Dalitso Phiri
Ndola
Summary
With a proven track record at Dangote Industries Limited, I excel in threat detection, risk mitigation, and leading teams to enhance security operations. Skilled in incident response and fostering stakeholder engagement, my leadership significantly improved service delivery, achieving a notable reduction in security incidents.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Dangote Industries Limited
Ndola
12.2023 - Current
- Supervise a team of security officers to ensure optimal service delivery and compliance with company policies and Zambian laws
- Oversee access control, surveillance monitoring, and incident response to safeguard company assets
- Conduct risk assessments, health & safety evaluations, and site inspections to mitigate potential threats
- Ensure all security personnel meet training and screening standards for effective performance
- Lead incident response and conflict resolution, ensuring swift and effective action
- Prepare and submit weekly and monthly reports on security operations and team performance
- Monitor compliance with operational KPIs, safety regulations, and industry standards
- Onboard and train new security personnel in site-specific security protocols
- Provide ongoing support, coaching, and performance management for team members
- Foster a culture of continuous improvement by identifying areas for service enhancement
- Assist in cost-saving initiatives and ensure budget adherence in security operations
- Promote environmentally sound practices, ensuring compliance with resource conservation, spill prevention, and waste disposal procedures
- Report all environmental incidents and implement immediate corrective actions
Cash & Risk Security Controller
G4S Secure Solutions (An Allied Universal)
Lusaka
12.2022 - 12.2023
- Investigated financial fraud, theft, and security breaches, ensuring timely resolution of cases
- Preserved evidence and coordinated with law enforcement agencies for case building and prosecution
- Conducted witness and suspect interviews, monitored surveillance systems, and enforced security protocols
- Produced detailed incident reports and provided expert testimony in court when required
- Conducted risk assessments for the Cash-in-Transit (CIT) department before operations commenced
- Performed monthly security audits for the Cash Centre, ATM department, and Cash-in-Transit operations to identify vulnerabilities
- Conducted unannounced inspections of CIT vehicles to ensure compliance with Standard Operating Procedures (SOPs)
- Provided and managed access control for the Cash Centre, ensuring strict entry and exit security measures were followed
- Reduced discrepancies in cash processing and successfully closed cases involving the misuse of company resources
- Enhanced security procedures by identifying gaps in CIT operations and implementing stricter controls
- Managed secure cash handling and transportation, ensuring compliance with safety and security regulations
- Strengthened surveillance monitoring to prevent fraud, theft, and unauthorized access
- Developed and provided training on cash handling procedures, emergency response, and security compliance to enhance operational efficiency
Enumerator & Supervisor
Zambia Statistics Agency (ZAMSTATS)
Chipata
10.2020 - 10.2022
- Conducted household and community data collection, ensuring accuracy and completeness
- Engaged with community members to explain survey objectives and encourage participation
- Maintained data integrity by verifying and validating collected information
- Collaborated with team members and reported progress to supervisors
- Conducted field visits to ensure proper survey administration
- Trained and briefed enumerators on survey methodologies, ethical considerations, and data confidentiality
- Monitored fieldwork, ensuring adherence to data collection protocols and accuracy standards
- Conducted quality control checks, reviewing questionnaires for completeness and consistency
- Assisted enumerators in resolving challenges, including difficult-to-access households and survey misunderstandings
- Ensured enumerators had required materials and logistics, such as census forms, tablets, and transportation
- Performed spot-checks and re-interviews to verify data reliability
- Provided technical and moral support to field teams, ensuring high motivation and efficiency
- Ensured strict adherence to safety and security guidelines, especially in high-risk areas
- Oversaw final data review and submission, ensuring compliance with ZAMSTATS standards
- Successfully trained and supervised a team of enumerators, improving data collection accuracy
- Enhanced quality control measures, reducing survey errors and inconsistencies
- Improved community engagement strategies, leading to higher survey participation rates
- Ensured timely and efficient data submission, contributing to the overall success of the national census
Security Guard
Anderson Security Company
Lusaka
01.2018 - 01.2019
- Provided physical security and patrol services for clients, including residential and commercial properties
- Monitored security surveillance systems and conducted regular checks to ensure no breaches
- Controlled access points by verifying the identity of visitors and employees, ensuring all security protocols were followed
- Responded to alarms, emergency situations, and security threats in a timely and effective manner
- Reported incidents, suspicious activities, and security hazards to senior security personnel
- Maintained detailed incident logs and assisted in preparing security reports for management
- Ensured the safety of personnel, property, and assets by maintaining a high level of vigilance
- Improved security coverage by conducting thorough patrols, resulting in zero security incidents during my tenure
- Enhanced visitor screening procedures, contributing to a reduction in unauthorized access
- Recognized by management for demonstrating outstanding commitment to security operations and going above and beyond to ensure a safe environment
- Developed effective communication with the team, leading to a better coordinated security response to incidents
Education
Certificate in Mandatory Security Principles (MSP) -
G4S (An Allied Universal)
Lusaka, Zambia01.2023
Bachelor’s Degree - Policing and Security Studies
Zambian Open University
Lusaka, Zambia01.2022
Certificate in Ethical Hacking Essentials (EHE) -
EC-Council
New Mexico, USA01.2022
Grade 12 Certificate -
Lundazi Boarding Secondary School
Lundazi, Zambia01.2015
Skills
- Checkpoint Security Operations & Access Control
- Threat Detection & Risk Mitigation
- Incident Response & Investigations
- Safety & Compliance Enforcement
- Surveillance & Monitoring
- Leadership & Team Collaboration
- Communication & Stakeholder Engagement
- Technical & Security Expertise
- Leadership & Management
- Security & Conflict Resolution
Languages
- Nyanja, Native
- English, Fluent (Reading, Writing, Speaking)
- Bemba, Moderate (Reading, Writing, Speaking)
- American Sign Language (ASL), Fluent (Signing, Understanding)
Awards
Certificate of Recognition, Dangote Cement Zambia, 06/11/24, Awarded for demonstrating exceptional bravery and dedication 'beyond the call of duty' during the fire incident at the Kiln (Pre-heater).
Hobbies and Interests
- Chess
- Watching Soccer
- Basketball
- Swimming
- Game Viewing
Nrc
682493/52/1
Personal Information
Age: 28
Certification
I, Dalitso Phiri, certify that the information provided is accurate and true to the best of my knowledge. I understand that any misrepresentation or omission may result in disqualification from consideration or termination of employment.
Timeline
Security Officer
Dangote Industries Limited
12.2023 - Current
Cash & Risk Security Controller
G4S Secure Solutions (An Allied Universal)
12.2022 - 12.2023
Enumerator & Supervisor
Zambia Statistics Agency (ZAMSTATS)
10.2020 - 10.2022
Security Guard
Anderson Security Company
01.2018 - 01.2019
Certificate in Mandatory Security Principles (MSP) -
G4S (An Allied Universal)
Bachelor’s Degree - Policing and Security Studies
Zambian Open University
Certificate in Ethical Hacking Essentials (EHE) -
EC-Council
Grade 12 Certificate -
Lundazi Boarding Secondary School
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