Motivated Public Health Specialist with over 10 years of experience in both public and private healthcare settings, delivering high-quality patient care. Demonstrates exceptional organizational skills and attention to detail, contributing effectively to team success. Proven ability to remain composed in high-pressure environments while managing challenging situations. Core competencies include patient advocacy, health education, and crisis management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Health and Wellness Specialist
Medlink
Lusaka
01.2023 - 03.2023
Maintained continued communication with healthcare providers, as well as provided positive solutions to all inquiries.
Developed and implemented wellness programs related to various company policies.
Collaborated with other healthcare professionals to provide comprehensive care plans for clients.
Analyzed, verified, and validated medical claims from healthcare providers.
Maintained updated records of associated healthcare providers, services, schedules, and commodities.
Prepared detailed and accurate periodic reports to clients, and other necessary documentation.
Practice Nurse
Pendleton Family Practice
Lusaka
07.2016 - 06.2022
Provide direct patient care, stabilize patients and determine next course of action
Growth Monitoring and Nutrition
Providing appropriate information and educating patients and clients on various health issues
Documenting nursing services, providing and uploading to comprehensive tracking systems for health records and billing
Evaluating, implementing and designing tailored health care plans specific to patient needs and concerns
Keeping optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
Observe and report patient condition, progress and medication side effects to accurately document updates
Organizing and managing the care of patients undergoing various therapies and procedures, including immunizations and medical procedures.
Educating patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
Collaborating with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological, and cognitive needs.
Participating in Continuing Medical Education (CME)
Collaborated with other healthcare professionals to coordinate comprehensive care plans for each patient.
Documented patient histories accurately using electronic health records systems.
Counseled new parents on infant care topics like nutrition, breastfeeding support, sleep training methods.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Performed triage to maximum team productivity and effectiveness.
Responded promptly to patient phone inquiries related to healthcare issues.
Senior Registered Nurse
University Teaching Hospital
Lusaka
06.2012 - 07.2016
Responded quickly to emergencies
Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives
Implemented interventions, including medication and IV administration, catheter insertion and airway management
Observed and reported patient condition, progress and medication side effects to accurately document updates
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Plan and implement interventions aimed at preventing infectious diseases
Collaborate with inter-displinary healthcare personnel to meet patients' personal, physical, psychological needs
Education
Master of Science - Public Health
University Of Lusaka
Lusaka
07.2022
Some College (No Degree) - Vaccinology
University of Cape Town
Cape Town
11-2019
Bachelor of Science - Public Health
University Of Lusaka
Lusaka
12.2018
Diploma in Registered Nursing -
Lusaka School Of Nursing
Lusaka
12.2011
Grade 12 school certificate -
St Monica’s Secondary School
Chipata
12.2007
Skills
Ability to work with minimal supervision
Planning
Coordination
Implementation
Interpersonal skills
Leadership skills
Ability to handle multiple tasks
Results-oriented
Computer literate
Word
PowerPoint
Excel
Outlook
STATA
SPSS
Health promotion
Workplace wellness programs
Affiliations
Health Professions Council of Zambia
Certification
Vaccinology
Languages
Bemba
First Language
English
Proficient (C2)
C2
Nyanja
Advanced (C1)
C1
Timeline
Health and Wellness Specialist
Medlink
01.2023 - 03.2023
Practice Nurse
Pendleton Family Practice
07.2016 - 06.2022
Senior Registered Nurse
University Teaching Hospital
06.2012 - 07.2016
Master of Science - Public Health
University Of Lusaka
Some College (No Degree) - Vaccinology
University of Cape Town
Bachelor of Science - Public Health
University Of Lusaka
Diploma in Registered Nursing -
Lusaka School Of Nursing
Grade 12 school certificate -
St Monica’s Secondary School
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SHINGA CHIKURASHINGA CHIKURA
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