CHIWALA CHOONGO CLETUS
Lusaka
Summary
A highly disciplined, dependable and results-oriented retired Assistant Commissioner of Police with over 35 years of distinguished service in the Zambia Police Service, complemented by experience supporting United Nations peacekeeping operations. I possess extensive experience in professional driving, fleet management, VIP transportation, logistics coordination, protocol services, security operations and vehicle administration. Throughout my career, I have safely transported senior government officials and dignitaries, managed transport operations, supervised drivers and vehicle fleets, coordinated vehicle maintenance, and ensured compliance with road safety regulations. My experience working alongside United Nations personnel strengthened my ability to work effectively in multicultural environments while maintaining the highest standards of professionalism, confidentiality, integrity and customer service. I am committed to providing safe, reliable and efficient transportation services in support of organizational objectives and humanitarian programmes.
Overview
36
36
years of professional experience
Work History
Assistant Commissioner of Police (Retired)
Zambia Police Service
06.1988 - 11.2024
- Over 35 years of progressive service in transport management, intelligence, administration, investigations and security operations.
Police Officer / Team Member
United Nations Peacekeeping Operations
- Worked as part of a multinational United Nations peacekeeping team
- Supported peacekeeping and humanitarian operations in accordance with United Nations standards
- Assisted in maintaining security within internally displaced persons (IDP) camps
- Conducted community consultations and dialogue with local leaders
- Trained community policing volunteers in community policing principles
- Supported programmes addressing Sexual and Gender-Based Violence (SGBV)
- Monitored security situations and reported incidents affecting peace and stability
- Worked effectively with personnel from different nationalities and cultural backgrounds
- Maintained high standards of professionalism, discipline and confidentiality
Senior Security and Police Intelligence Officer
Zambia Police Service
- Advised senior management on security matters
- Led departmental administration
- Supervised officers and monitored operational performance
- Verified intelligence before submission to senior authorities
- Provided VIP security and transportation support to the Head of State within Zambia and abroad
- Coordinated official travel and movement of senior government officials
Divisional Motor Transport Officer
Zambia Police Service
- Managed the divisional transport fleet
- Supervised drivers and transport personnel
- Coordinated vehicle servicing and repairs
- Conducted vehicle inspections
- Maintained transport records and vehicle inventories
- Monitored fuel usage and vehicle mileage
- Prepared transport reports
- Ensured vehicles remained roadworthy and compliant with safety standards
Motor Transport Officer
Zambia Police Service
- Managed daily transport operations
- Scheduled preventive maintenance and servicing
- Coordinated vehicle repairs
- Ensured vehicle cleanliness and roadworthiness
- Conducted inspections of tyres, brakes, engine oil, coolant and safety equipment
- Managed vehicle documentation and inventories
Divisional Police Intelligence Officer
Zambia Police Service
- Supervised intelligence officers across the province
- Advised the Provincial Commissioner of Police on security matters
- Monitored border security activities
- Conducted intelligence gathering and analysis
- Monitored political, traditional and public security events
Deputy Divisional Police Intelligence Officer
Zambia Police Service
- Planned intelligence operations
- Coordinated surveillance activities
- Advised divisional leadership on operational matters
- Supervised intelligence officers
Divisional Operations Officer (Intelligence)
Zambia Police Service
- Coordinated intelligence operations
- Supervised intelligence personnel
- Analysed crime trends
- Prepared intelligence reports
- Supported crime prevention initiatives
Intelligence Officer
Zambia Police Service
- Conducted investigations
- Gathered intelligence for crime prevention
- Supervised junior investigators
- Presented evidence before the courts
Assistant Crime Investigations Officer
Zambia Police Service
- Investigated criminal offences
- Collected evidence
- Conducted interviews
- Supported criminal prosecutions
Duty Officer
Zambia Police Service
- Managed front office operations
- Recorded incidents in occurrence books
- Managed crime scenes
- Coordinated prisoner escorts
- Supported community policing
- Protected strategic infrastructure
Education
Bachelor of Arts - Development Studies
Zambian Open University
Junior Officers Promotion Course -
Kamfinsa Police College
General Agriculture Certificate -
Kalulushi Farm College
Grade 10–12 -
Chongwe Boys Secondary School
Grade 8–9 -
Chongwe Boys Secondary School
Grade 1–7 -
Palabana Primary School
Skills
- Safe and defensive driving
- VIP and official transport
- Fleet management
- Vehicle inspection and maintenance
- Vehicle logbook administration
- Transport and logistics coordination
- Customer service
- Protocol services
- Road safety compliance
- First aid
- Confidentiality and integrity
- Teamwork
- Time management
- Emergency response
- Excellent knowledge of Lusaka and the national road network
- Excellent interpersonal and communication skills
- Strong organisational and administrative abilities
- Extensive experience transporting senior government officials
- Fleet and transport management
- Basic vehicle maintenance and inspection
- Ability to work under pressure and in emergency situations
- High ethical standards and integrity
- Computer literate
Training
- Integrity and Reputation Management
- Planning and Organising
- Customer Service
- Basic Security in the Field
- Advanced Security in the Field
- Teamwork and Development
- Motivation Workshop
- Election Monitoring
- Criminal Procedure and Evidence
- Police Administration
- Human Rights
- VIP Protection
- Weapons Handling
- Crowd Control
- First Aid
- Self Defence (Judo)
Personal Information
- Integrity and Reputation Management
- Planning and Organising
- Customer Service
- Basic Security in the Field
- Advanced Security in the Field
- Teamwork and Development
- Motivation Workshop
- Election Monitoring
- Criminal Procedure and Evidence
- Police Administration
- Human Rights
- VIP Protection
- Weapons Handling
- Crowd Control
- First Aid
- Self Defence (Judo)
Languages
English
Beginner
A1
Timeline
Assistant Commissioner of Police (Retired)
Zambia Police Service
06.1988 - 11.2024
Police Officer / Team Member
United Nations Peacekeeping Operations
Senior Security and Police Intelligence Officer
Zambia Police Service
Divisional Motor Transport Officer
Zambia Police Service
Motor Transport Officer
Zambia Police Service
Divisional Police Intelligence Officer
Zambia Police Service
Deputy Divisional Police Intelligence Officer
Zambia Police Service
Divisional Operations Officer (Intelligence)
Zambia Police Service
Intelligence Officer
Zambia Police Service
Assistant Crime Investigations Officer
Zambia Police Service
Duty Officer
Zambia Police Service
Bachelor of Arts - Development Studies
Zambian Open University
Junior Officers Promotion Course -
Kamfinsa Police College
General Agriculture Certificate -
Kalulushi Farm College
Grade 10–12 -
Chongwe Boys Secondary School
Grade 8–9 -
Chongwe Boys Secondary School
Grade 1–7 -
Palabana Primary School