CLAYTONE LEMEKANI KACHAMBA
Lusaka
Summary
Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Development Manager
Build It International
Lusaka, Zambia
07.2022 - Current
- Implemented innovative approaches for lead generation and conversion.
- Cultivated client relationships, driving long term customer loyalty and retention.
- Created long-term business plans to align organizational goals with market trends.
- Identified key target markets for strategic initiatives to increase brand presence.
- Developed comprehensive market analysis to identify growth opportunities.
- Coordinated project timelines and resources for seamless delivery.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Represented company and promoted products at conferences and industry events.
- Generated new business with marketing initiatives and strategic plans.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Commercial Relationship Manager
Build It International
03.2017 - 06.2022
- Provided financial advice to businesses, assisting them with cash flow management, business planning, and other strategic initiatives.
- Coordinated closely with credit analysts to ensure accurate risk ratings were assigned to each borrower in the portfolio.
- Forged strong connections within local business communities by attending networking events and actively engaging with key stakeholders.
- Conducted regular account reviews to identify cross-selling opportunities and deepen client relationships further.
- Developed new business opportunities by conducting market research and identifying potential clients in target industries.
- Maintained up-to-date knowledge of industry trends, regulatory changes, and competitor offerings to provide superior service to clients.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Key Accounts Executive
Lafarge Cement Plc
Ndola, Zambia
03.2013 - 11.2016
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Conducted regular business reviews with key accounts to assess performance metrics and identify areas of improvement.
- Optimized sales performance by identifying opportunities within existing key accounts and upselling accordingly.
- Collaborated with cross-functional teams to develop innovative strategies for key account growth.
- Served as primary point of contact for all communications between key clients and the company, ensuring transparency throughout all stages of the relationship.
- Developed comprehensive account plans to drive long-term value for both the organization and its clients.
- Maintained ongoing communication channels with key account representatives, keeping them informed about product updates, promotions, and other relevant news.
- Managed a diverse portfolio of key accounts, ensuring timely delivery of products or services while maintaining high levels of customer satisfaction.
Sales Representative
Lafarge Cement Plc
Ndola, Zambia
11.2008 - 02.2013
- Collaborated with marketing teams to create compelling sales presentations, boosting client interest.
- Conducted market research to identify new opportunities for product offerings.
- Negotiated contracts to secure favorable terms for both company and clients.
- Developed strong client relationships for long-term loyalty and repeat business.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Identified and tapped into new markets, significantly expanding customer base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Trade Marketing Representative
Zambian Breweries Plc
Kabwe/Livingstone, Zambia
03.2004 - 10.2008
- Provided insightful feedback from retailers to internal teams, driving continuous improvement efforts.
- Participated in regional trade shows showcasing company products while networking with potential clients.
- Increased sales performance with regular merchandising audits and inventory management.
- Collaborated with sales team to develop targeted strategies for specific accounts or regions.
- Monitored competitors'' activities, gathered market insights to inform future initiatives.
- Enhanced brand awareness through creative marketing campaigns and promotional events.
- Strengthened retailer relationships, conducting regular visits and providing valuable product information.
- Managed trade budgets effectively to optimize spending and achieve desired results.
Route Sales Person
Zambia Bottlers Ltd - Coca Cola
Lusaka, Zambia
04.2001 - 03.2004
- Achieved consistent sales growth by identifying potential clients and presenting product offerings tailored to their needs.
- Continuously updated product knowledge by attending trade shows, seminars, or internal training sessions to stay informed about industry trends and emerging technologies that could benefit customers.
- Improved account retention by closely monitoring inventory levels and ensuring optimal product availability at all times.
- Supported team success through effective collaboration with colleagues on joint routes or special projects.
- Adapted sales techniques quickly based on individual customer preferences/needs or changing market conditions for better results in closing deals effectively.
- Expanded territory coverage by researching new market opportunities and strategically planning route adjustments accordingly.
- Actively participated in promotional events or marketing initiatives by setting up displays, conducting product demonstrations, or distributing samples as needed.
- Represented wide range of products and brands.
Education
Bachelor of Science - Marketing
University of Lusaka
01-2015
Public Relations
University of Zambia
Lusaka, Zambia01-2008
No Degree - Marketing
Evelyn Hone College of Applied Arts And Commerce
Lusaka, Zambia01-2000
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Relationship building and management
- CRM management
- Revenue generation
- Networking strength
- Competitive analysis
- Marketing expertise
- Pipeline development
- Business intelligence and analysis
Accomplishments
- Trained in Defensive Driving
- Devised Loyalty Scheme; successful new programs focused on retention of Key Merchants on the Copperbelt and DRC.
- Developed and pioneered the Work Placement Scheme for TEVET entry level programme in construction for Build It International.
Affiliations
- Zambia Institute of Marketing
Certification
- Certified in Trade Marketing
- Salesforce Certified Administrator - Salesforce.
- PSV Driver's License
Hobbies
- Journaling
- Board Games
- Attending Conferences and Workshops
- Sports & Fitness
- Reading
Languages
English
Full Professional
Tonga
Limited Working
Chi Nyanja
Native or Bilingual
Bemba
Limited Working
Timeline
Business Development Manager
Build It International
07.2022 - Current
Commercial Relationship Manager
Build It International
03.2017 - 06.2022
Key Accounts Executive
Lafarge Cement Plc
03.2013 - 11.2016
Sales Representative
Lafarge Cement Plc
11.2008 - 02.2013
Trade Marketing Representative
Zambian Breweries Plc
03.2004 - 10.2008
Route Sales Person
Zambia Bottlers Ltd - Coca Cola
04.2001 - 03.2004
Bachelor of Science - Marketing
University of Lusaka
Public Relations
University of Zambia
No Degree - Marketing
Evelyn Hone College of Applied Arts And Commerce