Cynthia Magaisa
Administrative Manager
Solwezi,Northwestern province
Summary
Enthusiastic administrative personnel with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven methods to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Administrator
Solwezi Cheshire Homes
10.2023 - 12.2023
- Developed strong communication and organizational skills through working on group projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Allocated school budgets and solicited additional funding from grant programs with well-written applications.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
- Coordinated school facility use with maintenance personnel to achieve equitable access.
- Boosted student enrollment rates with strategic marketing initiatives and community outreach programs.
- Developed and implemented plans to minimize misbehavior and maximize learning in school
Administrative Manager
Bonita Logistics
11.2022 - 10.2023
- Supervised all logistic operations, including inventory management, transportation planning and delivery scheduling
- Proofread and prepared memos, documents and contracts, ensuring error-free correspondence
- Boosted efficiency and team performance by setting goals and plans to achieve each target
- Communicated with clients in-person and via phone and email, maintaining positive relationships and high client satisfaction
- Kept facility in compliance with environmental, health, and security standards with constant oversight Maintained contact lists and reconciled expense reports using excel
- Created and maintained spreadsheets, databases and reports to drive administrative oversight for management and staff
- Ensured that all set-out procedures with respect to silica loading are observed by the drivers
- Planned convoys and dispatch of loaded trucks to the mines
- Ensured that the drivers complied with the requirements for personal protective equipment
- Ensured that health and safety measures were implemented and followed
- Collaborated with other departments to ensure seamless coordination of logistics operations with project timelines and requirements
Property Manager/ Administrative Manager
Kuzubo Offices And Luxury Apartments
05.2017 - 11.2022
- Oversaw rent and security deposit collection
- Negotiated contracts with vendors to provide services to tenants
- Collected rent, deposits, and advances after signing contracts
- Implemented policies and procedures to minimize violations
- Kept properties maintained with regular preventive maintenance
- Conducted termination of leases for non-compliant tenants
- Prepared budget and assessed expenditures and variances
- Handled operational oversight for properties, setting budgets, and supervising office staff
- Conducted unit move-out inspections to identify necessary repairs and record damages
- Coordinated preventive maintenance schedules and directed daily maintenance operations
- Assisted marketing personnel with property promotion, leveraging social media and housing platforms to highlight available rentals
Social Economic Planner
Solwezi Municipal Council
08.2016 - 10.2016
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Analyzed event costs to identify areas for improvement and cost savings.
- Evaluated existing plans, processes, and event planning services to identify opportunities for improvement.
- Presented progress reports regularly to senior management during project updates meetings.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
Education
MBA - Project Management
Dr. DY Patil Vidyapeeth University
India02.2023
Bachelor of Science - Development Studies
Copperstone University
Baluba Campus, Kitwe Zambia11.2017
Skills
- Customer Care
- High Customer Service Standards Adherence
- Billing and Invoicing
- Document Control
- Budgeting and Expense Monitoring
- Verbal and Written Communication
- Overseeing Daily Activities
- Proficient in Microsoft Office
Certification
Human Resource Management
Relationship Management and Customer Relations
Occupation Health and Safety
HIGH SCHOOL EDUCATION
2009 – 2010 Solwezi Technical Sec School, Solwezi
References
REFEREES
Mrs. K Chonya
General Manager
Kunzubo Offices and Luxury Apartments
+260 764762998
Mr. Joshua Lungu
Project Manger
Bonita Logistics
+260 761832643
Mrs Anastasia. Neta
Headmistress
Solwezi Cheshire Homes
+260 977648821
Affiliations
- N/A
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
School Administrator
Solwezi Cheshire Homes
10.2023 - 12.2023
Administrative Manager
Bonita Logistics
11.2022 - 10.2023
Property Manager/ Administrative Manager
Kuzubo Offices And Luxury Apartments
05.2017 - 11.2022
Social Economic Planner
Solwezi Municipal Council
08.2016 - 10.2016
MBA - Project Management
Dr. DY Patil Vidyapeeth University
Bachelor of Science - Development Studies
Copperstone University
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