Christabel Choko Mulambo
Lusaka
Summary
Accomplished Systematic Finance Officer with a proven track record at CRIO, Zambia Institute of Architects, and Chainama Hills Golf Club, enhancing financial processes and implementing robust internal controls. Skilled in account and bank reconciliation, and payroll processing, coupled with exceptional team-building leadership. Increased efficiency by streamlining workflows, significantly improving reporting accuracy and operational efficiencies. Proficient in Sage 200 and QuickBooks, demonstrating critical thinking and a keen attention to detail.
Overview
14
14
years of professional experience
Work History
Finance Officer
CRIO
11.2023 - Current
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Streamlined financial processes for increased efficiency and accuracy in reporting.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Collaborated with procurements and programms team to define standards, policies and procedures to meet company revenue goals.
- Established strong relationships with key vendors, negotiating favorable terms to benefit the organization''s bottom line.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reduced financial risk by implementing robust internal controls and regular audits.
- Assisted executive leadership in making informed decisions by providing reliable financial forecasts based on rigorous analyses.
- Collaborated effectively with cross-functional teams to achieve shared financial goals and objectives.
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
- Assisted with recruiting, interviewing, and hiring new department employees.
- Implemented new accounting software system resulting in improved automation and streamlined workflows.
- Ensured compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Complied with established internal controls and policies.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Utilized financial software to prepare consolidated financial statements.
- Performed banking, business administration and financial tasks.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Verified compliance of financial policies and accounting procedures against donor regulations.
- Prepared quarterly and annual Statement of Financial Position, Income statement, cashflow forecast for management’s decision making.
- Conducted monthly bank and petty cash reconciliation in a timely manner and resolve any discrepancies.
- Reviewed petty cash receipts for accuracy and validity before requesting for reimbursement.
- Ensured that monthly transactions are reviewed and captured in the Pastel General Ledger accurately and on timely basis.ü Prepare quarterly and annual Statement of Financial Position, Income stamen, cashflow forecast for management’s decision making.
- Conducted monthly bank and petty cash reconciliation in a timely manner and resolve any discrepancies.
- Reviewed petty cash receipts for accuracy and validity before requesting for reimbursement.
- Ensured that monthly transactions are reviewed and captured in the Pastel General Ledger accurately and on time.
- Maintain/file all financial records in an easily retrievable manner.
- Maintain fixed asset register, Receivable and payable accounts. Update regularly and ensure that all the balances are correct.
- Prepared donor reports, and relevant data in prescribed formats.
- Reviewed and track expenses and proper documentation as per company’s procedures and donor requirements for record keeping.
- Ensured that all Petty cash, staff advances are used within the stipulated company policy and any unused funds are reconciled and banked back on time.
- Prepare project variance reports to show budget against actual and provide management with budget narratives in a timely manner.
Accounts and Administration Officer
Zambia Institute of Architect
06.2018 - 11.2023
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Created, prepared, and delivered reports to various departments.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Processed purchase orders, service contracts and financial reports.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Managed team petty cash, purchase orders and account transactions.
- Facilitated effective communication between stakeholders such as bank and auditors by acting as a liaison between management teams on critical projects or initiatives.
- Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Maintained personnel records and updated internal databases to support document management.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Trained and supervised employees on office policies and procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Volunteered to help with special projects of varying degrees of complexity.
- Served as corporate liaison for finance and membership.
- Help the Treasurer to coordinate and prepare the budget.
- Develop and recommending financial plans in line with organisation’s strategic plan.
- Coordinate and produce year end schedules for external audits purposes.
- Implement all recommendations from the Audit report.
- Prepare Treasurer’s report for the Annual General Meeting.
- Timely preparation of monthly and quarterly management reports.
- Ensure compliance with Napsa, ZRA NHIMA, Workers Compensation and other bodies.
- Maintaining of financial records - Receivable, payables and asset register.
- Process monthly payroll.
- Pay and carry out reconciliation of Council Members trip advances.
- Liaison with external auditors during and after the audits.
- Supervise part time and full-time employees under my department
Accountant
EMIR OIL
03.2016 - 10.2017
- Maintaining receivable, payables and asset register.
- Timely preparation of monthly payroll and effective, efficient inventory reconciliation.
- Timely preparation of monthly and quarterly management reports.
- Conduct banking transactions and bank reconciliation monthly.
- Ensuring compliance with Napsa, ZRA (VAT, WHT & Income) and other regulatory bodies.
Regional Administrator
ILISO Engineering Consultant
07.2015 - 02.2016
- Managed budgets for multiple projects, ensuring financial accountability and adherence to guidelines.
- Processing of revenues and expenditures in Infrastructure and Transport projects.
- Timely processing of financial transactions for internal purposes.
- Preparation and analysis of management reports for decision making.
- Maintenance of the age analysis for payables and receivables monthly.
- Preparation of monthly bank reconciliation.
- Reconciliation of site engineer’s trips and advances.
- Effective maintenance of receivables, payables and fixed asset accounts.
- Ensured compliance with company policies, industry regulations, and legal requirements.
Club Manager
Chainama Hills Golf Club
11.2010 - 07.2015
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Increased staff performance and engagement via motivational leadership.
- Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.
- Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement opportunities.
- Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
- Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
- Maintained accurate records, reporting systems, and financial documentation to ensure transparency and smooth business operations.
- Scheduled staff shifts to meet business demands and coordinate adequate coverage.
- Resolved conflicts between members or staff in a timely manner using diplomacy skills.
- Ensured compliance with all relevant regulations and maintained a safe environment for both staff and members alike.
- Planned, organized, and coordinated special events and celebrations.
- Conducted regular evaluations of staff to drive quality service and customer satisfaction.
- Managed budgets effectively to ensure financial stability while maintaining high-quality offerings for club members.
- Negotiated contracts with vendors, suppliers and entertainment providers to achieve favorable terms.
- Optimized member satisfaction by conducting regular surveys and incorporating feedback into policy updates.
- Monitored cash flow and accounting operations to support accurate record-keeping.
- Prepared monthly reports and budgets to track revenue and expenses.
- Coordinated successful charity events in partnership with local organizations to increase the club''s community presence.
- Coordinated with local authorities to verify club compliance with all relevant laws and regulations.
- Maintained an up-to-date knowledge of trends and developments in hospitality industry to improve service.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Monitored budget and expenditures, keeping facility within budget.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Ensuring grants from Ministry of Youth Sport and Child Development, Zambia Golf Union and The R&A St Andrews – Scotland are utilized according to the project plans.
- Ensure that the course is well maintained, and the bar is in smooth operation.
- Supervision of all direct employees.
- Production of year end schedules for external audit purposes.
- Prepare Treasurers report for the Annual General Meeting.
Education
No Degree - CIMA
Nanaska
Sri Lanka05.2025
No Degree - Chartered Accountancy (Zambia)
ZABTUC
Lusaka11.2021
MBA - Business Administration
University of Lusaka
Lusaka11.2019
No Degree - ZICA Professional
ZABTUC
05.2016
Grade 12 Certificate - Grade 12 Certificate - ECZ
Mukuba Secondary School
Kitwe, Zambia11.2008
Skills
- Account and Bank Reconciliation
- Internal controls development
- Payroll Processing
- Cost Control and Expense Tracking
- Financial Statements
- Fixed Asset, Payable and Receivable Management
- Tax Compliance and Debt management
- GAAP/IFRS
- Budget Planning and coordination
- Proactive and Focused
- Proficient in (Micro soft - word, excel, powerpoint, sage evolution, sage 200, pastel and quick books)
- Critical Thinking and Attention to Detail
- Team Building Leadership and Staff Management
Accomplishments
- Accounted for the phase one Grant from Bill & Melinda Gates Foundation which has led to a second funding issued - CRIO.
- Set up the pastel accounting for CRIO and processed the first set of accounts.
- Migrated accounts from excel into pastel for Zambia Institute of Architect and Chainama Hills Golf Club.
- Spearheaded the implementation of on-line banking for Zambia Institute of Architects.
- Teamwork - I am a part of the team that started women’s day at Zambia Institute of Architects (ZIA) - It was aimed at promoting more women in architecture and having recognition in the society. It gave birth to the launch of Women in Architecture.
- Teamwork – Collaborated with others in holding successful Annual General Meetings (AGM), Agriculture show exhibitions and first Built Environment Indaba in Zambia - ZIA
- Club Manager with 33 employees.
Affiliations
- Zambia Institute of Chartered Accountants - ZICA
- Chartered Institute of Management Accountants - CIMA
Playing Golf and Reading
Play golf twice a month to keep fit and network.
I love reading leadership books and accounting journals to stay current.
Timeline
Finance Officer
CRIO
11.2023 - Current
Accounts and Administration Officer
Zambia Institute of Architect
06.2018 - 11.2023
Accountant
EMIR OIL
03.2016 - 10.2017
Regional Administrator
ILISO Engineering Consultant
07.2015 - 02.2016
Club Manager
Chainama Hills Golf Club
11.2010 - 07.2015
No Degree - CIMA
Nanaska
No Degree - Chartered Accountancy (Zambia)
ZABTUC
MBA - Business Administration
University of Lusaka
No Degree - ZICA Professional
ZABTUC
Grade 12 Certificate - Grade 12 Certificate - ECZ
Mukuba Secondary School
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