CLAUDIA CHISENGA MUKANDO
LUSAKA
Summary
High-energy Cashier offering over 5 years years of Cashiering ,Credit control and Stock management experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.
Overview
8
8
years of professional experience
Work History
GENERAL PROCUREMENT WORKER
ELECTORAL COMMISSION OF ZAMBIA
2022.06 - 2022.09
- Increased productivity with effective communication and collaboration among team members.
- offices maintenance in procurements department
- data entry of bids,proposals and suppliers
CASHIER
BREAD OF LIFE HEALTH SERVICES CLINIC
2018.06 - 2021.10
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
- Processed customer orders and accurately handled payment transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Excellent communication skills, both verbal and written.
CREDIT CONTROLLER
CARNIVAL FURNISHERS NDOLA
2015.04 - 2016.09
- Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
- Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
- Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Debt Collections
- Increased collection rates through proactive account management and regular follow-ups with clients.
BRANCH CASHIER
CARNIVAL FURNISHERS NDOLA
2015.01 - 2015.03
- Operated cash register to record transactions accurately and efficiently.
- Company appointed Bank Liaison
- Bank reconciliation
- Cash collections
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Streamlined cash handling procedures for improved accuracy and efficiency in daily operations.
- Maintained accurate records of customer transactions in line with bank procedures.
Education
Associate of Arts - PURCHASING AND SUPPLY MANAGEMENT
ZCAS
LUSAKA,ZAMBIA04.2024
No Degree - PURCHASING AND SUPPLYT MANAGEMENT
NIEC
CIPS02.2019
Skills
- Work Ethic and Integrity
- Identification checks
- Cash Register Operation
- Inventory Control
- Customer Relations
- Staff Supervision
- Problem-Solving
- Product Knowledge
- Cooperative Attitude
Accomplishments
- cash Achieved 20% increase in transaction completion tasks through effectively helping with transitioning from manual to computerized system of management.
- Documented and resolved outstanding balances which led to a reduction in the Days sales outstanding of the branch.
Additional Information
REFEREES
LUKE NCHIMUNYA
Human Resource Manager
Bread of Life Health Services Clinic
260977803423
lukenchimunya@gmail.com
NELSON IKOWA
Credit Manager
Carnival Furnishers
Jacaranda Mall Branch Ndola
+260 95 5486401
DERRICK MBEWE
Human resources Manager
Electoral Commission of Zambia
+260 965484194
Timeline
GENERAL PROCUREMENT WORKER
ELECTORAL COMMISSION OF ZAMBIA
2022.06 - 2022.09
CASHIER
BREAD OF LIFE HEALTH SERVICES CLINIC
2018.06 - 2021.10
CREDIT CONTROLLER
CARNIVAL FURNISHERS NDOLA
2015.04 - 2016.09
BRANCH CASHIER
CARNIVAL FURNISHERS NDOLA
2015.01 - 2015.03
Associate of Arts - PURCHASING AND SUPPLY MANAGEMENT
ZCAS
No Degree - PURCHASING AND SUPPLYT MANAGEMENT
NIEC
Similar Profiles
MWELWA MUSENGAMWELWA MUSENGA
Assistant Voter Registration Officer at ELECTORAL COMMISSION OF ZAMBIAAssistant Voter Registration Officer at ELECTORAL COMMISSION OF ZAMBIA
Patrick MukonkoPatrick Mukonko
District Election Trainer (D.E.T) at Electoral Commission of Zambia (E.C.Z) (Luanshya Office)District Election Trainer (D.E.T) at Electoral Commission of Zambia (E.C.Z) (Luanshya Office)
Sarah KazilimaniSarah Kazilimani
Accounts Assistant at Electoral Commission Of ZambiaAccounts Assistant at Electoral Commission Of Zambia