Daliso Banda
Lusaka ,Zambia
Summary
Detail-oriented professional specializing in business planning, logistics technology, and fleet management software. Expertise in business data analytics and report presentation, utilizing GPS systems to enhance operational efficiency. Strong technical skills in network design, IT support, and computer repairs. Proficient in Microsoft Office and Google Suite for effective communication and committed to driving organizational success through analytical and technical capabilities.
Offering strong foundation in logistics and team leadership. Knowledgeable about coordinating shipments, managing inventory, and ensuring timely deliveries. Strong communication, organisational, and problem-solving skills. Ready to use and develop these skills in distribution supervisor role.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
Work history
Group Export Planner
Alistair Logistics Zambia
Lusaka Zambia , Lusaka Province
05.2024 - Current
- Planned and scheduled vehicle movements to ensure timely deliveries and compliance with requirements.
- Optimised routes and allocated loads based on vehicle size, capacity, and delivery schedules.
- Scheduled regular maintenance checks to maintain vehicle performance and reduce breakdowns.
- Managed tight schedules to ensure on-time deliveries without compromising safety or quality.
- Coordinated with admin and clearing teams to resolve missing documentation issues effectively.
- Communicated cargo needs to commercial department based on current truck capacity per corridor.
- Monitored inbound cargo to warehouses, advising on stock levels to prevent overflows.
- Led stakeholder meetings to align project goals and timelines across teams.
- Developed contingency plans, ensuring smooth workflow during unforeseen circumstances.
IT System Support Technician
Alistair Logistics Zambia
Lusaka Zambia , Lusaka Province
11.2024 - Current
- SAP Support: Act as primary first line of support on SAP business one platform to in house finance team.
- Desktop support to all users in Zambia, DRC and Mozambique for Alistair group employees and clients who use all in house systems.
- Come up with new ideas and provide proposals to effectively work better and improve work flows.
- Assist with navigating third party systems provided to operations in order to train in house team on how to use internal systems.
- Assisted in disaster recovery planning, thus protecting valuable data.
- Coordinated with vendors for acquiring necessary hardware and software tools.
- Conducted regular maintenance of computer systems, ensuring optimal performance.
- Managed user accounts and permissions to enhance security measures.
- Resolved technical issues to maintain smooth workflow.
- Provided technical support for enhanced customer satisfaction.
- Maintained inventory of IT equipment with regular audits and checks.
- Trained staff on how to use new software applications, improving productivity.
Junior Client Liaison and Fleet Planner
Alistair Logistics Zambia
Lusaka Zambia , Lusaka Province
04.2024 - 04.2024
- Serve as primary point of contact for clients, building strong, long-term relationships.
- Understand client needs and ensure they are met through services provided by Alistair Logistics.
- Handle any client concerns or complaints, ensuring timely and satisfactory resolution.
- Coordinate with internal teams (e.g., operations, fleet management) to address and solve problems such as delays, shipment issues, or service discrepancies.
- Keep clients informed of shipment statuses, delivery times, and any changes to schedules or logistics plans.
- Provide regular reports to clients on key metrics such as delivery performance, delays, or fleet efficiency and ensure that are agreed-upon service levels are being met consistently.
- Monitor performance against SLAs and take corrective actions when needed to improve service delivery.
Candidate Fleet Controller
Alistair Logistics Zambia
Lusaka Zambia , Lusaka Province
02.2024 - 04.2024
- Responsible Monitoring Kasumbalesa Border Status Updates sheet ensuring all relevant fields have been updated as and when status changes at borders through constant liaison with border teams.
- Responsible for ensuring that relevant daily status update is reflected per vehicle undergoing clearance.
Community Volunteer
Natuseko Health facility
Kabwe, Central Province
06.2023 - 12.2023
- Worked as data clerk at the health facility where I helped register clients and direct them to appropriate service queues on smart care plus.
- Help in generating monthly reports and perform full data backups to main ministry of health server in Lusaka.
Education
Bachelor of Science - Computer Science
THE COPPERBELT UNIVERSITY
Kitwe 10.2018 - 01.2023
High School Diploma - GED
CHIZONGWE TECHNICAL SECONDARY SCHOOL
Chipata11.2016
Certificate of Higher Education - Computer Networks
Cisco networking Academy
USA 01.2023 - 04.2023
Skills
- Business Planning
- Reports Presentation
- Logistics Technology
- Business Data analytics
- Written and Verbal Communication
- Microsoft Office
- Google Suite
- Computer Repairs
- Network Design
- IT Support
- Technical Aptitude
- Fleet Management Software
- GPS Systems
Affiliations
- Long Distance Running Reading
Languages
English
Proficient (C2)
Nyanja
Intermediate (B1)
Bemba
Upper intermediate
Spanish
Elementary
References
- Dr. Derrick Ntalasha, H.O.D Computer Science dept, Copperbelt University, dbntalasha@gmail.com, +260974753039
- Dr. Josphat Kalezhi, Dean of School of I.C.T, Copperbelt University, kalezhi@yahoo.com, +26074753039
- Mr. Quincy Nyondo, Senior Fleet Manager, Alistair Logistics Zambia, quincynyondo7@gmail.com, +260972364641
Timeline
IT System Support Technician
Alistair Logistics Zambia
11.2024 - Current
Group Export Planner
Alistair Logistics Zambia
05.2024 - Current
Junior Client Liaison and Fleet Planner
Alistair Logistics Zambia
04.2024 - 04.2024
Candidate Fleet Controller
Alistair Logistics Zambia
02.2024 - 04.2024
Community Volunteer
Natuseko Health facility
06.2023 - 12.2023
Certificate of Higher Education - Computer Networks
Cisco networking Academy
01.2023 - 04.2023
Bachelor of Science - Computer Science
THE COPPERBELT UNIVERSITY
10.2018 - 01.2023
High School Diploma - GED
CHIZONGWE TECHNICAL SECONDARY SCHOOL
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