DAVID JACK CHINKUSU
Lusaka
Summary
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
ZAMBIA AIRPORTS COPORATION LIMITED
Lusaka, Zambia
04.2025 - Current
- Provided exceptional customer service to passengers, resolving inquiries and issues promptly.
- Monitored baggage handling operations, addressing discrepancies and minimizing delays effectively.
- Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
- Managed lost and found items efficiently, returning valuables to rightful owners whenever possible.
Director And Collections Manager
EWM CASH MANAGEMENT LIMITED
Lusaka, Zambia
10.2021 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly
- Worked closely with organizational leadership and board of directors to guide operational strategies.
- Think creatively and Advise clients ,Communicate clearly ,Lead with authenticity and Express appreciation as well as to Go the extra mile.
- Listening Carefully to customer wants, needs and concerns.
Health Care Assistant
HCA CARE GIVING S
Lusaka
01.2021 - Current
- Supported patients in daily tasks to boost comfort and wellness.
- Monitored vital signs and reported changes to nursing staff for prompt intervention.
- Maintained accurate documentation of patient care and treatment plans for compliance.
- Worked with diverse teams to create personalized care plans for patients.
Operator
ARLUY SL
SPAIN
01.2024 - 12.2024
- Operated machinery to ensure efficient production flow and compliance with safety standards.
- Monitored equipment performance, identifying issues and implementing corrective actions promptly.
- Trained new operators on equipment use, safety protocols, and standard operating procedures.
- Collaborated with team members to optimize workflow and reduce downtime during shifts.
Manager
Machibule Enterprises Limited
Lusaka, Zambia
01.2017 - 05.2021
- Provided exceptional customer service to passengers, resolving inquiries and issues promptly.
- Monitored baggage handling operations, addressing discrepancies and minimizing delays effectively.
- Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
- Managed lost and found items efficiently, returning valuables to rightful owners whenever possible.
Education
On Going Bachelor of Engineering Degree - Electrical Engineering
Shenyang Institute Of Engineering
Shenyang Shi, LiaoningHigh School Certificate -
Itezhi Tezhi Boarding School
ZambiaCERTIFICATE - RISK MANAGEMENT
HUMANITARIAN LEADERSHIP ACADEMY
ONLINE07.2025
CERTIFICATE - FIRE SAFETY
HUMANITARIAN LEADERSHIP ACADEMY
ONLINE07.2025
Diploma - FOOTBALL MANAGEMENT
INTERNACIONAL DE ZAMORA
ZAMORA, SPAIN06-2024
Skills
- Communication
- Customer Service
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Computer skills
<Enter your own>
Languages
English
Native language
Spanish
Upper intermediate (B2)
Nyanja
Bilingual or Proficient (C2)
References
Ms Vivian Zhang Shenyang Institute of Engineering, +8618698888233, Evans Jalabani ,Machibule Enterprises limited,CEO +260977420534, .Wonder Silomba EWM Cash ManagementDirector, +260978414262
Salim Chikwanda Supervisor +260979188921 Zambia Airports Cooperation Limited
Certification
-RISK MANAGEMENT
-FIRE SAFETY
Timeline
Customer Service Assistant
ZAMBIA AIRPORTS COPORATION LIMITED
04.2025 - Current
Operator
ARLUY SL
01.2024 - 12.2024
Director And Collections Manager
EWM CASH MANAGEMENT LIMITED
10.2021 - Current
Health Care Assistant
HCA CARE GIVING S
01.2021 - Current
Manager
Machibule Enterprises Limited
01.2017 - 05.2021
On Going Bachelor of Engineering Degree - Electrical Engineering
Shenyang Institute Of Engineering
High School Certificate -
Itezhi Tezhi Boarding School
Diploma - FOOTBALL MANAGEMENT
INTERNACIONAL DE ZAMORA
CERTIFICATE - RISK MANAGEMENT
HUMANITARIAN LEADERSHIP ACADEMY
CERTIFICATE - FIRE SAFETY
HUMANITARIAN LEADERSHIP ACADEMY