Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Proof Reading and EditingSales PersonWork Type
Part TimeContract WorkLocation Preference
RemoteLocation: Lusaka, ZM
Open to relocation: Yes
Open To Work
Chisenga Bwalya
Lusaka
Work Preference
Summary
Dynamic professional with a proven track record at Prudential Insurance Company, excelling in customer service and relationship building. Adept at proofreading and editing, I leverage strong communication skills to enhance client loyalty and drive sales growth. Recognized for adaptability and a positive attitude, consistently exceeding targets through effective teamwork and problem-solving.
Overview
6
6
years of professional experience
Work History
Proof Reading and Editing
Self Employed
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Person
Prudential Insurance Company
05.2019 - 01.2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met existing customers to review current services and expand sales opportunities.
Education
Bsc Physiotherapy
Levy Mwanawasa Medical University
LusakaHigh School Diploma -
Eastern Girls Technical Secondary School
ChipataSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
- Organization and time management
- Transcript proofreading
- Writing, editing, and proofreading
- Proofreading and Fact-checking
- Advanced editing and proofreading
- Proofreading
- Expert proofreading
- Proofreading and quality control
- Proofreading & editing
- Typing skills
- Typing speed
- Typing and written communication
Languages
English
Upper intermediate (B2)
Chewa
Intermediate (B1)
Bemba
Elementary (A2)
Timeline
Proof Reading and Editing
Self Employed
08.2024 - Current
Sales Person
Prudential Insurance Company
05.2019 - 01.2020
Bsc Physiotherapy
Levy Mwanawasa Medical University
High School Diploma -
Eastern Girls Technical Secondary School