Summary
Overview
Work History
Education
Skills
References
Summary Of Abilities
Languages
Timeline
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DANSTAN STEPHEN SICHALWE

Lusaka

Summary

Results-driven professional with significant experience in managing office functions, supporting executives, and improving organizational efficiency. Highly skilled at coordinating schedules, preparing and refining documents, and fostering effective communication within teams and with external partners. Demonstrated ability to optimize processes and enhance workflows, resulting in higher productivity and shorter turnaround times. Strong in recordkeeping and data management, with a dedication to confidentiality and precision. Currently advancing education in development studies, built on a strong foundation in philosophy and religious studies. Motivated by a desire to contribute to community development and drive organizational success through effective administration and support.

Overview

24
24
years of professional experience

Work History

Yango taxi and cargo Driver

Loyal-Delivery Company
Lusaka
07.2024 - 01.2025
  • Ensured safety and efficient transportation of passengers or cargo while adhering to traffic laws and company policies.
  • Delivered outstanding customer service, assisted passengers with their luggage, and guaranteed a pleasant riding experience.
  • Regularly inspected and maintained the cleanliness of the vehicle, monitored fuel levels, and assessed the overall condition. Reported any issues to management.
  • Utilized GPS technology and local knowledge to select optimal routes, thereby avoiding traffic congestion and ensuring timely deliveries.
  • Accurately processed cash or digital payments and maintained trip records as mandated by the company.
  • Complied with all road safety regulations, ensured adherence to Yango's operational guidelines, and addressed any issues professionally.
  • Monitored vehicle conditions, scheduled maintenance, and ensured the fleet operates cost-effectively.
  • Addressed customer complaints, enhanced service quality, and facilitated smooth operations.

Administrative Assistant Internship

Catholic church
Ouagadougou
07.2022 - 05.2023
  • Successfully managed executive calendars by coordinating appointments, meetings, and travel logistics, thereby optimizing schedules to reduce conflicts and enhance productivity.
  • Prepared, edited, and proofread a diverse range of documents, including reports, presentations, and formal correspondence, ensuring accuracy, clarity, and compliance with organizational standards.
  • Served as the primary point of contact for both internal and external communications, fostering a professional and inviting atmosphere while promptly and effectively addressing inquiries and concerns.
  • Streamlined filing systems to enhance document organization, resulting in a 30% reduction in retrieval times and improved overall team efficiency.
  • Assisted in the planning and implementation of church events, managing logistics, coordinating guest attendance, and liaising with vendors to ensure seamless operations and a positive experience for all participants.
  • Provided comprehensive administrative support to senior management, including managing correspondence, scheduling meetings, and preparing agendas and minutes, which facilitated effective decision-making processes.
  • Maintained accurate records and databases, ensuring data integrity and confidentiality while aiding in the preparation of reports and presentations for leadership review.
  • Oversaw the management of office supplies and inventory, ensuring the availability of essential materials and maintaining an organized and efficient work environment.
  • Supported the recruitment and management of volunteers for church activities, thereby enhancing community engagement and participation in church initiatives.
  • Collaborated on various projects and initiatives within the church, providing research and administrative support that contributed to the successful attainment of organizational goals.

Project Manager Internship

Catholic church
Ouagadougou
07.2021 - 05.2022
  • Developed comprehensive project plans, timelines, and schedules, while overseeing daily operations to guarantee the achievement of significant milestones.
  • Prepared and administered project budgets, ensuring both cost-effectiveness and financial accountability.
  • Monitored project progress utilizing key performance indicators (KPIs) and compiled reports for stakeholders.
  • Identified potential risks and executed strategies for their mitigation.
  • Served as a liaison among internal teams, external partners, and stakeholders to foster effective communication.
  • Maintained precise records of project activities, decisions, and outcomes to ensure compliance and facilitate future reference.
  • Conducted team meetings, allocated resources, and ensured alignment of the team with project objectives.
  • Ensured that all project activities adhere to regulatory requirements and organizational standards.

Volunteer General Worker

St Paul II rehabilitation Centre
Munduli
04.2001 - 06.2001
  • Contributed to the daily upkeep and maintenance of the rehabilitation centre, ensuring a clean, organized, and safe environment for both patients and staff, which promoted overall health and well-being.
  • Collaborated with the center's staff to provide comprehensive support in various operational tasks, facilitating smooth workflow and enhancing service delivery.
  • Assisted patients with mobility, providing physical support and encouragement to help them navigate the facility safely and comfortably.
  • Supported meal preparation and distribution processes, ensuring adherence to individual dietary requirements and preferences to promote nutritional health among patients.
  • Aided in the management of inventory by tracking supplies, conducting regular audits, and reporting shortages to the appropriate personnel, thus ensuring that the centre was adequately stocked for daily operations.
  • Engaged in community outreach initiatives and events organized by the rehabilitation centre, fostering relationships with local stakeholders and promoting awareness of the center's services.
  • Assisted in organizing recreational activities for patients, thereby enhancing their physical and mental engagement while promoting social interaction.
  • Provided administrative support as needed, including filing documents, maintaining patient records, and assisting with communication between staff and patients.
  • Monitored patient feedback and assisted in addressing concerns to improve service quality and patient satisfaction.

Education

Master's Degree - development studies

University of Zambia
true
02-2024

Bachelor's Degree - philosophy

Catholic University of Malawi
BRANTYRE, MALAWI
05-2020

Certificate - Human Formation

Lavigerie Formation House
CHIPATA, ZAMBIA
05-2019

Diploma - Philosophy and religious studies

Inter-Congregation Institute
BALAKA, MALAWI
01.2017

School Certificate - Grade 12

Mpika Boys' Secondary School
MPIKA, ZAMBIA
12-2015

Skills

  • Risk assessment and analysis
  • Customer service and relations
  • Effective communication skills
  • Project management
  • Conflict resolution strategies
  • Organizational skills
  • Computer proficiency
  • Fluent in French, English, and Swahili
  • Remote work capabilities
  • Microsoft Office suite expertise
  • Multitasking abilities
  • Analytical thinking

References

  • Dr. Zanzini B. Ndhlovu, Senior Lecturer, researcher, University of Zambia, Zanzini@yahoo.com, +260 976297877
  • Dr. Moonga H. Mumba, Head of Department, Development Studies, moonga.mumba1@yahoo.com, +260 977 782 369
  • Dr. Andrew Chilombo, Consultant, UN Environment Programme, chilombos@yahoo.co.uk, +260 962525541

Summary Of Abilities

  • Proficient in providing comprehensive administrative assistance to senior management, including scheduling, correspondence management, and meeting coordination.
  • Skilled in preparing, editing, and proofreading a variety of documents, ensuring accuracy and adherence to organizational standards.
  • Strong verbal and written communication abilities, serving as a primary point of contact for internal and external stakeholders.
  • Experienced in planning and executing events, managing logistics, and liaising with vendors to ensure successful operations.
  • Demonstrated capability in streamlining filing systems and processes to enhance document retrieval efficiency and overall team productivity.
  • Competent in maintaining accurate records and databases, ensuring data integrity and confidentiality.
  • Proficient in overseeing office supplies and inventory levels, ensuring availability and organization.
  • Experienced in supporting the recruitment and management of volunteers, enhancing community engagement.
  • Ability to engage with local stakeholders and promote awareness of organizational services through outreach initiatives.
  • Strong analytical skills to assist in various projects and initiatives, providing valuable research and administrative support.

Languages

English
First Language
French
Upper Intermediate (B2)
B2

Timeline

Yango taxi and cargo Driver

Loyal-Delivery Company
07.2024 - 01.2025

Administrative Assistant Internship

Catholic church
07.2022 - 05.2023

Project Manager Internship

Catholic church
07.2021 - 05.2022

Volunteer General Worker

St Paul II rehabilitation Centre
04.2001 - 06.2001

Master's Degree - development studies

University of Zambia

Bachelor's Degree - philosophy

Catholic University of Malawi

Certificate - Human Formation

Lavigerie Formation House

Diploma - Philosophy and religious studies

Inter-Congregation Institute

School Certificate - Grade 12

Mpika Boys' Secondary School

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DANSTAN STEPHEN SICHALWE