Hi, I’m
Danny Mweene
Kanchibiya
Summary
Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Overview
12
years of professional experience
Work History
Copper Rose (z) Ltd
IT Assstant
04.2021 - Current
Job overview
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Responded to queries on phone, via email or through IT ticketing system.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Managed inventory of IT equipment by organizing consistent stock tracking and ordering processes, avoiding shortages or excesses.
- Created comprehensive documentation on company-wide IT procedures, reducing user error occurrences.
- Installed and configured operating systems and applications.
- Configured and tested new software and hardware.
- Ensured accurate record-keeping for all IT assets, aiding efficient planning for future investments.
Right To Care (z) Ltd
Strategic Information Assistant
11.2017 - 03.2021
Job overview
- Capture health facility information using electronic systems
- Ensure all data is collected timely and accurately
- Perform data quality control
- Conduct regular data editing and updates as required
- Ensure accurate and timely data entry into SMARTCARE and facility registers in all service delivery points
- Maintain appointment records for patients on ART and retrieve all files for patients to
- be seen
- Respect patient confidentiality at all times
- Participate in quarterly data quality audits
- Assist EQUIP team with data validation and data cleansing on monthly basis, including addressing any queries, gaps and errors
- Stay updated on all aspects of SMARTCARE, DHIS II and other systems implementation
- Perform other associated duties as appointed by the facility In- charge
Zambia Sugar Plc
HR Administration Clerk
03.2014 - 12.2016
Job overview
- Maintain employees’ records according to policy and legal requirements
- Recording and analyzing confidential information
- Assisting in the recruitment of new employees
- Working in a team environment
- Assist in data quality control and improvement exercises
- Tracking of all transactions regarding employees’ payments
- Perform other duties as assigned by the Supervisor
Maize Research Institute(MRI)
Data Entry Clerk
12.2011 - 06.2012
Job overview
- To process all logistics data for Maize Research Institute received from DACO and Agricultural facilities using the LMU Database.
- Generating customer orders to be fulfilled in MRI’s warehouse and to liaise closely with Agricultural Management Board and with the warehouse department at Maize Research Institute.
- Be an active member of the Data Entry Clerk team. Attend all Data Entry Clerk meetings on time, and come prepared with questions and issues related to the logistics.
- Handle all computer equipment and office accessories responsibly. Back up data as directed.
Education
Information And Communications University , Lusaka, Zambia
Bachelor of Science from Information And Communication Technology
12.2023
Zambia Institute of Management(ZAMIM) , Lusaka, Zambia
Diploma from IMIS
12.2011
Chipepo Secondary School , Gwembe, Zambia
High School Diploma
12.2004
Skills
- Software Installation
- Helpdesk support
- Incident Management
- Information Security
- Data Management
- Network Administration
- Cybersecurity Practices
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Affiliations
- A full member of the Information and Communication Technology Association of Zambia(ICTAZ)
Languages
Tonga, Nyanja, Bemba, Kaonde, Luvale
Native language
English
Proficient
C2
Timeline
IT Assstant
Copper Rose (z) Ltd
04.2021 - Current
Strategic Information Assistant
Right To Care (z) Ltd
11.2017 - 03.2021
HR Administration Clerk
Zambia Sugar Plc
03.2014 - 12.2016
Data Entry Clerk
Maize Research Institute(MRI)
12.2011 - 06.2012
Information And Communications University
Bachelor of Science from Information And Communication Technology
Zambia Institute of Management(ZAMIM)
Diploma from IMIS
Chipepo Secondary School
High School Diploma
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