Chishiba Mutanuka

• Coach managers on effective employee relations strategies to address workplace conflicts proactively.
• Manage complex employee relations issues to promote a healthy workplace culture.
• Conduct employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
• Identify HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
• Undertakes effectively implementation of Competence-Based Training programmes in order to facilitate skill acquisition.
• Undertakes effectively the provision of support for performance appraisal process in order to determine the extent to which targets have been achieved.
• Undertakes effectively monitoring and evaluation of training in order to ascertain value for money/ROI.
• Undertakes effectively the development of Training Plans in order to guide training implementation.
• Undertakes effectively the recruitment and selection of staff in order to ensure optimal staffing levels.
• Undertakes effectively the placement and onboarding of staff in order to ensure settle staff in their roles.
• Undertakes effectively the management of employee separation in order to ensure compliance with company policy and Labour Laws.
• Undertakes effectively implementation of the Code of Conduct in order to ensure compliance.
• Undertakes effectively the provision of industrial relations services in order to ensure industrial harmony.
• Undertakes effectively handling of grievances in order to ensure resolution in compliance with company policy.
• Undertakes effectively the management of employee welfare and wellness schemes in order to enhance staff morale.
• Undertakes effectively collection of raw payroll data from sections in order to facilitate payroll inputs.
• Undertakes effectively the administration of leave in order to manage leave liabilities and adherence to annual leave plan.
• Undertakes periodically investigation of causes of payroll queries in order to facilitate resolution of queries.
• Compiling and making of the Risk Register.
• Use of the SAGE 300 People(HR and Payroll).

• Facilitating the recruitment and selection of competent staff and preparing the relevant documentation.
• Onboarding, inducting new employees and explaining job descriptions.
• Develop and implement the human resources policies and procedures.
• Administer, coordinate and maintain the performance

management system.

• Develop the staff learning and development plan, coordinate and implement staff learning and development programs to ensure compliance with identified or emerging needs.
• Budget for the personal emoluments.
• Support the recruitment and selection process by sourcing top talent, conducting interviews and conducting onboarding process.
• Develop, recommend, implement and maintain reward systems that enable the attraction and retention of the best talent.
• Develop and implement HR strategies aligned with the

organizational vision, goals and objectives.

• Handle employee grievances, investigations, and disciplinary actions in a fair and consistent manner.
• Drive employee engagement initiatives and promote a positive work culture through various activities and programs.
• Prepare reports and analyze HR metrics to identify trends and make recommendations for continuous improvement.
• Maintain accurate employee records, including personnel files,time and attendance and leave management.
• Ensure compliance with the labor laws.
• Overseeing the end-to-end recruitment process, including job postings, resume screening, interviewing and onboarding new employees.
• Promote and implement health and safety programme at the work of place.
• Payroll management.
• sensitize employees on health insurance (NHIMA).
• Coordinating the effective cleaning of the environment in order to ensure proper hygiene.
• Ensuring the effective utilization of transport (Fleet

management), and office equipment (office management) in

order to facilitate the objectives of the organization.

• kept confidentiality of information pertaining to employee's files(personal files).
• Calculated employees 'number of leave days accumulated.
• Produced high-quality communications for internal and external use.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Routed business correspondence, documents and messages to correct departments and staff members.