Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

Chipego Mulongo

Lusaka

Summary

Personable information technology officer with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and data sentry. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Office Assistant

Njachi Resource's
12.2018 - 01.2020
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Shop Assistant

Hybrid Five Autoparts
01.2018 - 10.2018
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined store operations with effective inventory management and restocking practices.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.

Education

High School Grade 12 Certificate -

The Kamwala Secondary School
Lusaka

Bachelor's Of Information Technology -

Zambia University College of Technology
Ndola

Skills

  • Administrative Support
  • Clerical Support
  • Good Communication
  • Customer service
  • Data analysis

Languages

English
Bilingual or Proficient (C2)
Bemba
Upper intermediate (B2)
Nyanja
Advanced (C1)

Timeline

Office Assistant

Njachi Resource's
12.2018 - 01.2020

Shop Assistant

Hybrid Five Autoparts
01.2018 - 10.2018

High School Grade 12 Certificate -

The Kamwala Secondary School

Bachelor's Of Information Technology -

Zambia University College of Technology
Chipego Mulongo