Hi, I’m
Danny Mweene
Kanchibiya
Summary
Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Overview
12
years of professional experience
Work History
Copper Rose (z) Ltd
IT Assstant
04.2021 - Current
Job overview
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Responded to queries on phone, via email or through IT ticketing system.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Managed inventory of IT equipment by organizing consistent stock tracking and ordering processes, avoiding shortages or excesses.
- Created comprehensive documentation on company-wide IT procedures, reducing user error occurrences.
- Installed and configured operating systems and applications.
- Configured and tested new software and hardware.
- Ensured accurate record-keeping for all IT assets, aiding efficient planning for future investments.
Right To Care (z) Ltd
Strategic Information Assistant
11.2017 - 03.2021
Job overview
- Capture health facility information using electronic systems
- Ensure all data is collected timely and accurately
- Perform data quality control
- Conduct regular data editing and updates as required
- Ensure accurate and timely data entry into SMARTCARE and facility registers in all service delivery points
- Maintain appointment records for patients on ART and retrieve all files for patients to
- be seen
- Respect patient confidentiality at all times
- Participate in quarterly data quality audits
- Assist EQUIP team with data validation and data cleansing on monthly basis, including addressing any queries, gaps and errors
- Stay updated on all aspects of SMARTCARE, DHIS II and other systems implementation
- Perform other associated duties as appointed by the facility In- charge
Zambia Sugar Plc
HR Administration Clerk
03.2014 - 12.2016
Job overview
- Maintain employees’ records according to policy and legal requirements
- Recording and analyzing confidential information
- Assisting in the recruitment of new employees
- Working in a team environment
- Assist in data quality control and improvement exercises
- Tracking of all transactions regarding employees’ payments
- Perform other duties as assigned by the Supervisor
Maize Research Institute(MRI)
Data Entry Clerk
12.2011 - 06.2012
Job overview
- To process all logistics data for Maize Research Institute received from DACO and Agricultural facilities using the LMU Database.
- Generating customer orders to be fulfilled in MRI’s warehouse and to liaise closely with Agricultural Management Board and with the warehouse department at Maize Research Institute.
- Be an active member of the Data Entry Clerk team. Attend all Data Entry Clerk meetings on time, and come prepared with questions and issues related to the logistics.
- Handle all computer equipment and office accessories responsibly. Back up data as directed.
Education
Information And Communications University, Lusaka, Zambia
Bachelor of Science from Information And Communication Technology
12.2023
Zambia Institute of Management(ZAMIM), Lusaka, Zambia
Diploma from IMIS
12.2011
Chipepo Secondary School, Gwembe, Zambia
High School Diploma
12.2004
Skills
- Software Installation
- Helpdesk support
- Incident Management
- Information Security
- Data Management
- Network Administration
- Cybersecurity Practices
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Affiliations
- A full member of the Information and Communication Technology Association of Zambia(ICTAZ)
Languages
Tonga, Nyanja, Bemba, Kaonde, Luvale
Native language
English
Proficient
C2
Timeline
IT Assstant
Copper Rose (z) Ltd
04.2021 - Current
Strategic Information Assistant
Right To Care (z) Ltd
11.2017 - 03.2021
HR Administration Clerk
Zambia Sugar Plc
03.2014 - 12.2016
Data Entry Clerk
Maize Research Institute(MRI)
12.2011 - 06.2012
Information And Communications University
Bachelor of Science from Information And Communication Technology
Zambia Institute of Management(ZAMIM)
Diploma from IMIS
Chipepo Secondary School
High School Diploma
Similar Profiles
Danielle McNameeDanielle McNamee
Brand Ambassador and Bartender at Copper Rose DistilleryBrand Ambassador and Bartender at Copper Rose Distillery
Tayla CameronTayla Cameron
Customer Service Representative at ZCustomer Service Representative at Z
Mimi MaiMimi Mai
Pizza Maker at ZPizza Maker at Z