Christopher Mtonga
Lusaka
Summary
As a resourceful Human Resources Manager, I offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills. Strategic Human Resources Manager recognized for high productivity and efficient task completion. Skilled in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to drive organizational success. Committed to fostering positive workplace culture and enhancing employee engagement.
Overview
1
1
year of professional experience
Work History
Human Resources Manager
Zed stores
Lusaka
01.2023 - 12.2023
- Coordinated training sessions to elevate employee skills and ensure compliance.
- Developed onboarding programs to enhance experiences for new hires.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Directed HR programs, policies and processes to improve operational efficiency.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
General Labor Worker/Supervisor
Marcopolo Tiles
Lusaka
01.2023 - 12.2023
- Operated basic machinery for assembling products efficiently.
- Followed safety procedures and protocols during all tasks.
- Inspected products for quality assurance before packaging.
- Cleaned up job sites after completion of projects.
- Loaded and unloaded materials onto and off of trucks.
- Assisted skilled workers in their duties.
- Assisted team members with maintaining orderly and clean workspaces.
Education
Some College (No Degree) - Human Resources Management
Kopaline University
Lusaka Main Campus.Some College (No Degree) - Sustainable Development Diplomacy
Institute of Public Policy & Diplomacy Research
Uganda/New YorkSome College (No Degree) - Peacebuilding & Conflic Resolution
Institute of Public Policy & Diplomacy Research
Uganda/New YorkSome College (No Degree) - Microsoft Excel Training
Unicaf University
Lusaka Associate of Science - Inequality analysis using excel:Disaggregated data
World Health Organization
United States Associate of Science - Cystic Echinococcosis
World Health Organization
United states Skills
- Employee training
- Microsoft Excel
- Conflict resolution
- Data analysis
- Recruitment management
- Policy development
- Communication skills
- Compensation structuring
- Employment law
- Risk management
- Training development
- HR leadership
- Employee relations
- Recruitment and hiring
- Employee onboarding
- HR analytics
- Talent management
- Orientation preparation
- Internal communications
- Staff management
- Recordkeeping
- Benefits and compensation management
Languages
English
First Language
English
Proficient (C2)
C2
Bemba
Upper Intermediate (B2)
B2
Nyanga
Upper Intermediate (B2)
B2
Accomplishments
- i have gotten honors by being invited to important government meetings, plus i'm a young diplomant
Affiliations
- on my spare time , i like playing chess , basketball and reading articles . i make sure i balance my work life and other stuff.
Timeline
Human Resources Manager
Zed stores
01.2023 - 12.2023
General Labor Worker/Supervisor
Marcopolo Tiles
01.2023 - 12.2023
Some College (No Degree) - Human Resources Management
Kopaline University
Some College (No Degree) - Sustainable Development Diplomacy
Institute of Public Policy & Diplomacy Research
Some College (No Degree) - Peacebuilding & Conflic Resolution
Institute of Public Policy & Diplomacy Research
Some College (No Degree) - Microsoft Excel Training
Unicaf University
Associate of Science - Inequality analysis using excel:Disaggregated data
World Health Organization
Associate of Science - Cystic Echinococcosis
World Health Organization
Similar Profiles
ABDUALLAH BASHRAHILABDUALLAH BASHRAHIL
Counselor at Al Rafah And Ezdihar Company ( ZED )Counselor at Al Rafah And Ezdihar Company ( ZED )
Balpreet GahirBalpreet Gahir
Administrative Manager at Zed AutoAdministrative Manager at Zed Auto
DAYANA GALVANDAYANA GALVAN
Community Health Worker at Med ZedCommunity Health Worker at Med Zed
Nicolas Nawej KashamaNicolas Nawej Kashama
Principal Enterprise Architect Consultant at North Node Consulting LimitedPrincipal Enterprise Architect Consultant at North Node Consulting Limited
MIKE KAYANDAMIKE KAYANDA
Fleet Operaions Assistant at CJ SMART CARGO ZAMBIA LTDFleet Operaions Assistant at CJ SMART CARGO ZAMBIA LTD