Costantino Mambwe
Lusaka
Summary
Proactive and detail-oriented, I excelled at Sigma Pharmacy by enhancing store efficiency and customer satisfaction. Leveraging strong inventory management and relationship-building skills, I improved stock accuracy and fostered positive customer interactions. My contributions led to a more organized, customer-friendly shopping environment, showcasing my ability to blend hard and soft skills effectively.
Overview
6
6
years of professional experience
Work History
Shop Assistant
Sigma Pharmacy
02.2019 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
- Helped managers with daily checklists and last-minute requirements.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Conducted regular stock takes to ensure inventory accuracy, avoiding discrepancies and potential sales issues.
- Managed efficient cash register operations.
Education
High School Certificate -
Lusaka Girls Secondary School
Lusaka, Zambia Skills
- Product Knowledge
- Inventory Management
- Relationship Building
- Inventory Control
- Store maintenance
- Friendly and Helpful
- Customer Service
Languages
English,Nyanja and Bemba
Beginner (A1)
References
Mr James Banda- pharmacist
+260 97 6262012
Ms Monica Botha- pharmacist
+260 97 9037563
Mr Teo- Store Manager
+260 97 9216021
Timeline
Shop Assistant
Sigma Pharmacy
02.2019 - Current
High School Certificate -
Lusaka Girls Secondary School
Similar Profiles
Jayma MiedlerJayma Miedler
Director of Chapter Finances at Sigma Sigma Sigma SororityDirector of Chapter Finances at Sigma Sigma Sigma Sorority
Isabel LeeIsabel Lee
Vice President of Operations at Sigma Sigma Sigma Sorority - Theta ThetaVice President of Operations at Sigma Sigma Sigma Sorority - Theta Theta
Samantha BennettSamantha Bennett
Member at Sigma Sigma SigmaMember at Sigma Sigma Sigma