.
Created and implemented forward-thinking initiatives to improve employee engagement.
Discovered and resolved complex employee issues that affected management and business decisions.
Fostered positive work environment through comprehensive employee relations program.
Coordinated technical training and personal development classes for staff members.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Engaged with labour unions for salary negotiations annually.
Liaised between multiple business divisions to improve communications.
Distributed employee engagement surveys to identify areas of improvement..
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.

Human Resources Officer

Kansanshi FQML Project

03.2012 - 12.2013

Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Coordinated new hire on boarding, completing background checks and reference checks to complete screenings.
Coordinated employee placements and administrative details.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Improved office efficiency by effectively managing internal communications and correspondence.
Collaborated with managers to identify and address employee relations issues.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Conducted performance reviews and provided feedback to managers on employee performance.
Developed and implemented on boarding and orientation programs for new employees.
Participated in recruitment and selection process for new hires.
Set up orientations and initial training for new employees.
Conducted check-ins with employees to assess workplace health and personnel engagement.
Assisted with writing job postings and job descriptions for boards.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Applied mediation and collaboration to successfully resolve employee complaints and grievances.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues

Summary

Overview

Work History

Human Resources Generalist Achievements

Human Resource Resources Manager

Senior Human Resource Officer

Human Resources Officer

Education

Bachelor's Degree - Human Resources Management

Diploma - Human Resources

Certificate Human Resources -

High School Diploma -

Skills

Timeline

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