Advanced Certificate in Excel
Clara Lukeke
Accounts Clerk
Kitwe,Copperbelt
Summary
Methodical accounting professional with solid administrative background and good understanding of financial operations and practices. Independently handles accounts receivable tasks and billing.
Overview
4
4
years of professional experience
1
1
Certificate
2
2
Languages
Work History
Accounts Receivable Clerk
Alfred H Knight Zambia Limited
Kitwe, Copperbelt
10.2019 - Current
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
- Prepared invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Tracked business revenue and reconciled accounts to maintain high accuracy.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Reported financial data and updated financial records in ledgers and journals.
Analyst Controller
Tandiza Zambia Finance Limited
Kitwe, Zambia
06.2018 - 11.2019
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Processed debtor payments and updated accounts to reflect new balance.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
- Worked with customer to create debt repayment plan based on current financial condition.
- Entered client details and notes into system for interdepartmental access and review.
Graduate Analyst
Tandiza Zambia Finance Limited
Kitwe, Zambia
10.2017 - 06.2018
- Trained entry-level and employees on company protocols, best practices and procedures.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
- Maintained client credit files in the acceptable format and ensure completeness of information as per policy
- Provided above par customer services at all times
Education
Bachelor of Science - Economics
Copperbelt University
Kitwe 08.2017 - 08.2017
Skills
Statement Review
Multitasking Abilities
Critical Thinking
Problem-Solving
Customer Relations
GL Entries
Analytical reasoning
Time Management
Analytical and Critical Thinking
Data Entry
Accomplishments
Awarded most hard working employee in 2020
Software
Pastel Accounting
Sage Accouting
Certification
Advanced Excel, Esoft Africa
Timeline
Advanced Excel, Esoft Africa
11-2020
Accounts Receivable Clerk
Alfred H Knight Zambia Limited
10.2019 - Current
Analyst Controller
Tandiza Zambia Finance Limited
06.2018 - 11.2019
Graduate Analyst
Tandiza Zambia Finance Limited
10.2017 - 06.2018
Bachelor of Science - Economics
Copperbelt University
08.2017 - 08.2017