Hi, I’m
Christabel Mulenga Chasaya
KITWE
Summary
Dedicated Automotive Technician 23+ years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills. Ensuring that all repairs and maintenance tasks adhere to safety standards and regulations. this includes following proper procedures and using appropriate tools and equipment.
Overview
24
years of professional experience
Work History
copperbelt universityKITWE
Auto Mechanic/Driver Technician
02.2015 - Current
Job overview
- Performed routine maintenance such as oil changes, tune-ups and brake repairs.
- Diagnosed mechanical issues using specialized tools and equipment.
- Repaired or replaced worn parts such as brakes, spark plugs and radiators.
- Inspected vehicles for damage and recorded findings in a computer system.
- Repaired or replaced faulty electrical wiring systems in automobiles.
- Conducted regular inspections of vehicles to ensure they were safe to drive.
- Replaced engine components including filters, belts, hoses and pumps.
- Inspected steering systems, suspension joints and wheel bearings for signs of wear.
- Checked tire pressure levels regularly during service visits to ensure proper inflation.
- Cleaned out fuel injection systems using special chemicals designed for the task.
- Maintained clean, safe and organized work area and reception room.
- Explained automotive problems and repairs to customers in clear, concise language.
- Kept detailed records of repairs, labor involved and parts used.
- Monitored shop equipment to maintain safe working condition.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
ndolo lime companyNdola
Automotive Technician
05.2001 - 02.2015
Job overview
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Performed drive ability tests on vehicles after repairs were completed.
- Communicated effectively with customers about repair progress and costs involved.
- Attended technical training courses when available to increase knowledge base.
- Operated a variety of shop equipment safely and efficiently.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Evaluated, repaired and aligned vehicle suspensions.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Adhered strictly to company policies concerning quality control standards.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Kept detailed records of repairs, labor involved and parts used.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Filed records with state as part of performing vehicle safety inspections.
- Monitored shop equipment to maintain safe working condition.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
toyota zambiaNdola
Automotive Mechanic
09.1999 - 04.2001
Job overview
- Performed scheduled maintenance services such as oil changes, lubrications and tune-ups.
- Repaired and replaced worn brake pads, wheel bearings, and other automotive parts.
- Replaced defective engines, suspension systems, transmissions, exhaust systems, radiators and related components.
- Inspected vehicles for necessary repairs or preventive maintenance needs.
- Adjusted carburetors to obtain specified engine performance.
- Rebuilt cylinder heads and performed valve jobs on engines.
- Installed timing belts and drive chains in automobiles according to specifications.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Followed safety procedures while working on cars to minimize risks of injury or accidents.
- Fabricated replacement parts when required using shop tools such as lathes or drill presses.
Education
Mulungushi UniversityKabwe
Bachelor of Arts from Law
12.2027
Northern Technical CollegeNdola
Some College (No Degree) from Advanced Certificate in Heavy Equipment Repair
Highimpact Institute of AcademyNdola
Some College (No Degree) from certificate in transport and logistics
Skills
- Hazardous Waste Management
- Replacing Parts
- Coolant Flushes
- Gasket Replacements
- System Repairs
- Engine Overhauls
- Troubleshooting and Diagnosis
- Component Replacement
- Service Scheduling
- Preventive Maintenance
- Vehicle Maintenance
- Service Documentation
- Estimating Work
- Vehicle Inspection
- Tire Mounting and Balancing
- Team Collaboration
- Troubleshooting and Diagnostics
- Brake Systems Knowledge
- Suspension Systems
- Engine Repair
- Suspension Systems Understanding
- Quality Assurance
- Valid Driver's License
- Diagnostic Assessment
- Heating and Air Conditioning
- Work Planning and Prioritization
- Customer Relationship Management (CRM)
- Changing Oil
- Installing Equipment
- Problem-Solving
- Customer Service
- Diagnostic Abilities
- Brake Systems
Affiliations
- psychosocial counseling
- trained in-house as a safety representative
- peer educator
- first aider
myself
- to secure a chaalenging position where i can utilize my skills, knowledge and experience to contribute to the growth and success of an organization while continuously enhancing my professional development
References
References available upon request.
Timeline
Auto Mechanic/Driver Technician
copperbelt university
02.2015 - Current
Automotive Technician
ndolo lime company
05.2001 - 02.2015
Automotive Mechanic
toyota zambia
09.1999 - 04.2001
Mulungushi University
Bachelor of Arts from Law
Northern Technical College
Some College (No Degree) from Advanced Certificate in Heavy Equipment Repair
Highimpact Institute of Academy
Some College (No Degree) from certificate in transport and logistics
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