CLAUDIA CHISENGA MUKANDO
LUSAKA
Summary
High-energy Cashier offering over 5 years years of Cashiering ,Credit control and Stock management experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.
Overview
8
8
years of professional experience
Work History
GENERAL PROCUREMENT WORKER
ELECTORAL COMMISSION OF ZAMBIA
06.2022 - 09.2022
- Increased productivity with effective communication and collaboration among team members.
- offices maintenance in procurements department
- data entry of bids,proposals and suppliers
CASHIER
BREAD OF LIFE HEALTH SERVICES CLINIC
06.2018 - 10.2021
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
- Processed customer orders and accurately handled payment transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Excellent communication skills, both verbal and written.
CREDIT CONTROLLER
CARNIVAL FURNISHERS NDOLA
04.2015 - 09.2016
- Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
- Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
- Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Debt Collections
- Increased collection rates through proactive account management and regular follow-ups with clients.
BRANCH CASHIER
CARNIVAL FURNISHERS NDOLA
01.2015 - 03.2015
- Operated cash register to record transactions accurately and efficiently.
- Company appointed Bank Liaison
- Bank reconciliation
- Cash collections
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Streamlined cash handling procedures for improved accuracy and efficiency in daily operations.
- Maintained accurate records of customer transactions in line with bank procedures.
Education
Associate of Arts - PURCHASING AND SUPPLY MANAGEMENT
ZCAS
LUSAKA,ZAMBIA04.2024
No Degree - PURCHASING AND SUPPLYT MANAGEMENT
NIEC
CIPS02.2019
Skills
- Work Ethic and Integrity
- Identification checks
- Cash Register Operation
- Inventory Control
- Customer Relations
- Staff Supervision
- Problem-Solving
- Product Knowledge
- Cooperative Attitude
Accomplishments
- cash Achieved 20% increase in transaction completion tasks through effectively helping with transitioning from manual to computerized system of management.
- Documented and resolved outstanding balances which led to a reduction in the Days sales outstanding of the branch.
Additional Information
REFEREES
LUKE NCHIMUNYA
Human Resource Manager
Bread of Life Health Services Clinic
260977803423
lukenchimunya@gmail.com
NELSON IKOWA
Credit Manager
Carnival Furnishers
Jacaranda Mall Branch Ndola
+260 95 5486401
DERRICK MBEWE
Human resources Manager
Electoral Commission of Zambia
+260 965484194
Timeline
GENERAL PROCUREMENT WORKER
ELECTORAL COMMISSION OF ZAMBIA
06.2022 - 09.2022
CASHIER
BREAD OF LIFE HEALTH SERVICES CLINIC
06.2018 - 10.2021
CREDIT CONTROLLER
CARNIVAL FURNISHERS NDOLA
04.2015 - 09.2016
BRANCH CASHIER
CARNIVAL FURNISHERS NDOLA
01.2015 - 03.2015
Associate of Arts - PURCHASING AND SUPPLY MANAGEMENT
ZCAS
No Degree - PURCHASING AND SUPPLYT MANAGEMENT
NIEC
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