Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Chiteke Kapepula

Lusaka

Summary

Strategic professional in financial management, known for high productivity and efficient task completion. Skilled in budgeting, quantity accounting management, and financial reporting, ensuring accuracy and compliance. Strong in communication, problem-solving, and leadership, excelling in collaborative environments to achieve organizational goals.

Overview

12
12
years of professional experience

Work History

Head Credit Controller

Palmridge Properties LTD
Lusaka
05.2021 - Current
  • Management and coordination of the 4 regions (Lusaka, Ndola, Kitwe and Livingstone) in the recovery of any unpaid revenue owed to the organization from either commercial collections or individual collections
  • Maintaining older relationships through quick service delivery and communicating of recent to old invoices owed to the organization
  • Management of Bank statements relating to clients and other organizations
  • Overseeing 321 Postpaid Client accounts and 85 Direct Debit Accounts for the Lusaka Region
  • Ensuring the creation and dispensation of Payment Schedules, Payment Statements and Payment Dismissal Letters
  • Vetting of potential clients ensuring they meet the required conditions with which would allow them to purchase land with the firm.

Credit Controller

Airlink BroadBand LTD
Lusaka
04.2019 - 02.2021
  • Management and responsible for recovering of any unpaid money that is owed to the organization from either commercial collections or individual collections
  • Maintaining older relationships through quick service delivery and communicating of recent to old invoices owed to the organization
  • Management of Bank statements relating to clients and other organizations
  • Managing 68 Postpaid Client accounts and 35 Direct Debit Accounts
  • Ensuring relevant information is obtained from the dispatched support team to enable improved service delivered to clients
  • Vetting of potential clients ensuring they meet the required conditions with which would allow them access to the service provided.

Credit Controller

Africonnect LTD Billing Center Office
Lusaka
01.2016 - 04.2019
  • Management and responsible for recovering of any unpaid money that is owed to the organization from either commercial collections or individual collections
  • Maintaining older relationships through quick service delivery and communicating of recent to old invoices owed to the organization
  • Management of Bank statements relating to clients and other organizations
  • Managing 468 Postpaid Client accounts and 85 Direct Debit Accounts
  • Ensuring relevant information is obtained from the dispatched support team to enable improved service delivered to clients
  • Vetting of potential clients ensuring they meet the required conditions with which would allow them accordance to the service.

Assistant Credit Controller

MTN Billing Center Office
Lusaka
03.2015 - 10.2015
  • Contacting and interacting with clients on behalf of organizational staff members
  • As well as educating them on various functions of products acquired
  • Making appointments with perspective clients as well as maintaining older relationships through quick service delivery
  • Storing previous sales transactions from other controllers to make easier reference for operational purposes
  • Management of Bank statements relating to clients and other organizations
  • Managing 383 Postpaid Client accounts and several other individual accounts
  • Ensuring relevant information is obtained from the dispatched support team to enable improved service delivered to clients.

Data Entry Agent

MTN Mobile Money Back Office
Lusaka
11.2013 - 03.2015
  • Matching soft electronic and hard data submitted by agents for sim registration
  • Scanning and saving said information obtained on the organizations’ data base
  • Ensuring all forms uploaded are valid with accompanying authentic ID’s attached
  • Verifying numbers and sorting registered clients from the non-registered
  • Updating the organizations database in order to enable organizational functions such as market segmentations.

Education

High School Diploma -

Rhodes Park Secondary School
Lusaka, Zambia
11.2008

IMIS Foundation Diploma -

Keys Technical
Lusaka, Zambia
02.2010

A Levels - Finance

University of Zambia
Lusaka, Zambia
12.2012

Bachelor of Science - Economics And Finance

University of Lusaka
Lusaka, Zambia

Skills

  • CRM Software
  • Financial analysis
  • Bank reconciliation
  • Collections Experience
  • Operational efficiency
  • Data Analysis
  • Strategic planning
  • Budget compliance
  • Account management specialist
  • Cost accounting
  • Financial reporting and analysis
  • Financial policy development
  • Proficient in Sage Pastel, Sage 300, Sage Evolution
  • Economic analysis
  • MS Excel expert
  • Variance analysis
  • Financial modeling

Personal Information

Date of Birth: 15th August 1990

Religion: Christianity

Languages: English, Bemba, Nyanja

References

Lucy Muchemwa

Credit Control Manager

inq. Digital Zambia Limited

Contact: +260 971583969

Daniel Mutale

Chief Executive of Finance

inq. Digital Zambia Limited

Contact: +260 978981352

Timeline

Head Credit Controller

Palmridge Properties LTD
05.2021 - Current

Credit Controller

Airlink BroadBand LTD
04.2019 - 02.2021

Credit Controller

Africonnect LTD Billing Center Office
01.2016 - 04.2019

Assistant Credit Controller

MTN Billing Center Office
03.2015 - 10.2015

Data Entry Agent

MTN Mobile Money Back Office
11.2013 - 03.2015

High School Diploma -

Rhodes Park Secondary School

IMIS Foundation Diploma -

Keys Technical

A Levels - Finance

University of Zambia

Bachelor of Science - Economics And Finance

University of Lusaka
Chiteke Kapepula