Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Additional Information
Timeline
Generic

Chimuka Ngandalo

Zambezi

Summary

Adept at healthcare administration and fostering teamwork, I significantly enhanced clinic efficiency and reduced communicable diseases in the community by over 30% during my tenure at GRZ. My expertise in quality improvement and staff training has consistently elevated patient care standards and operational excellence.

Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements.

Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence.

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients.

Plan and implement strategies for developing improved health care management.

Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

District Health Director

GRZ
03.2022 - 07.2024
  • Prescribed and administered medication, therapy and treatment to prevent and treat illness, injury and disease.
  • Ordered x-rays, ultrasounds and laboratory tests.
  • Advised patients about diet and hygiene to prevent disease.
  • Enhanced clinic efficiency by participating in regular team meetings to discuss operational improvements or address any challenges faced within the practice setting.
  • Established a referral network within the local community, collaborating with specialists in various fields for improved patient outcomes.
  • Worked in coordination and supervision of all primary health care systems in the district.

Worked in coordination with other government line ministry in the district including partners in the provision of universal health coverage.

  • Championed diversity and inclusion initiatives within the workplace, creating a more supportive environment for employees from various backgrounds.
  • Ensured the delivery of high-quality healthcare services by establishing rigorous performance standards.
  • Collaborated with government agencies, ensuring compliance with all regulations and adherence to best practices in public health management.
  • Reduced instances of communicable diseases within the community through proactive prevention efforts and education campaigns.
  • Led a multidisciplinary team to achieve departmental goals and improve overall performance.
  • Evaluated the efficacy of existing health interventions, making data-driven adjustments as needed to ensure maximum impact on community wellbeing.
  • Managed budgets and financial resources responsibly, resulting in consistent cost savings while maintaining high levels of care quality.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Medical Officer In-charge

GRZ
03.2021 - 03.2022
  • Monitored patient progress and adjusted treatments accordingly.
  • Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
  • Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
  • Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
  • Worked in supervision and management of the first level hospital
  • Supervision and monitoring of clinical officers, and other medical practitioners

Jounior Resident Medical Officer

GRZ
09.2018 - 02.2021
  • Educated patients about procedures, conditions and medications.
  • Maintained medical records accurately, ensuring proper documentation for future reference and continuity of care.
  • Collected information about patient histories, current conditions and vital statistics to make accurate determinations about conditions.
  • Provided routine and emergency medical care to patients.
  • Enhanced patient satisfaction with efficient and empathetic communication during consultations.
  • Improved patient outcomes by providing accurate diagnoses and developing comprehensive treatment plans.
  • Developed trusting relationships with patients by listening attentively to their concerns and addressing them promptly.
  • Assisted in surgical procedures, demonstrating competence in sterile techniques and wound management practices.
  • Conducted thorough physical examinations to identify underlying health issues or concerns that may require further investigation.
  • Provided on-call support for urgent situations, addressing emergencies promptly and skillfully.

Education

Masters In Public Health (MPH) - Public Health

Texila American University
Lusaka, Zambia

Bachelor Degree In Surgery And Medicine ( MBcHB) - General Medicine

Lusaka Apex Medical University
LUSAKA, Zambia
11.2018

Bachelor Degree In Human Biology - Medicine (Pre-Medicine)

UNIVERSITY OF ZAMBIA
LUSAKA APEX MEDICAL UNIVERSITY
04.2014

Skills

  • Health Promotion
  • Quality Improvement
  • Healthcare administration
  • Public Health
  • Staff Training and Development
  • Patient Safety
  • Emergency Preparedness
  • Clinical Supervision
  • Human Resources Management
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Decision-Making
  • Employee Supervision
  • Team building
  • Problem Identification
  • Quality Control
  • Basic Life Support for Health Care Providers (BLS)
  • Budget Planning
  • Facility Inspections

Affiliations

  • Zambia medical association
  • Medical council of Zambia

Certification

Medical practitioner

Additional Information

• Hobbies: watching soccer, listening to music, love adventures

• Christian faith (Adventist)

Timeline

District Health Director

GRZ
03.2022 - 07.2024

Medical Officer In-charge

GRZ
03.2021 - 03.2022

Jounior Resident Medical Officer

GRZ
09.2018 - 02.2021

Masters In Public Health (MPH) - Public Health

Texila American University

Bachelor Degree In Surgery And Medicine ( MBcHB) - General Medicine

Lusaka Apex Medical University

Bachelor Degree In Human Biology - Medicine (Pre-Medicine)

UNIVERSITY OF ZAMBIA
Chimuka Ngandalo