Chisala Audrey Chiundaponde

• Prepared standard operating procedures.
• Served as key corporate representative in Zambia , liaising with various parties in support of operational excellence.
• Marketing the College to potential students

• Helped students review and understand previous lessons to make connection with new lesson.
• Assisted students in finding useful study methods to enhance academic performance.

• Compiled and submitted monthly and yearly reports.
• Traveled throughout assigned territory to call on regular and prospective clients to grow and maintain relationships.
• Solicited new consumer banking relationships while retaining and expanding current accounts.
• Listened to customer needs to identify and recommend best products and services.

• Offered training and support to keep team members motivated and working toward objectives.
• Delegated daily tasks to team members to optimize group productivity.
• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
• Created and distributed monthly, quarterly and annual reports to management regarding performance.

• Made outbound sales calls to contact prospective leads, using effective communication skills.
• Secured long-term accounts and managed sales presentations by providing recommendations to promote product benefits.
• Maintained database of customer and sales information.
• Grew customer base by more than a hundred accounts in my first two months of joining the bank.

Professional Training