Summary
Overview
Work History
Education
Skills
Timeline
Generic
Deborah  Muwowo

Deborah Muwowo

Kabwe

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience

Work History

Sales Associate

Boris Cosmetics
Kitwe
06.2020 - 02.2023
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built relationships with customers to encourage repeat business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Wrapped, boxed and weighed bakery department products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Bartender

Pub N Grill
Lusaka
04.2019 - 02.2021
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

Sales Associate

Khruma Boutique
Kitwe
02.2017 - 02.2018

I was the sales associate which required me to work with customers on a daily basis and make sure they are satisfied.

  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Computer Studies

Family Pillars Vocational Training
Kabwe
01.2017

Skills

  • Service Contracts
  • Retail Merchandising
  • Product Knowledge
  • Relationship Building
  • Adapt to diverse groups

Timeline

Sales Associate

Boris Cosmetics
06.2020 - 02.2023

Bartender

Pub N Grill
04.2019 - 02.2021

Sales Associate

Khruma Boutique
02.2017 - 02.2018

Computer Studies

Family Pillars Vocational Training
Deborah Muwowo