Responsible bartender/mixologist skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
10
10
years of professional experience
Work History
Bartender
Grandaddy’s Pub and Grill
Lusaka
09.2019 - Current
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Greeted customers and provided excellent customer service.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Resolved customer complaints in a professional manner.
Performed opening and closing duties including restocking supplies.
Developed good working relationships with fellow employees through effective communication.
Bartender
Keg and Hippo
Lusaka, Zambia
12.2018 - 08.2019
Maintained inventory of liquor, beer, wine, and other beverage items.
Processed payments accurately and efficiently with POS system.
Assisted in setting up the bar for service shift.
Attended regular training sessions to stay updated on new products or trends.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Real Estate Agent
ZSIC Life
Ndola, Zambia
02.2014 - 07.2018
Advised clients on market conditions, prices, legal requirements and related matters.
Conducted property inspections to ensure compliance with applicable regulations and standards.