Summary
Overview
Work History
Education
Skills
Key Competence And Attributes
Nrc
Personal Information
References
Accomplishments
Certification
Interests
Timeline
Generic

Daniel Matongo

Security Manager
Kitwe

Summary

Accomplished Security Manager, committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Regional Security Manager

Mezya Security Solutions Ltd
08.2023 - Current
  • Report to the Director
  • Day to day smooth running of operations
  • Meet client’s requirements and adhere to Arm Safety standard of operations
  • Maintain and Train the guards to the expected level
  • Ensure to main staffing levels at guard unit level and supervisory staff
  • Enforce the company code of conduct
  • To supervise the Project Managers/Zone/Branch Managers on daily basis on the operational matters
  • To make sure all the Managers observe and carry out duties as required of them
  • Ensure strict supervision of all company fleet in the Region and report any defects or maintenance requirements needed for the fleet under your charge
  • Carry out vehicle inspections and make timely reports for routine maintenance or damage caused on any company vehicle
  • Carryout investigations and report to the Director on the findings
  • Help conduct disciplinary hearing with collaboration with Human Resources Manager
  • Daily work plan to include, among other plan

Branch Manager

Mezya Security Solutions
02.2023 - 08.2023
  • Developing and implementing security policies, protocols and procedures
  • Controlling budgets for security operations and monitor expenses
  • Recruiting, training and supervising security officers and guards
  • Develop and implement security policies, protocols and procedures
  • Control budgets for security operations and monitor expenses
  • Recruit, train and supervise security officers and guards
  • Attend meetings with other managers to determine operational needs
  • Plan and coordinate security operations for specific events
  • Coordinate staff when responding to emergencies and alarms
  • Review reports on incidents and breaches
  • Investigate and resolve issues
  • Create reports for management on security status
  • Analyze data to form proposals for improvements (e.g
  • Implementation of new technology)

Customer Service and Marketing Officer

Mezya Security Solutions
09.2021 - 01.2023
  • Establishing and maintaining profitable relationships that are mutually beneficial with key customers
  • Keeping customers informed about the most recent products to increase sales
  • Meeting with the managers to plan strategically
  • Building and maintaining positive relationships with customers
  • Identifying opportunities for business growth.

Receptionist

Winners Chapel International Livingstone
- 08.2022
  • General Office Cleaning
  • Document Filing
  • Record Keeping
  • Sales of Church Merchandise
  • Advert and announcement Processing

Loan Officer

Microloan Foundation Zambia
- 01.2022
  • Handled a portfolio of K389,450 with 450 active clients
  • Duties included: Potential client identification and evaluation
  • Training of clients
  • Creation of loans in the system
  • Collection and conducting of repayment meetings with clients
  • Identification of potential areas for company growth

Sales Assistant

Fimosa General Dealers
02.2019 - 09.2019
  • Convince customers to buy goods
  • Cleaning company premises
  • Stock take
  • Bank deposits and withdraw

Sales Executive (Direct Sales Agent)

Zamtel Zambia
10.2018 - 01.2019
  • Sales and registration of Sim cards and Phones
  • Opening of mobile money accounts
  • Registration of mobile money agents

Depot Sale Person/Marketing Executive

Musanza Milling
02.2017 - 09.2018
  • Marketing
  • Customer service
  • Cash handling
  • Stock take

Temporal Data Clerk

Examination Council of Zambia
10.2012 - 02.2013
  • Data entry
  • Marking(Scanning) Grade 7 answer sheets
  • Record management

Till Operator/Till Packer

Pick n Pay
10.2011 - 03.2012
  • Till cleaning
  • Customer service
  • Till packing
  • Cash handling

Education

Necor Computers
01.2011 -

undefined

Word of Faith Bible Institute
01.2011 - undefined

Word of Faith Bible Institute
01.2012 -

undefined

Word of Faith Bible Institute
01.2013 - undefined

undefined

City University of Science and Technology
01.2015 - undefined

High School Diploma -

Saint Raphael’s Secondary School
Livingstone, Zambia
04.2000 - 04.2001

undefined

Saint Raphael’s Secondary School
01.2007 - 04.2009

No Degree - CCtv Installation

Dahua Technologies Training Center
Lusaka, Zambia
04.2001 -

Skills

CCTV Monitoring

undefined

Key Competence And Attributes

  • High level of computer knowledge
  • Ability to work for long hours.
  • Excellent customer services skills
  • Profound communication skills
  • Excellent organizational and time management skills
  • Deadline oriented person
  • Passes strong analytical and problem solving skills with ability to work well through decision making
  • Excellent written and verbal communication skills
  • Highly trust worthy, discrete and ethical person
  • Fast learner and trainable
  • Team player and can work under pressure
  • Technical Skills: Hardware and Software Applications
  • Operating Systems – Win XP, 7, 8, NT, 2013, OS X and Linux-based OS
  • Applications: Skilled in MS Office, Word, Excel, PowerPoint, Access and Microsoft Outlook.
  • Antivirus and firewall
  • Hard drives, monitors, printers, scanners and video equipment
  • Special talent for troubleshooting technical problems faced by users
  • First-hand experience with a wide range of operating systems

Nrc

248843/71/1

Personal Information

  • District: Kitwe
  • Date of Birth: 08/10/1991
  • Gender: Male
  • Nationality: Zambian
  • Marital Status: Single

References

  • Pastor Charles Nyirenda, World Mission Agency Winners Chapel, Libala Stage II, Livingstone, Southern Province, 10101, Zambia, +260 979 791
  • Ms Kasonu Samudimu, Fimosa General Dealers, Kuta way, Livingstone, Southern Province, Zambia, +260 972 590013
  • Mr. Brian Matongo, Pick n Pay, East Park Mall, Lusaka, Lusaka Province, Zambia, +260 211 246062
  • Mr Geoffrey Freedman, Musanza Milling, 217 Area, Livingstone, Southern Province, Zambia
  • Mr. F. Chilala, Examination Council of Zambia, P. O. Box 33850, Lusaka, Lusaka Province, Zambia, +260 979 86355
  • Ms Bupe Mutale, Microloan Foundation Zambia, Livingstone Branch, Livingstone, Southern Province, Zambia, +260 977 868423
  • Mr Clement Chibanga, Mezya Security Solutions, Livingstone, Southern Province, Zambia, chibangac@hotmail.com, +260 979 568292

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

DSHA-VIDEO SURVEILLANCE CERTIFICATE

Interests

Reading

Timeline

Regional Security Manager

Mezya Security Solutions Ltd
08.2023 - Current

Branch Manager

Mezya Security Solutions
02.2023 - 08.2023

DSHA-VIDEO SURVEILLANCE CERTIFICATE

04-2022

Customer Service and Marketing Officer

Mezya Security Solutions
09.2021 - 01.2023

Sales Assistant

Fimosa General Dealers
02.2019 - 09.2019

Sales Executive (Direct Sales Agent)

Zamtel Zambia
10.2018 - 01.2019

Depot Sale Person/Marketing Executive

Musanza Milling
02.2017 - 09.2018

undefined

City University of Science and Technology
01.2015 - undefined

undefined

Word of Faith Bible Institute
01.2013 - undefined

Temporal Data Clerk

Examination Council of Zambia
10.2012 - 02.2013

Word of Faith Bible Institute
01.2012 -

Till Operator/Till Packer

Pick n Pay
10.2011 - 03.2012

Necor Computers
01.2011 -

undefined

Word of Faith Bible Institute
01.2011 - undefined

undefined

Saint Raphael’s Secondary School
01.2007 - 04.2009

No Degree - CCtv Installation

Dahua Technologies Training Center
04.2001 -

High School Diploma -

Saint Raphael’s Secondary School
04.2000 - 04.2001

Receptionist

Winners Chapel International Livingstone
- 08.2022

Loan Officer

Microloan Foundation Zambia
- 01.2022
Daniel MatongoSecurity Manager