Dallah Tolopa
Kitwe
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
13
13
years of professional experience
17
17
years of post-secondary education
2
2
Languages
Work History
MEDICINE SALES ASSISTANT/SALES LADY
Esvee Medicare Ltd
Kitwe, ZAMBIA
11.2017 - 04.2024
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Improved customer service and telecommunication skills to build lasting relationships.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
SALES LADY
Beauty shop
01.2017 - 10.2017
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
SALES LADY/CASHIER
AFTER 10 Restaurant
Kitwe, ZAMBIA
01.2011 - 01.2012
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Certificate Logistics And Transport CILT UK -
Strategic Institute Of Logistics Management( SILM)
Copperbelt,Ndola,Zambia. 01.2023 - 12.2024
Diploma - Logistics And Transport CILT UK
Strategic Institute of Logistics Management
Ndola 06.2023 - Current
Skills
- Customer Understanding
- Cash Register Operation
- Corporate Compliance
- Sales Management
- Deal Negotiations
- Product Description
- Effective Communicator
- Display Restocking
- Professional Telephone Etiquette
- Customer Care
- Promote Products
- Restock Shelves
Timeline
Diploma - Logistics And Transport CILT UK
Strategic Institute of Logistics Management
06.2023 - Current
Certificate Logistics And Transport CILT UK -
Strategic Institute Of Logistics Management( SILM)
01.2023 - 12.2024
MEDICINE SALES ASSISTANT/SALES LADY
Esvee Medicare Ltd
11.2017 - 04.2024
SALES LADY
Beauty shop
01.2017 - 10.2017
SALES LADY/CASHIER
AFTER 10 Restaurant
01.2011 - 01.2012
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