Summary
Overview
Work History
Education
Skills
References
Public Speaking And Thought Leadership
Key Projects And Achievements
Certification
References
Timeline
Generic

Chilufya Musosha

Lusaka

Summary

Dynamic IT leader with a proven track record at MPharma, driving strategic initiatives to enhance pharmaceutical distribution systems. Expertise in data analysis and stakeholder engagement led to the implementation of solutions that streamlined operations and improved service delivery. Achievements include a 15% reduction in costs while fostering cross-functional collaboration for impactful results. Committed to leveraging technology to further optimize processes within the pharmaceutical sector.

Dynamic co-founder of eNgoma celebrated for driving productivity and executing tasks with efficiency. Expertise in strategic planning, financial management, and team leadership enhances project outcomes. Strong communication and problem-solving abilities facilitate effective collaboration across teams. Committed to fostering innovation and operational excellence in future endeavors.

Dynamic professional recognized for a strong commitment to continuous learning and innovation. Proven ability to apply analytical thinking and creativity in developing high-impact solutions within fast-paced environments. Expertise includes problem-solving, strategic planning, and effective communication.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Co-Founder & Executive Director

eNgoma Solutions Limited
01.2017 - Current
  • Led the development and deployment of innovative IT solutions, including the Zambia COVID-19 Information Chatbot, enhancing public access to health information.
  • Conducted business analysis and stakeholder engagement to design health data visualization and collection systems.
  • Spearheaded IT strategy formulation, streamlined NGO operations, and improved service delivery.
  • Managed cross-functional teams to execute high-impact data projects aligned with organizational goals.
  • Implemented remote connectivity infrastructure solutions for the health sector, improving the delivery of e-services to health facilities in Lusaka and the Southern Provinces.

Country Manager

MPharma
05.2015 - 11.2016
  • Gathered and analyzed business requirements to improve pharmaceutical distribution and IT systems.
  • Implemented a health management system, streamlining patient flow from registry to pharmacy in a modular system via portable tablets in all central hospitals.
  • Led an IT system overhaul, reducing operational costs by 15%, and increasing supply chain efficiency.
  • Managed stakeholder communication across regional and international teams to align IT infrastructure with business objectives.
  • Developed reporting and dashboard systems for real-time monitoring, improving the visibility of key performance metrics.

IT Manager

Abt Associates
11.2010 - 10.2015
  • Conducted IT needs analysis for USAID-supported projects, ensuring systems met project-specific requirements
  • Developed disaster recovery plans and IT policies to enhance system security and continuity
  • Improved IT service delivery and support across the organization through cross-functional collaboration

Education

BSc - Computer Science and Psychology

University of Namibia
01.2000

Skills

  • Strategic Business Insights
  • Network Infrastructure Expertise
  • Data Analysis Solutions
  • Project management
  • Strategic Leadership
  • Data Visualization
  • Wide Area Network Management
  • Stakeholder Engagement
  • Communication
  • Health Information Systems Analysis
  • Digital Learning Implementation

References

  • Mr. Kelvin Sikwibele, IHM Africa, Lusaka, Zambia, kelvin@ihmafrica.org
  • Ms. Kathleen Poer, Abt Associates, kathleen.poer@gmail.com

Public Speaking And Thought Leadership

TEDxLusaka, 2020, How to Make the Internet a Social Equalizer, Advocating for digital inclusion.

Key Projects And Achievements

  • USAID ZMELP Technical Support Subcontract, 2021 - Present, Provided business analysis support to improve health data collection and reporting systems in Zambia.
  • Zambia COVID-19 Information Chatbot, 2020, Led the development of a real-time information chatbot, improving public health awareness.
  • AYo Zambia Customer Support Chatbot, 2020, Enhanced customer service operations by deploying a chatbot solution, reducing response times and improving client satisfaction.
  • DreamSave Training for SUNTA, 2023, Led the design and execution of a training program to digitize community savings groups in Zambia. Trained stakeholders across three districts, equipping them with the skills to use DreamSave for financial inclusion and improved record-keeping.
  • SUNTA Digital Savings Pilot, 2023, Spearheaded the transition from cash-based savings groups to digital platforms, enhancing security and efficiency for over 4,800 Community Savings and Loans Groups.
  • SUNTA Financial Inclusion Strategy, 2023, Provided strategic IT consulting to integrate DreamSave into existing financial ecosystems, enabling future linkages to financial institutions for micro-lending opportunities.

Certification

  • CCNA Voice
  • CCNA Security
  • MSCE

References

References available upon request.

Timeline

Co-Founder & Executive Director

eNgoma Solutions Limited
01.2017 - Current

Country Manager

MPharma
05.2015 - 11.2016

IT Manager

Abt Associates
11.2010 - 10.2015

BSc - Computer Science and Psychology

University of Namibia
Chilufya Musosha