Chief Operations Officer
Zambia Police Service
11.2021 - Current
- Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Created succession plans to provide continuity of operations during leadership transitions.
- Made decisions with broad and positive impact on security management operations.
- Built strategic relationships with federal, state and local law enforcement agencies.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Spearheaded design and implementation of security access control systems for various clients.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Provided transformational support to clients by planning and implementing security interventions.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Cultivated company-wide culture of innovation and collaboration.
- Represented organization at industry conferences and events.
- Led organization by developing professional and ethical culture focused on Type excellence.
- Increased utilization by Number% across multiple departments within Type organization.
- Formulated analysis assessments to make informed decisions on proposed projects.
- Leveraged experience through vital management positions guiding business to success.
- Deliver strategic and practical advice for security operations at client locations.
