Dynamic leader with a proven track record at ZSIC General Insurance Ltd, adept in collaborative team management and data-driven decision making. Spearheaded initiatives at Grayville Apartments and Plantastic Events, significantly enhancing customer satisfaction and expanding business operations. Expertise in financial accuracy and strategic partnerships, driving long-term growth and operational excellence.
Established an events planning business and through exceptional client relationship management was able to expand the business into owning an outdoor events garden . Our workforce has expanded over the years from 1 employee to 9 permanent employees and 4 temporal employees.
Established strong partnerships with a wide range of product manufactures within and outside Zambia in order to achieve long term business growth.
Developed strong and trustworthy relationships with business associates and clients by maintaining product quality standards.
Negotiated favorable contract terms with suppliers to maintain competitive pricing.