CHIONI LISA SAKALA
Lusaka,Zambia
Summary
Detail-oriented administrative coordinator with a track record in managing logistics operations and facilitating cross-departmental communication. Proficient in training staff and ensuring compliance through accurate record maintenance, contributing to operational efficiency and team collaboration.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
4PL Africa Logistics.com
LUSAKA, ZAMBIA
03.2025 - Current
- Managed daily administrative operations for logistics services and supply chain solutions.
- Managed scheduling and resource allocation for logistics projects to ensure timely execution.
- Facilitated interdepartmental communication to optimize workflow and enhance collaboration.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Directed and oversaw office personnel activities.
- Trained new staff on company policies, procedures, and operational systems.
- Supported onboarding processes for new employees with necessary documentation.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Maintained accurate records of shipments, inventory, and documentation for compliance.
- Drafted written correspondence, including letters, memos, and reports, to support management objectives.
- Developed and maintained filing systems for easy document retrieval.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Pitched in to help with office tasks during busy periods and staff absences.
- Facilitated smooth logistics by preparing corridor orders for drivers and staff during travel. for drivers and staff during trips.
- Managed the company's proof of deliveries.
- Uploaded trip proof of deliveries on Blupath for invoicing purposes.
- Made fleet payments for all the company trucks and vehicles.
- Recorded all truck and company vehicles' fuel draws.
Document Specialist
HomePro Enterprise Zambia Limited
01.2021 - 01.2022
- Conducted detailed document audits to verify information accuracy and uphold rigorous record-keeping standards.
- Maintained and updated records and files by creating accurate data entry logs, ensuring data integrity and accessibility.
- Entering and updating data accurately and efficiently into spreadsheets or other digital formats, this includes verifying and reviewing data for errors and discrepancies.
- Applied system tools to address variances in inventory counts and manage damaged goods.
- Facilitated international shipping by issuing necessary customs documents for various regions.
- Managed financial transactions for loading and unloading operations, ensuring precise compensation and compliance with protocols.
- Inspecting returned goods, reviewing the previous loading footage to approve the return and inbounding the goods correctly into their right areas.
Sales Person
HomePro Enterprise Zambia Limited
01.2021 - 01.2022
- Facilitated unique product sales, improving customer engagement and satisfaction.
- Processed financial applications, ensuring accurate local receipts for customer transactions.
- Managed goods accountability through monthly stock takes, updating stock list post-sales.
Transport and Logistics Dispatcher
HomePro Enterprise Zambia Limited
01.2021 - 01.2022
- Scheduled and routed deliveries, pickups, and shipments per customer requirements and deadlines, collaborating with drivers, carriers, and warehouse personnel to optimize efficiency.
- Assigning drivers and carriers to specific deliveries and ensuring that they have all the necessary information and resources to make deliveries. Communicating with drivers and carriers via phone, email or other communication channels.
- Monitoring deliveries, pickups and shipments to ensure that they are on schedule and identify any potential delays or issues. This involves using tracking systems and other tools to monitor the movement of goods and materials.
- Delivered customer service by addressing inquiries and resolving issues related to deliveries and shipments, ensuring alignment with customer requirements and expectations.
- Facilitated discussions with warehouse staff to ensure timely order processing. on whether orders have been submitted to T.M.S. for the transport departments to review.
- Documented essential details in T.M.S. system, enhancing operational efficiency..
Survey Representative
Premier Telecoms Zambia
11.2019 - 04.2020
- Conducted surveys through in-person, phone, and online interviews, utilizing survey software and adhering to established data collection protocols to ensure reliability.
- Designed surveys that effectively gathered data aligned with research objectives by selecting appropriate questions and formats, ensuring clarity and accessibility.
- Collaborated with team members, managers, and stakeholders to facilitate smooth execution of survey projects, promptly addressing any issues that arose.
Education
Diploma - International Logistics And Transport
Zambia Institute Of Management
Lusaka01-2022
Certificate - International Logistics And Transport
National Institute of Public Administration
Lusaka01-2021
Computer Certificate -
National Institute Of Public Administration
Lusaka01-2020
Grade 12 -
JM Academy School
Lusaka01-2012
Grade 9 -
JM Academy School
Lusaka01-2009
Skills
- Logistics management
- Logistics Coordination
- Inventory Control
- Data Management
- Excel spreadsheets
- File management
- Word processing
- PowerPoint presentations
- Blupath
Languages
- English, Fluent
- Nyanja, Good
Personal Information
- Date of Birth: 12/15/94
- Gender: Female
- Nationality: Zambian
- Marital Status: Single
- Religion: Christian
Accomplishments
- Warehouse staff of the year 2024 HomePro Enterprise Zambia Limited(Sunbest)
References
- James Chibesa Survey Supervisor
Premier Telecoms Zambia
+260972304028
Jameschibesa309@gmail.com
- Namakau Simunji Transport and Logistics Manager
Home Pro Enterprises Zambia Limited
+260967626273
Namakausimunji29@gmail.com
- Mercy Miti Document Specialist Supervisor
Home pro Enterprises Zambia Limited
+260 978260503
mitimercy2@gmail.com
Timeline
Administrative Coordinator
4PL Africa Logistics.com
03.2025 - Current
Document Specialist
HomePro Enterprise Zambia Limited
01.2021 - 01.2022
Sales Person
HomePro Enterprise Zambia Limited
01.2021 - 01.2022
Transport and Logistics Dispatcher
HomePro Enterprise Zambia Limited
01.2021 - 01.2022
Survey Representative
Premier Telecoms Zambia
11.2019 - 04.2020
Diploma - International Logistics And Transport
Zambia Institute Of Management
Certificate - International Logistics And Transport
National Institute of Public Administration
Computer Certificate -
National Institute Of Public Administration
Grade 12 -
JM Academy School
Grade 9 -
JM Academy School