Summary
Work History
Affiliations
Languages
Skills
Education
Reference
Training
AREAS OF EXPERTISE
Overview
TruckDriver

Darlington Chisuwo .N.

Lusaka

Summary

Highly accomplished and results-driven Logistics and Transport Operations professional with a proven track record of delivering exceptional operational efficiency, cost optimization, and customer satisfaction. Adept at overseeing end-to-end logistics operations, from strategic planning to execution, and adeptly managing budgets. Possesses extensive experience in leading cross-functional teams, fostering collaboration, and implementing innovative solutions to streamline processes and drive organizational growth. Strong analytical skills coupled with a keen eye for detail enable the identification of opportunities for process improvement and the development of data-driven strategies. Known for exceptional leadership, communication, and problem-solving abilities, consistently exceeding performance goals and ensuring seamless supply chain management. Committed to delivering excellence in logistics and transport operations, driving profitability, and ensuring optimal customer experience.

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Seasonal Stock Associate with positive and friendly customer retail store experience. Quickly processes transfers, shipments, damages, supplies, mistakes and overall organization of stock areas. Maintains stock and displays on retail floor. Participates in establishing and maintaining constructive staff member relations.

Energetic and detail-focused individual with passion for maintaining organized and efficient inventory systems. Possesses understanding of inventory management principles and strong analytical skills for accurate stock level assessments and data entry. Committed to ensuring optimal stock levels and streamlining supply chain operations for improved efficiency and cost savings.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Hardworking Inventory Specialist bringing 6 years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.

Skilled in unloading trucks, moving merchandise and stocking. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking. Physically fit and active.

Diligent Stock Controller solid background in inventory management and supply chain operations. Successfully maintained optimal stock levels and streamlined warehouse processes to enhance efficiency. Demonstrated ability in data analysis and inventory forecasting.

Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.

Industrious Stock Controller offering 6 years of experience in inventory management and retail merchandising. Safety-focused and attentive to detail with proven history of reducing warehouse hazards through proactive identification. Certified Forklift Operator.

Professional with strong foundation in inventory management, known for ensuring accurate stock levels and efficient warehouse operations. Proven ability to collaborate within teams to meet dynamic needs and achieve results. Recognized for effective problem-solving and adaptability in fast-paced environments.

Experienced with inventory management, ensuring precise stock levels and smooth warehouse operations. Utilizes analytical skills to forecast inventory needs and prevent shortages. Strong understanding of supply chain logistics and team collaboration for operational success.

Talented in product lifecycle monitoring and identifying areas of decline and potential growth. Skilled in forecasting product demand and comparing data to purchase requests. Expertise in Stock management/ Forklift Operation/ Fleet management/ Logistics to facilitate product sales and outperform competitors.

Enthusiastic MHE/Stock Controller Assistant willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Talented and focused individual with over 7 years of expertise loading and unloading merchandise and operating warehouse equipment. Looking for Order Filler position with top-notch organization.

Work History

Stock Controller/ MHE Operator

Zambia Sugar
09.2017 - Current
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Determined and performed appropriate adjustments of authorized stock levels.
  • Managed the implementation of a new inventory management system, resulting in more accurate tracking and forecasting capabilities.
  • Optimized warehouse organization for improved accessibility and faster order fulfillment times.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing the financial impact on the company.
  • Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
  • Streamlined stock management processes for increased efficiency and reduced waste.
  • Implemented cycle counting program, increasing the frequency of counts without disrupting daily operations or affecting productivity levels.
  • Coordinated with the quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
  • Collaborated with the purchasing department to ensure timely delivery of products and adequate stock levels.
  • Provided training to warehouse staff on proper stock handling procedures, resulting in fewer damaged items and improved safety compliance.
  • Participated in cross-functional teams to improve overall supply chain efficiency, including coordination between warehousing, transportation, and procurement departments.
  • Reduced instances of stock shortages by maintaining close communication with suppliers and closely monitoring demand trends.
  • Conducted regular reviews of slow-moving or obsolete items, recommending appropriate action such as clearance sales or disposal options.
  • Developed optimal replenishment strategies based on historical sales trends and anticipated demand fluctuations due to seasonal factors or promotional activities.
  • Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Unloaded, sorted, and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed them to requested products.
  • Received new stock and input values into the computer system.
  • Maintained store assets with effective loss-prevention strategies.
  • Identified and tracked slow-moving inventory, recommended promotions, and determined optimal replacements.
  • Prepared and checked outbound shipments for accuracy.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Picked and packed order items.
  • Recorded daily activities for inventory control.
  • Checked product levels and recommended new purchases.
  • Followed orders precisely for correct items, sizes, and quantities.
  • Planned and scheduled projects and directly performed installations.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Managed timely and effective replacement of damaged or missing products.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Transported merchandise to the sales floor and replenished out-of-stock and low-stock items.
  • Safely and securely loaded items to prevent damage during transport.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Compiled reports of cost factors such as labor, production, and equipment.
  • Monitored tasks and staff assignments to deliver projects under budget and on time.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Conducted interviews by following stringent guidelines and confidentiality laws.
  • Oversaw warehouse staff and maintained efficiency in a fast-paced environment.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Transported merchandise pallets to move in the warehouse.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools, and supplies.
  • Reviewed order slips, picked products, and staged merchandise to be shipped.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Managed inventory levels to ensure stock availability and minimize shortages.
  • Conducted regular stock counts to maintain accurate inventory records.
  • Collaborated with team members to coordinate stock deliveries and shipments.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Updated inventory databases to reflect stock changes and adjustments.
  • Monitored expiration dates to ensure product freshness and compliance.
  • Sorted, organized, and restocked products in a 100-meter-foot warehouse by unloading shipments and safely moving products to storage locations.

MHE Operator

Zambia Sugar Company
01.2012 - 09.2017
  • Oversee and prioritize partner schedules, ensuring their time is dedicated to critical and strategic matters, leading to increased focus and productivity
  • Coordinate and manage communications, tracking and following up on requests, while promptly addressing urgent matters that require immediate attention
  • Drive process improvements in warehouse operations, optimizing material handling equipment (MHE) operations to enhance overall efficiency
  • Foster seamless collaboration and communication among cross-functional teams, facilitating streamlined workflow and minimizing delays
  • Proactively identify opportunities for cost savings and process optimization in transport and logistics management within the supply chain department, contributing to significant improvements in operational efficiency
  • Moved levers and controls to operate lifting devices such as forklifts and lift beams.
  • Maintained forklift by troubleshooting breakdowns, performing preventive maintenance, and conducting routine pre and post-inspections.
  • Utilized daily production sheets and work tickets to record the number of units handled and moved.
  • Served as a reliable point of contact for warehouse management regarding MHE-related concerns, providing valuable input for process improvement strategies.
  • Supported continuous improvement efforts within the warehouse by actively participating in training sessions focused on enhancing MHE operation skills.
  • Preserved material handling equipment by recharging, cleaning, oiling, and refueling.
  • Read work orders and received oral instructions to determine work assignments and material or equipment needs.
  • Ensured proper placement of goods within designated storage locations, maximizing available space while minimizing retrieval time.
  • Verified articles received against corresponding paperwork, noting any discrepancies to promote inventory accuracy.
  • Contributed to warehouse cost reduction initiatives by identifying areas for improvement in MHE usage practices, ultimately minimizing waste.
  • Improved warehouse efficiency by skillfully operating various MHE equipment, including forklifts and pallet jacks.
  • Increased storage capacity by effectively utilizing vertical space through efficient racking techniques.
  • Fostered a positive and collaborative work environment among team members by consistently demonstrating strong communication and interpersonal skills.
  • Conducted thorough pre-operational equipment inspections, identifying potential hazards and maintaining a safe working environment.
  • Enhanced customer satisfaction by ensuring timely loading and unloading of delivery trucks and meeting strict deadlines.
  • Reduced accidents and injuries by strictly adhering to safety protocols during MHE operations.
  • Collaborated with team members to optimize workflow processes, increasing overall productivity levels within the warehouse.
  • Assisted in reducing inventory discrepancies with accurate tracking and reporting of materials moved within the warehouse.
  • Demonstrated exceptional attention to detail when handling fragile or high-value items during transportation processes, ensuring minimal damage occurrences.
  • Exhibited strong problem-solving skills during challenging situations involving tight schedules or complex material-handling tasks.
  • Maintained a clean and organized work area, promoting an efficient workspace conducive to increased productivity levels.
  • Delivered optimal results under pressure by efficiently managing multiple tasks simultaneously and prioritizing effectively according to business needs.
  • Positioned lifting devices under, over, or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Performed routine maintenance on MHE equipment, extending its operational life and minimizing downtime.
  • Sorted, organized, and restocked products in a 100-meter-foot warehouse by unloading shipments and safely moving products to storage locations.

Affiliations

Zambia Chartered Institute of Transport and Logistics.

Languages

English,Tonga, Bemba, Nyanja
Advanced (C1)

Skills

  • Supply Chain Management: Proficient in end-to-end supply chain management, encompassing procurement, inventory control, transportation, and distribution
  • Operations Planning and Execution: Skilled in planning and executing logistics operations to ensure seamless movement of goods, meeting deadlines and customer requirements
  • Cost Management: Experienced in optimizing costs through strategic budgeting, forecasting, and implementation of cost-saving initiatives
  • Team Leadership: Strong leadership abilities to inspire and guide cross-functional teams, fostering collaboration and maximizing performance
  • Problem-Solving and Decision-Making: Proficient in identifying and resolving complex logistical challenges, making informed decisions to improve operational efficiency
  • Technology and Systems Integration: Knowledgeable in utilizing logistics software and transportation management systems to streamline processes, enhance visibility, and drive operational effectiveness
  • Continuous Improvement: Demonstrated commitment to continuous improvement, consistently seeking ways to enhance processes, reduce inefficiencies, and optimize operational effectiveness
  • Communication and Relationship Management: Effective communication skills to collaborate with internal stakeholders, external suppliers, and customers, building strong relationships and ensuring smooth Coordination

Education

Certificate - LEAN PROCESSES

Minitab Certified Trainer. MF
Brazil
03.2023

Bachelor's Of Science - Transport and Logistics Management

Chalimbana University
Lusaka, 09
11.2024

UK Diploma - Logistics and Transport Management

ITCZAM
Lusaka
12.2021

Graduate Certificate - Microsoft Packages

Flavio Computer Training Institute
Mazabuka
08.2013

Reference

Available upon request

Training

  • 2021 Lift Truck Operations - Industrial Training Center ( I.T.C )
  • 2013: Computer Course - Flevior Training Institute Center
  • 2023: LEAN PROCESSES

AREAS OF EXPERTISE

  • Logistics & Transport
  • Strategic Planning
  • Budget Management
  • Collaboration Facilitation
  • Leadership/Team Management
  • Effective Communication
  • Project Management
  • Negotiations & Influencing
  • Process Streamlining
  • Quality Assurance & Control
  • Customer Satisfaction
  • Process Improvement
  • Stakeholder Engagement
  • Risk Management
  • Profitability Enhancement

Overview

13
13
years of professional experience
Darlington Chisuwo .N.