Chipo Cecil Chilukwa
Lusaka
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude towards work. Willingness to take on added responsibilities to meet team goals and is passionate about driving change in the work setting..
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerk/Credit Analyst
Indo Zambia Bank
01.2019 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Successfully managed all loan portfolios assigned to me ensuring completeness of information and documentation as well as ensuring high credit quality.
- engaged in other banking operational roles such as processing of telegraphic transfers, DDACCs and RTGS.
- Cash handling i.e processing of customer deposits and withdraw requests.
Customer Executive
Varun Beverages Limited
12.2018 - 12.2018
- Fieldwork; Ensuring agents within allocated work areas are fully stocked and invoicing of orders
Intern
First Capital Bank
01.2017 - 08.2017
- Mainly Educational; Introduction to Banking operations
- KYC compliance exercises verifying documentation on account mandate files.
- Compiled data as assigned, updated spreadsheets, and produced timely reports.
Accounts Assistant
The Post Newspapers
01.2013 - 04.2014
- Daily Pagination i.e Verifying Invoices for adverts appearing in Newspapers to ensure correct placement of adverts, invoice payment verification, and reporting of the same and any irregularities to the finance manager and advertising manager
- Processing all payments as advised by the Chief accountant as well as filing all receipts, invoices, and payment vouchers
- Cashier responsible for receipting of cash and cheque payments
- Reconciling of general ledger accounts.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Education
Certified Credit Professional - Bank Credit
Zambia Institute of Banking And Financial Services
LUSAKA03.2023
Master's degree in Business Administration- Finance -
University of Lusaka
10.2022
Bachelor's degree in Business Administration -
Copperbelt University
11.2018
GCE Grade 12 Certificate -
Kabulonga Boys High School
12.2012
Skills
- Credit Analysis
- Financial Analysis
- Fluent communication in English with good writing skills
- Computer proficiency
- Excellent team player
- Good Social and leadership skills
- Administrative Support
Personal Information
- Religion: Christianity
- Date of Birth: 10/30/95
- Gender: Male
- Marital Status: Single
- NRC Number: 324788/10/1
Accomplishments
- Zambia Institute of Banking and Financial Services: Best Graduating Student: Certified Credit Professional, (2022)
- University Of Lusaka: Best Graduating Student| Masters in Business Administration -Finance, (2022)
- Indo Zambia Bank: Most Hardworking employee ( 2020)
Other Duties
- Part of the core team assigned to develop Agency Banking system
- Part of the core team assigned to develop a new bank credit workflow system
- Resolution of Audit Queries
- Field work for customer acquisition and /or resolving of customer-related issues
References
- Mr. Tresford Tandeo, Senior Branch Manager, Indo Zambia Bank, +260 977 861411, Tandeot@izb.co.zm
- Mrs Chikaba Linda Habasonda, Manager-Credit, Indo Zambia Bank, +260977975573, kundal@izb.co.zm
- Mr. Beston Hangoma, Human Resource and Administration officer, First Capital Bank, +260 978 242877/963 347399, Beston.Hangoma@firstcapitalbank.co.zm
- Ms. Nancy Kachumi, Finance Manager, Champ Health, +260 977 373798, nkachumi@hotmail.com
Hobbies and Interests
- Fitness Related
- Reading
- Travelling
- Swimming
Certification
- Certificate of Completion- Digital Marketing short course -University of Lusaka April 2023
- Certificate of Attendance- Presentation Skills & Public Speaking MasterClass- Vision Champions- 2023
- Best Graduating Student-Certified Credit Professional-Zambia Institute of Banking and Financial services- 2022
- Best Graduating Student-Masters Degree in Business Administration(Finance)- University of Lusaka-2022
- Most Hardworking Employee- Zambia Federation of Employees-2019
- Certificate of Competence-Monitoring and Evaluation-University of Zambia Business and Economics Association-2018
Languages
English, Nyanja, Bemba
Native language
Timeline
Clerk/Credit Analyst
Indo Zambia Bank
01.2019 - Current
Customer Executive
Varun Beverages Limited
12.2018 - 12.2018
Intern
First Capital Bank
01.2017 - 08.2017
Accounts Assistant
The Post Newspapers
01.2013 - 04.2014
Certified Credit Professional - Bank Credit
Zambia Institute of Banking And Financial Services
Master's degree in Business Administration- Finance -
University of Lusaka
Bachelor's degree in Business Administration -
Copperbelt University
GCE Grade 12 Certificate -
Kabulonga Boys High School
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