Dynamic Program Manager with a proven track record at the Network of Zambian People Living With HIV/AIDS (NZP+), excelling in strategic planning and team leadership. Spearheaded innovative projects, enhancing program efficiency and stakeholder engagement. Adept at problem-solving and data-driven decision-making, fostering a culture of continuous improvement and achieving impactful outcomes.
Overview
15
15
years of professional experience
Work History
Program Manager
Network of Zambian People Living With HIV/AIDS (NZP+)
02.2019 - Current
Led cross-functional teams to deliver complex projects on time and within budget.
Developed and implemented program strategies aligning with organizational goals.
Streamlined communication processes, enhancing collaboration across departments.
Managed stakeholder relationships, ensuring alignment on project objectives and outcomes.
Oversaw resource allocation, optimizing team performance and project efficiency.
Facilitated training sessions to enhance team skills and improve project execution.
Analyzed program performance metrics, identifying areas for improvement and driving strategic enhancements.
Established best practices for program management, fostering a culture of continuous improvement.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Facilitated workshops and conducted one-on-one training to educate team members.
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Coached team members on professional development opportunities, contributing to improved overall performance.
Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Optimized resource allocation, effectively balancing priorities and managing competing demands.
Built teams to address project goals and objectives for multiple projects.
Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Improved program efficiency by streamlining processes and implementing time-saving solutions.
Championed best practices in project management, fostering a culture of continuous improvement.
Program Officer
Treatment Advocacy and Literacy Campaign
07.2012 - 02.2019
Developed and implemented program strategies to enhance HIV treatment access and literacy among people living with HIV.
Evaluated grant proposals, providing recommendations based on alignment with organizational goals and impact potential.
Facilitated cross-functional meetings to align project objectives with strategic priorities, enhancing team synergy.
Mentored junior staff, promoting professional development and knowledge sharing within the organization.
Provided key leadership to project managers, directors, and other team members.
Managed complex projects from inception to completion, ensuring timely delivery of high-quality results.
Organized workshops and trainings for stakeholders, increasing understanding of program goals and objectives.
Maintained detailed documentation on all aspects of programs, creating an accessible knowledge base for future reference.
Collaborated with cross-functional teams to design and implement innovative programs that addressed community needs.
Analyzed and assessed program performance data and implemented corrective measures.
Coordinated community outreach initiatives to raise awareness on uptake of HIV prevention and treatment services.
Managed stakeholder relationships, fostering collaboration among diverse organizations and communities.
Analyzed program data to assess effectiveness, identifying opportunities for improvement and growth.
Behaviour Change Communication Supervisor
Treatment Advocacy and Literacy Campaign
02.2011 - 06.2012
Facilitated training sessions on advocacy techniques for program staff and community volunteers.
Managed and guided the development and implementation of communication strategies to foster positive behavior changes in individuals affected and infected with HIV in communities.
Supervised team activities, ensuring alignment with campaign objectives and effective resource allocation.
Cultivated relationships with stakeholders, media, and community partners to expand outreach initiatives.
Analyzed campaign performance data, refining strategies to improve engagement and message delivery.
Led training sessions for staff on effective communication techniques and advocacy messaging.
Coordinated production of promotional materials, ensuring brand consistency across all platforms.
Oversaw social media strategy, increasing audience engagement through targeted content development.
Managed crisis communication efforts, maintaining organizational reputation during challenging situations.
Managed crisis communications during critical incidents ensuring accurate information dissemination while maintaining reputational integrity.
Developed comprehensive training programs for new hires, resulting in improved performance and job satisfaction.
Oversaw the production of high-quality written materials, including newsletters, reports, and presentations for various stakeholders.
Mentored junior team members in best practices for effective communication, fostering professional development within the department.
Enhanced team productivity by implementing efficient communication strategies and workflows.
Education
MBA -
Cavendish University Zambia
Lusaka, Zambia
09-2016
Bachelor of Science - Project Management
Cavendish University Zambia
Lusaka, Zambia
08-2015
Skills
Problem-solving
Project management
Detail-oriented
Strategic planning
Team leadership and direction
Decision-making
Team leadership
Project coordination
Program leadership
Training and development
Policy and procedure improvements
Critical thinking
Work Planning and Prioritization
Data collection & research
Team management
Team training and development
Timeline
Program Manager
Network of Zambian People Living With HIV/AIDS (NZP+)
NATIONAL PROGRAM OFFICER at NETWORK OF PEOPLE LIVING WITH HIV/AIDS IN NIGERIA – NEPWHANNATIONAL PROGRAM OFFICER at NETWORK OF PEOPLE LIVING WITH HIV/AIDS IN NIGERIA – NEPWHAN