Collins Chisema
Lusaka,Zambia
Summary
To obtain a challenging position as a server in a fine dining establishment where my skills and experience can be utilized to provide exceptional dining experiences for guests.
Experienced Business Administrative Assistant with background in supporting executive teams. Skilled in managing office operations, coordinating meetings and events, and maintaining business communication. Strengths include strong organizational skills, ability to multitask, and proficiency in MS Office Suite. Demonstrated impact by improving administrative processes and enhancing team efficiency.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Business Administrative Assistant
Phums Decor and wedding services
Lusaka, Zambia
04.2024 - Current
- Coordinated travel arrangements and itineraries for staff and clients efficiently.
- Assisted in preparing reports and presentations for departmental meetings.
- Supported the onboarding process by organizing training sessions for new hires.
- Handled correspondence and inquiries promptly to maintain professional relationships.
- Handled confidential information in a discreet manner.
- Assisted with special projects as needed.
- Organized and maintained filing systems, both hardcopy and electronic.
- Answered phone calls and emails in a professional manner.
- Provided administrative support to the management team.
Stores manager
Simbisa Brands Zambia- Rocomamas East Park Mall
Lusaka, Zambia
01.2022 - 03.2024
- Managed inventory levels to ensure product availability and reduce shortages.
- Conducted regular stock audits to maintain accurate inventory records.
- Coordinated with suppliers for timely deliveries and efficient stock replenishment.
- Trained staff on inventory management procedures and best practices.
- Analyzed stock movements to identify trends and optimize ordering processes.
- Collaborated with sales teams to align inventory with promotional activities.
- Maintained compliance with health and safety standards in storage areas.
- Monitored inventories on computer to generate accurate reports.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
Education
Bachelor of Arts - Adult Education
University of Zambia
Lusaka, Zambia 01.2019 - 05.2023
Skills
- Travel coordination
- Report preparation
- Inventory management
- Document organization
- Data entry
Awards And Acknowledgments
- Consistently received positive feedback from guests, resulting in repeat business and increased revenue for the restaurant.
- Successfully completed training in wine knowledge and service, as well as proper dining etiquette and service techniques.
Languages
English
First Language
Timeline
Business Administrative Assistant
Phums Decor and wedding services
04.2024 - Current
Stores manager
Simbisa Brands Zambia- Rocomamas East Park Mall
01.2022 - 03.2024
Bachelor of Arts - Adult Education
University of Zambia
01.2019 - 05.2023