Summary
Work History
Education
Skills
Timeline
Generic

Chilufya Njovu

Lusaka

Summary

Accomplished Sales Manager and Administrative Officer with a proven track record at Company, adept at relationship building and staff management. Excelled in increasing sales revenue through strategic planning and enhancing office productivity. Skilled in delivering motivational coaching and maintaining high client satisfaction, with expertise in sales presentations and verbal communication.

Offering strong foundation in strategic thinking and creative problem-solving, eager to learn and develop in sales and marketing environment. Brings understanding of market analysis and consumer behavior, essential for creating effective marketing strategies. Ready to use and develop skills in digital marketing and sales strategy development in [Desired Position] role.

Work History

Sales Manager

Company
01.2025 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.

Administrative Officer

Company
01.2025 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.

Education

High School Diploma -

University of Zambia
Lusaka, Zambia
05-2025

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Sales presentations

Timeline

Sales Manager

Company
01.2025 - Current

Administrative Officer

Company
01.2025 - Current

High School Diploma -

University of Zambia
Chilufya Njovu